My wife and I just purchased two new iPhone 6 this past weekend. We started the process at the Renaissance store in Ridgeland and found out they were out of stock at this store. The service advisor when on-line to find the nearest store that had the phone in stock. The Madison store had what we were looking for. Went to Madison store and was greeted as soon as I walk through the door by a very courteous service advisor and she proceeded to fill our order. The purchase process went smoothly. Once again my expectations were exceeded. It has always been a pleasure dealing with Cspire. I continue to recommend them to anyone looking for a cell service provider that has great service and treats its customers like they appreciate our business.
Britt B.
Place rating: 5 Jackson, MS
This store excels in quality customer service! My family has been a c spire customer since the beginning and I could not be any more pleased with the employees at all the stores, their helpfulness, friendliness, and knowledge. If you live within the network of C Spire, it is hands down the best choice. No other carrier can compete.
Eric M.
Place rating: 1 Ridgeland, MS
Cspire has the worst customer service I have ever experienced. They pride themselves about being a customer service organization. Believe me when I say the worst! From the top of the ladder to the bottom of the ladder. I would rate you less than a star but unfortunately Unilocal will not allow me. If you are not a customer I would NOT recommend you try C Spire. I was told by a Cspire representative that the manager was too busy to talk to me or call me. Now that is lousy service to a customer that needs help. C Spire expects me to take time out of my day to come down to their store to talk to the manager. The manager knows what the problem is and a manager would call me to handle the problem. Goodbye CSpire!!! I hope you crumble and go bankrupt as soon as possible. I will NEVER use CSpire in my life point blank!!!
Coral E.
Place rating: 5 Ridgeland, MS
You might not take me seriously because I have just given a cell store five stars, but when you’ve never had a good experience in their other locations and then you have 2 really great experiences in this one store — you’re going to be so excited that you give them five stars. You know what it’s like going to upgrade your phone and shop for plans. Well when in to do just that, it was actually a pleasure. Then, I had to go in again on Labor Day after having some problems with my new phone and it was also an enjoyable experience. Usually, I compared going to CSpire with going to the DMV! Not any more!