Vision Source Rio

I have been going here for about 5 years and have found both doctors to be thorough and professional. I love the Optomap which allows them to save images from year to year for comparison and they have been able to do testing of other medical related eye issues in a reasonable time frame. Overall, the best you’ll find in the city, even if their frames are pricey. You can always get the exam there and buy glasses/​contacts elsewhere!

I was just seen by Dr Planitz last week for my yearly eye exam. I was able to be seen on just a day’s notice. My regular eye doctor, Dr Clatanoff, was not available. I was in and out in less than an hour. Dr Planitz was very personable and provided clear explanations to all my questions. I’ve been a patient at Rio Eye Care since 2000, and I’ve had nothing but positive experiences. Dr Clatanoff has been amazing to work with due to my medical condition with my eyes. I never feel like I’m just a patient with him (or Dr Planitz). He has assisted me with referring me to the best available doctors for my eye surgery. He has been very open to feedback from me. He is very thorough when researching to ensure any questions I ask he has an answer for. When there has been mistakes with my orders, Dr Clatanoff has always done the right thing and has personably made sure my situation was resolved. I think the fact that my wife and 3 kids have been going here almost as long as I have, that it shows the level of trust I have with this place.
I’ve seen some people complaining about the optimap. I everyone is entitled to their opinion. I personally prefer the optimap over having my eyes dilated. It provides a clear picture for the Doctor to not only ensure the current health of your eye, but it also gives them something to compare your eye to year after year. Makes it easier to spot issues. And correct problems early on. To me, it is worth the extra money to help protect my vision. Please don’t fault a doctor for wanting to use the best that technology offers to help them do their job.
I’ve also seen some complaints about the pricing at this place of business. First off, they provide a wide variety of frames to work with. For the people that are economically conscious, to those of us who like to have some style because our glasses are a necessity. I prefer Oakleys. Yes, they are on the expensive side. But Oakleys are expensive anywhere. My wife is on the opposite side of the spectrum. And Rio Eye Care has options that fit her needs and her budget she has set out for frames. As for the lenses, I have never once been pushed into purchasing anything that I did not want. Of course they have offered me extra options that I have declined. They are a business. They are looking to make my vision experience as great and perfect as possible. But when I have politely declined some of those options, they are cool with it. There is no high pressure sales atmosphere to deal with. And there has been various times I’ve asked Dr Clatanoff to try out new technologies for different types of contacts or eye procedures that were extremely expensive. With his research, and with his understanding of my eye condition, he has educated me on why some of the requests I’ve made would not work out for me. If he was just in this for the money, he would have allowed me to try some of those technologies out.
I hope people will find this review helpful. It’s normal for people to post less than desirable experiences. But I felt it was important to let people know of all of my family’s positive experiences We’ve had with both Dr Clatanoff and Dr Planitz. Thank you and your staff. I look forward to my next visit.

Went in for an eye injury because they were the only place who could see me right away. The dr was extremely rude and told me to let him «do his job» when I told him I was only injured in the left eye. I had to go back the next day (Saturday when they weren’t open) and he told me to bring someone with me since no one else would be there. I brought my 6 year old son and had my friends 17 year old daughter drive me since I still could barely see. He yelled at my son for walking out of the door of the exam room (he wanted to go to the car for his ipad). He told me I needed to come in a 3^rd time for follow up and I went somewhere else because he is so strange and rude. He’s just very socially awkward and doesn’t understand how to interact and react to people. Probably not a good profession for such a person. We will not be back.

This place should not be in business, very dissatisfied with this company. I was waiting for my girlfriend to get her contacts looked at because they didn’t get it right the first time and they took two hours, there were several other people complaining about how long they have been there and they were there longer than what we have. Her first visit was four hours and then this visit was about two, They got the first pair of contacts wrong and then they ordered the wrong lenses for our glasses and then they told us that they would just give us our money back if we’re not happy with their service and that we are no longer welcome there. Boom!

I had a routine yearly eye exam last week. The staff and Doctor were very thorough and pleasant. They have taken care of all my family for several years, including my children and grand children. Thank you Rio Eyecare for your thorough. Friendly, and Professional care.