Classic Touch Car Wash & Auto Detailing

Very slow, rushed job when they finally got to it. Water spots all over manager lady no customer service didn’t care said there’s a line your car will be done in order as it was sitting there 20 min without being touched!

I tell you, do I have a full list of wrongs about this place. Notice how I said wrongs rather than rights.
This will be a heavily rated review if you care to read.
Let me start off by saying do not go to this place to get anything done to your car, period. If I haven’t warned you enough, now I have. My pictures will tell you the quality of service they do.
1^st wrong: If you want to keep clients coming back to your business, by all means make the place look and feel welcoming. The greeter of this place who works on Tues., was god awful at greeting me. There was no initial welcoming and he seemed like a really bland, uninteresting person. I should also add that this place looks in really bad shape. The windows are barred in and the place looks outdated.
2^nd wrong: The soap scum/​residue left on the outside of my car. This is a major problem, because soap scum left on any type of paint on a vehicle sits and ruins the coating of the car. For a place dealing with cars, they sure don’t appreciate the value in them. They could of at least wiped down everything after the wash.
3^rd wrong: The inside of my car was not even touched. My upholstery/​carpet was barely vacuumed and it still had dirt/​dust inside caked to the carpets. This also went along with the wipe down. I scoped out the plastic top dashboard, as well as the middle/​side consoles to see if any work was done to them. Clearly nothing. They didn’t even have the decency to spray any solution onto the plastic, resulting in unfinished work.
4^th wrong: My precious antenna. When I had left this establishment, I found out that they left my antenna on the front passenger side seat of my car. Apparently what happened was that they took it off my car, but never screwed it back on. This goes back to wrong #3, in that this was unfinished work. They are most certainly on a roll when it comes to wrongs.
5^th and final wrong: They ask you what type of air freshener you would like for your car, like every car-​wash does. Don’t let them fool you. The type of air freshener they use is that of an oil based solution, which they managed to put on top of the carpet inside my car. This solution is in the form of a paper that’s saturated with some type of oil based fragrance. I don’t think they understand that oil stains carpets and it’s hard to get out. As a good customer, I threw it outside the window and drove off.
Overall this business/​establishment kept me wondering how are they even still in business. The end results are not even worthy of a 1 star, but due to Unilocal that’s the lowest I could go.
This will be my first and now LAST time going to this place of awfulness.
TDLR: Everything was horrible in a nutshell.

This place sucks. Cars stacked up and only a few people wiping down cars. Half assed quality. It took forever to get done. I’m done with this place.

Truck still dirty. Rims still dirty. Barely wiped the inside and the vacuuming doesn’t even looked like they did it. Pretty bad when you pay close to $ 25 and you still have to clean it yourself. Never going back here.

I’ve been here 3 times and this last time I realized that they really do just suck, I noticed spots outside the car and let them know this time while I was there so they cleaned those areas. Then I noticed they did a pretty shitty job inside also. Which was not the first time. That will be the last time I go. Make sure you’re very careful these guys are sneaky

I have been coming here for the past 15 years & have always experienced a great visit from the guys in taking my car (s) to the guys finishing them. Today I had the absolute pleasure of meeting the owner, and he was a doll. I’ve never had any issues. Definitely recommend them to all.

Still a satisfied customer! They always take good care of my car even when they are super busy. I might be waiting a little longer today due to how many people are here but no one is complaining probably because they like the quality results as well. Just my opinion though.

Wow all I was trying to do was get a simple car wash. Not only were their customer service skills lacking but my car was still dirty! If you have any respect for your property do not bring it to this hell hole!

DON’T WASTE YOUR $$!!! Went to get my car washed and was VERY DISAPPOINTED!!! They broke a piece of plastic on the inside of my car and didn’t tell me. I noticed it when I was driving away so I went back they DENIED breaking it! I spoke to the owner and he was RUDE as well!!! POOR CUSTOMER SERVICE AND LIARS!!!

Thieves! A very small, $ 5 air fresher was taken from my car. No one fessed up of course. Owner of the car washed blamed me for not notifying him or his staff to keep this item «safe». I don’t think I should have to stress the importance of keeping my personal items that are inside my vehicle safe. Its a given! Not here! It’s not about the dollar amount, it’s the principle of the matter. So beware. Bring your car at your own risk. Make sure your car is completely empty of personal items before coming here. Sad! And they didn’t even do a very good job at cleaning the car. Watermarks and dirty windshield.

Classic Touch is not a business that I left wanting to come back to anytime soon. The three different employees that I interacted with weren’t mean or unpleasant but far from friendly. This place is a little run down but it was only made worse by trash around the outside waiting area. My car wash was also poor. The inside vacuuming wasn’t thorough and I had to point out 3 or 4 different spots on my car that needed to be wiped down further. My over all wait time was over 50 minutes on a day that they didn’t appear very busy. That would have been over looked if the rest of my experience had been good, but it wasn’t.

I wish i could leave zero stars, this place used to be the best but they have just slipped way to far, $ 55 isn’t all that bad for a good truck wash… If they actually wash the truck. Cup holders and air vents were still covered in dust, they don’t clean before the armorall so all the gunk just cements to your interior, the dang Windows wernt even wiped down, not sure if they even vacuumed but it sure doesn’t look like it. Do yourself a favor and avoid this place. You’re better off hiring the neighbor kid for twenty bucks! This is hardly a car wash, just an armorall and wipe down, even after well over ten years of customer loyalty I’m sad to say that we will never NEVER come here again. Sorry.

My family and I have been coming here for many years and we haven’t had a problem. Great price! The one time we had a issue we spoke to the owners and they quickly resolved our problem! The owner was very nice about everything!

I would give them less stars if i could. They do a horrible job they left pollin spot all over the outside and the windows look horrible dont think they even wiped down the middle counsel. And to top it off stuff came up missing in my car now i have to go back and fight to try and find out what happened to it. Just save your time and money and go anywhere else

I’ve given this place numerous chances, have tried the different packages at different prices, and every time I’ve walked away with a slight disappointment one way or another. Today however, I came for a basic $ 10 car wash since the weather has been so unpredictable and was EXTREMELY disappointed. Some may say «you get what you pay for» but in this case even though I paid minimum, I still didn’t receive what I paid for! A wash and vacuum isn’t much to ask for, and if it wasn’t for the fact that I just had back surgery, I could have done what I received today by myself, only it would have came out better. Aside from having to tell the guy to wipe off remaining bird crap on my window, watching the guy open my trunk and start to wipe the dead leaves out from the bottom of the back window and stop immediately, leaving them then closing my trunk was what really pissed me off!!! Then I get in the car when he was «finished» and see remaining dust and crap that should have been wiped AND vacuumed away. Oh, and no air freshener! I WILL NOT BE RETURNING HERE. What a waste of $ 10.

Poor quality: A film is sometimes left on the windows and the interior always looks like they just did a quick wipe with a wet rag. I usually end up cleaning the interior again myself. Convenient location and cheap price– you get what you pay for I guess. I come here as a last resort.

AVOID… This place is TERRIBLE! Took my truck here and when I went to leave I did a walk around and noticed my brand new rims were scratched!!! The owner came out and talked to me and told me straight out
«I’m not going to do anything about it»!
The owner or the employees don’t have any respect for your vehicles and definitely don’t care about their customers. Bad business! Not to mention my truck was still dirty and I had to finish washing it when I got home.
So I basically paid $ 15 to have my rims scratched! PISSED

I paid $ 14.95 to have my truck washed that’s the basic price, they did a less than basic job on cleaning my truck all of my mud flaps still have dirt on them. The driver side door had grease on it that I scrubbed off with an old T-​shirt I had in my truck. I was told at the counter that the up charge of $ 4 was because I had a large truck, my truck is a Tacoma that’s not a large truck.
The interior of my truck including the vacuuming is very good, I wish the outside was as good and that the pricing schedule was clearer.
This visit makes me want to use better car washes in Riverside.
Bummer.

This has to be the 5^th time I come here an same thing my car is still dirty! I keep giving changes to see if it’s the guy but it’s all of them they leave my car dirty.

This place sucks after a 30 dollar car wash and they still can’t wipe down the inside of the f****** car never coming back here again