West Creek Emergency Center

Richmond, United States

3.6

5 reviews

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Telephone:
+1 804-784-1000
Website:
westcreeker.com
Address:
12720 Tuckahoe Creek Court, Richmond, VA, 23238
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Bussiness info

By Appointment Only
No
Accepts Insurance
Yes

Today

Today –
Local time (Richmond) 5:40 AM Tuesday, July 15, 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

When you need fast, local and high-​quality emergency care, come to West Creek Emergency Center. Our full-​service, advanced-​technology ER is here to serve all of your needs for major and minor emergencies. Our ER is staffed around the clock by board-​certified physicians and clinical staff with special training in pediatric and adult emergency medicine. Our team is ready and waiting to care for you whether you arrive by car or ambulance. We provide direct bedding for all patients, allowing them to be taken straight to a treatment room upon arrival.

Vicinity

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5 reviews of West Creek Emergency Center

No registration required
Place rating: 5
Chesterfield, VA
By far the best ER visit I have experienced. My son broke his wrist. We had no wait and the staff was extremely nice. I’m glad we live close.
Place rating: 5
Orlando, FL
This is a great ER! No wait time and everyone is so nice and efficient. Just went Wednesday night and they did a great job.
Place rating: 2
Henrico, VA
Good serve BUT PRICE is beyond belief; there 2x over 2 years and regret it, even as care is good and quick. They want more in the review– send you a thank you card and a BILL and more and more.
Place rating: 5
Glen Allen, VA
The best emergency center ever till now. I had to take my 2-​year old son to the emergency on sunday and this was closest to us. There was no wait time at all. The nurses were so nice and they tried to comfort him while he was there. The doctor was there immediately to check him. Their facility also has a lab on-​site which helped in faster results and no-​wait time.
After the experience, the nurse called us up to find out how he was doing and if we had any concerns. It was so nice.
Above all, they even sent a cute little greeting card for my son to get better soon.
I will surely visit them as needed.
Place rating: 1
Henrico, VA
Most horrible hospital I have EVER been to. The ER Dr was extremely rude and degrading. All of my negative reviews are based on the staff at this hospital and my experience while there. The hospital itself has a nice appearance, and that’s as far as anything positive can be said. I was involved in a car accident the night I went to this er. Because I’m a smoker, the Dr refused to come in the room. I was shocked. He then proceeded to make degrading remarks about going to the free clinic in Goochland, because he assumed I had no insurance (not sure what specifically brought him to this conclusion). He did not talk to me for even 5 mins and refused to do X-​rays. I left here and had to go to the next nearest hospital to be seen. I will be following up with a written complaint, at the least, but hopefully more than that.