Autozone

Richmond, United States

3.5

Open now

11 reviews

Contacts

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Telephone:
+1 510-236-6650
Website:
www.autozone.com
Address:
13102 San Pablo Ave, Richmond, CA, 94805
Nearby public transportation stops & stations:
1.5 miRichmond
2 miPark and Ride
2 miEl Cerrito del Norte
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Today

Today 7:30 am – 10:00 pm
Open now
Local time (Richmond) 5:25 PM Friday, June 20, 2025

Business hours

Monday 7:30 am – 9:00 pm
Tuesday 7:30 am – 9:00 pm
Wednesday 7:30 am – 9:00 pm
Thursday 7:30 am – 9:00 pm
Friday 7:30 am – 10:00 pm
Saturday 7:30 am – 9:00 pm
Sunday 8:00 am – 8:00 pm

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11 reviews of Autozone

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Place rating: 5
Castro Valley, CA
I love the guys at this autozone except for the creepy oily guy who tries to be too nice and a little too flirty. They are all always helpful and quite funny. They thoroughly explain the difference in quality and performance of parts. When parts are ordered for me they are always received within the time they stated and will call me as soon as my part arrives to the store. I have even tried scratch removers and different products with a money back guarantee and when they do not work they never hesitate to return my items.
The store is clean and very well organized. There’s lots of parking.
Place rating: 4
San Pablo, CA
Extremely convenient not far from where we live great service good location always have what we need to keep our car in good shape
Place rating: 5
San Jose, CA
Thanks Giovanni for all of your help! (Please see review for Auto Zone-​San Pablo). After receiving horrible service from the San Pablo location, he made it a priority to find my brake and rotor parts. He even called that location to speak to the manager on duty to help him cancel my online order but the manager on duty was clearly incompetent. He had half parts at his location but was able to find all the parts at the Pinole location. He even called that location to make sure they had it in stock and informed them that he was sending customers over there now. Talk about going above and beyond! Clearly this is what customer satisfaction is! The manager on duty was very helpful as well. Kudos to this location! I will continue my business with them!
Place rating: 2
Richmond, CA
Some of the worse customer service! I was standing on line to pay for my items, staff person continue to answer the phone and ignore me completely. Never even acknowledge me or took the time to say anything.
I walked out and I will never come back. I guess been a woman shopping at their store means… you can wait as long as they want.
Place rating: 4
El Cerrito, CA
Hi everybody.
I‘m shopping at Auto zone for 5 years, I buy from them all parts for my cars.
I can says it‘s a very good service, they try to do the best to help.
I‘m recommended to shop at this store.
Place rating: 3
Oakland, CA
Surprisingly busy here, but the service was just fine. I can go back here.
Place rating: 3
San Diego, CA
There were plenty of staff on hand, about 4. The staff will help with minor projects on your care (change of battery, filters, etc…). The selection on items seems small for this location. It’s a typical Autozone.
I’m not sure if he was having a bad day or not, but the store manager needs to work on his people skills. While in line I heard him belittle and heckle a few different customers because they didn’t know details about their car that he wanted. If you hate your job that bad, you need to move on. The staff guy who helped me was much cooler.
Place rating: 3
Richmond, CA
After going here several more times, I’ve found the service to be better with several of the other folks working here. And so far, out of all the parts I’ve bought (quite a few), no problems with any of them.
Place rating: 4
Richmond, CA
I like auto zone, because I’m able to get the oil change needs for the do it myself oil change project.
Place rating: 3
San Pablo, CA
Kragen and Autozone are pretty much the same store and same company. I was recently looking for a specific product listed on their site and I called to see if they had it in stock. The girl that answered the phone was friendly and polite and checked the part number. She confirmed that it should be on their sales floor. I took a drive over to their store and I couldn’t find it and I did not want to ask the staff. Five minutes of looking for it, I found it; it was above my head the whole time. The part was priced lower than other online competitors and I was happy. Plenty of staff were working the front counter. I counted about four people and I was on my way within a few minutes.
Place rating: 2
Emeryville, CA
Just read the previous review while looking for their phone number. I called and asked if they sell body parts like a front fender, and the guy asked me what is a fender.
I thanked him and hung up.
Mac Moneysaver