This is the closest Kroger to where I live, but I intentionally make plans to either run errands or eat somewhere that is closer to other Kroger locations so that this one can be avoided. It is an absolute madhouse in this Kroger at certain times during the week, very crowed and not very easy to navigate. I end up forgetting half of what I need because I am too busy trying to avoid people just standing in the aisles and staring or misbehaving children running around the store. I also think the meat and seafood at this Kroger are priced higher than the Carytown Kroger, which is another reason I avoid this location. Only pluses to coming here is that the staff is usually friendly, never a line at self check out, and it does have a gas station.
Yelp User R.
Place rating: 2 Henrico, VA
The dirtiest Kroger I have ever been to, hands down. Unfortunately, this Kroger is close to my job so I have to run in and get a few things sometimes and it’s always so dirty and that’s a shame because the staff here is overall nice although one of the stock guys was yelling at another worker that he «wasn’t gonna do no more work!» He was very loud and vocal and the other workers just stared at him and he just kept on and was still running his mouth as he was dragging a dolly. Ghetto! The parking lot is small and the parking spaces are too close to each other.
Dennis R.
Place rating: 3 Newport News, VA
We do not have a Kroger gas station within reasonable driving distance from home(SWAG — that there are plans on installing one at our local Kroger when it relocates), so our gas point purchases are strictly Shell related. Stopped here on the way home from a medical visit. It is on the way home, and right in the parking lot with the busiest IHOP on the planet(where we go to eat on these trips) so we decided to double clutch things today. We purchased gift cards for IHOP and Shell, and by doing so we were able to fund two tanks of gas. The store was busy. Cleanish, but very cluttered. Several places were center of the isle POP displays seriously interfered with traffic flow. We found everything we were Ad shopping for(one one pet peeve with our local Kroger — seems they stock once a day… so it seems). Our encounters with the staff were friendly, and helpful. All in all, a good visit to Kroger.
Dominic B.
Place rating: 3 Richmond, VA
I occasionally stop by this Kroger for groceries since it’s located within a reasonable distance of Shockoe Slip(Downtown Richmond). Recently, I stop by to purchase some seafood. The seafood was good for grocery store quality. I was pleased with the products(king crab legs & shrimp). Service at the seafood section can use some tuning up. I felt rushed while selecting my seafood. The cashier made up for the lack of service in the seafood section at checkout. She was polite and professional. Her service was excellent. I would return if I needed certain seafood items or groceries. There’s plenty of parking for customers.
Will J.
Place rating: 4 Henrico, VA
Quick stop. Busy but organized. Self check-out wasn’t as busy despite a packed store. Good to see there is a cashier stationed to assist with customers issues. The paper towel dispensers were both open. I’ve noticed that all krogers paper towel dispensers are broken in their men’s rooms.
Yvonne M.
Place rating: 3 Glen Allen, VA
I have really grown to like Kroger more and more. Their definitely a notch above food lion, and a notch below martins. I like that they sell things I cant find in food lion. Their produce is pretty fresh, and prices are okay. I was pleasantly surprised and happy to see a employee sweeping through the produce area … Nothing worse than a grocery store that doesn’t appear clean. The employees are friendly. And will take your things out to the car, but not in the annoying way that martins does. This Kroger gets my vote, I like them and will continue to spend my hard earned cash n this location.
Tracy B.
Place rating: 1 Prince George, VA
This has to be the funkiest Kroger I’ve ever been in. I don’t ever plan to step foot in that place again. The store looks old and dirty and I swear I think the people that shop in there automatically lose their minds when they step foot in the door. I went in there one day and there was a man at the customer service counter buying a money order. 1 employee working the counter, so he was getting the money order printed. There was another man at the end of the counter and I’m not sure what he was doing other than screaming and yelling with the man buying the money order. They were cussing and arguing and threatening each other right there at the front of the store. The employee behind the counter just went about his business printing the money order. The cashiers just went about their business ringing up customers. The bag boys just kinda stood back and watched. The children didn’t know what to think! Not a single employee asked either of them to leave. Not a single employee intervened. The wife of one of the men stepped in and made him leave. The son of the other man started running his mouth instigating. I could not believe the employees of Kroger let this happen, did absolutely nothing, acted like it was the norm. Never again will I step foot in that store. I will drive 20 miles away just to get to another Kroger(if they had something I absolutely couldn’t live without).