Blackshear Fitness

My husband and I started working out with Roger about a month ago. I had worked out with a female trainer before and this was a totally new experience for my husband because he works out at our home. We were both skeptical for personal reasons but we wanted to do this together. It has turned out to be the absolute best decision I/​we have ever made. Roger is tough… and it’s quite obvious that he takes his work, as well as the success of his clients seriously. He will text in between sessions to encourage you to workout… to check on your eating and to remind you of upcoming appointments. He will also scold you for not doing what he told you to do. He recently said to us, «I can tell when you’re not doing what I told you to do…» which I found to be quite hilarious! We really enjoy and appreciate the personal touch. He will work you hard… and just when you want to «punch him in the face» (smile) he will tell you stop! It’s like he knows exactly what you can take and when you need to be pushed. I’m excited about my goals. I’m excited about my health and most importantly I’m thrilled that my husband and I have found someone that we both enjoy working with. My body is my temple and I prayed for strength with my physical journey and God sent me and my husband an angel in the form of Roger. He is the best! If you are ready… give him a call!

I used to got to Roger for boot camp (which is TONS of fun!) and now I see him for personal training. Roger always gives personalized attention to each one of his clients. Even in a group setting, it feels as if he is working with just you! I’m happy with my results so far, and am beyond excited to see where we will go with personal training! He keeps me motivated in and out of the gym, which helps with working out on days I don’t see him! If you haven’t worked out with Roger you’re missing out on some serious burn!

Very nice, neat, and quiet gym.
Never too crowded, and patrons are of a more mature crowd. They have equipment that traditional gyms typically dont carry (plyo boxes etc).
Very much recommended above the super-​crowded big box corporate crappy gyms.

Thoroughly enjoy going to this gym. The staff is great — the boot camp and Zumba classes are great. Have really motivated me not to be a couch potato anymore

I joined the boot camp around March/​April and it was great. I was having fun and seeing results. The gym and fitness aspect was great. As for customer service, definite downfall.
I talked to Roger in person requesting to cancel my membership in early June. And he wrote my information down and I thought that was the end of it. He told me my membership for boot camp would be active until the 1^st of July. I thought, «perfect, that was painless.»
Come July 8, 2013 I checked my bank account only to see that I’ve been charged the $ 60 for the month of July. I immediately called to get this cleared up. The woman who answered the phone took down my information and told me Roger would give me a call when he comes in. A couple hours later, I check my email, I received a message saying that there was a refund confirmation at 5:47PM. It was close to 7PM when I checked my email, so it’s been well over an hour since this refund was placed and I’ve yet to receive a phone call regarding all of this. You could say I was pretty irritated seeing this email without any prior knowledge of what was actually going on.
I call the facility again and talk to the same woman. I informed her that I had the Groupon for boot camp and informed her of what my situation was, again. Her response, «But, you haven’t been here.» I thought was a little bit rude to say because I have spoken to her previously and asked to speak with Roger. After being put on hold, Roger finally answers. We do the whole bit where I tell him why I’m upset. I felt lost and didn’t know what was going on with my account (at this point, due to the monthly charge it has forced my bank account to be over-​drafted. I wasn’t anticipating $ 60 to be taken out of my account since I spoke to Roger in person that I wanted to cancel my membership and he confirmed with me that it would be active until July 1).
He began to apologize saying that he was «busy» and that he didn’t know what else to say or do. I don’t understand a part of being too busy to make sure your monthly census is correct. Or too busy to give a courtesy phone call back to a customer who has tried to reach you earlier. I don’t believe an email suffices a real person interaction about a customer’s inquiry of their account. I then asked if I were to receive any overdraft fees due to his negligence, was he going to reimburse me for those charges? He offered me a free month of boot camp and said that’s all he could do. That he was trying to run a business. I don’t see that as running a business.
says otherwise.
I feel this whole situation would have been a better experience if there was better customer service skills being utilized. Instead, he said «oh well» to the whole thing. And apparently being too busy is a justifiable excuse to not getting your work finished and finalized in a timely manner. I’m not sure if other people have experienced this, but it’s unacceptable. He expects his actions to be dismissed because «he’s not perfect», as he told me on the phone. I just hope this information is helpful if you ever have to cancel your account. Follow through on your cancellation, or don’t even start the membership to save you the absolute trouble. If I knew beforehand that all this was a possibility, I wouldn’t have purchased the Groupon sale they were having.

I found Blackshear Fitness thru LivingSocial back in March. I joined the bootcamp program in May and ever since, I have never stopped coming. I am currently in my fourth month and I am already looking forward for the many months to come. This bootcamp has improved my cardio strength, helped me lose some pounds, gain some muscles and has really changed my vision and motivation in regards to exercise and proper nutrition. Yes, they do offer nutrition program as part of the bootcamp. It is very easy to follow. The trainers are really friendly and they really do pay attention to each client (in other words, they do care). It’s like you are getting one-​on-​one treatment. The camaraderie of the group also builds up the motivation amongst each other and you make friends along the way.
I highly recommend Blackshear Fitness to anyone.

So glad I finally got the guts to join and show up because I love it! I’m in my 8^th week of bootcamp now and plan to continue through the summer. Roger and Sam really know their stuff and they genuinly want their members to succeed in their fitness goals. I’m never worried about doing a move wrong because they are there every step of the way to watch and correct me if needed.
It’s much more fulfilling than going to the gym and certainly more motivating. My first day I wore a heart rate monitor. At the end of the hour it said I had burned over 900 calories! The classes are 3 times per week and they have morning and evening classes. Right now you have the option of working out from 6−7am, 6−7pm, 7−8pm or you could go to all three if you want to and think you can survive! :)
Can’t say enough. Blackshear Fitness is fantastic!

I recently completed two months of Blackshear Fitness Bootcamp in Riverside. I had an AMAZING experience, lost 5 pounds, increased my stamina, and lost a few inches. My trainer Tommy was great and really encouraged everyone in the class to keep going. I would recommend this bootcamp to anyone.

Blackshear Fitness is awesome!!!
Roger is an excellent trainer who pushes you to do your best and is very encouraging.
If you are looking for a butt-​kicking, challenging workout, Blackshear Fitness is for you.