Evans Heating and Air

I had someone come over to fix my ac unit. It wasn’t blowing out cool air. Everything was fast and on time. It turned out the fuses had burned out. However 3 days later after the fuses were replaced the ac broke down again. I then realized that they had put in wrong fuses (45Amp instead of 60Amp that was indicated for my ac unit) and that was the reason the fuses burned out again. I went to Lowes and got new fuses myself and the ac is working again now. I guess I paid $ 165 and still have to fix it myself after all

Once again Evans earns a 5 star, time for AC service. Timely, honest service, great price. This company is so honest, no adding things on to try and get more money out of you. Thanks again Evans my 25 yr old AC unit is all ready for summer !

On Dec 17^th, just before closing, I called Evans Heating and Air, when our tenants called to say the furnace was leaking carbon monoxide. This was confirmed with So Cal Gas. The owner, Steve, sent one of his crew out immediately, to look at the furnace. Steve quoted us prices on having the furnace replaced, furnace and coils replaced or having the furnace, coils and air conditioner condenser replaced. Since the system was over 30 yrs old, we decided to have everything replaced. And, yes, I did call and get other quotes from Heating and Air companies, all 4.5 or 5 star ratings on Unilocal.One, never called me back, the other gave me a quote without looking at anything. Of course, we chose Evans. Since the furnace was located in the garage, there was water damage from a washer that went unnoticed, so when the washed was pulled out, the technician saw the damage. Not only did Steve go out of his way for us, but he and his team, repaired the water damage and had the heating system installed and working before Christmas, which made out tenants very happy. To quote our tenant, «The heating felt so good». And, if anyone who reads this knows, during the past week or so, the weather in the Inland Empire has been really cold at night. In addition, all of the equipment installed comes with a 10-​year warranty, and after speaking with Steve, everything will be tested by an impartial third party, to make sure everything is ok. If, by any chance there is a problem with running the air conditioner this summer (obviously running the system for a day or two is impossible right now, they will come out to do any adjustments. To Steve and his crew, Thank you, Thank you. I highly recommend Evans Heating and Air.

Like so many, you only call for service in a panic during a heatwave. So late yesterday my son called us to say the AC went out and replacing the fuses didn’t fix the problem. It was just before 5 pm and I turned to Unilocal!It just so happened both my hubby and I were out of town and explained that and they said we could pay over the phone.
We really prefer to use and support local business and we found Evans Heating and Air. After reading great reviews I called, they picked up right away, scheduled an appt for today and provided a 3 hour window.
So today we were extremely (and pleasantly) surprised when the repair man called saying he was ahead of schedule was on his way (almost a couple hrs earlier than scheduled).
Ryan was professional and courteous quickly assessed the situation, called us to let us know what was wrong and the price. Once it was all fixed, our son called to let us know when it was back up and running and he even mentioned how professional the serviceman was.
We will definitely call Evans again but to schedule a maintenance visit so we can avoid surprises like this! They provided great service and pricing!

super quick with their response and very fair pricing! highly recommended!

We have 16 central AC units for our apartment complex in Riverside, CA. Most of the units are 20 years old.
We have Evans Heating and Air to run the AC tune up for us since year 2011. The recent service is in March 2015. Each time, they did very thorough work cleaning the units inside out.
Besides their good quality of services and reasonable pricing, their service guys provide details of their process, also practical tips how to maintain the units.
Definitely we will continue to work with Steve and his team !

I would not hire this company to do an install. They do not know what their doing. I hired Evans heating and air to install a whole new heating and air system and duct work, after reading good reviews on them here on Unilocal.They agreed to do the work over the weekend which was nice, but it was all down hill from there. They estimated the job to take three days. Max. I wanted a maytag system and they normally install York, but they assured me that they could install anything I wanted, so they got me what I wanted and showed up on time on a Friday that I had to take off work and started the job, they got it done in the three days, and they ran it for a while and it seemed fine, but then after they left I set it for a temperature and it kept short cycling on the heat side and making loud howling noise that didn’t seem normal to me, so I called Steve the owner and he sent his son and helper back out on Monday when I got home from work. To try and make a very long story shorter, they had done almost everything wrong from mounting the furnace to low in the attic so it didn’t have proper condensation drainage to not a long enough or big enough return air duct to not installing a j trap drain on the furnace, and not insulating a lot of the metal parts on the duct work. They were in and out of my attic for three weeks trying to get working properly and finally getting the reps from the supplier out here only to agree with them that the loud howling sound and short cycling was normal. Unbelievable, so expressing my dissatisfaction with Steve and loosing complete confidence in their ability to do anything right I got them to knock some of the remaining balance I owed them and just be done with them. I ended up having to call another company to come out and basically raise up the system and move it over so it had better drainage and add a bigger and longer return air duct and add elbows to all of my cans where the air comes out. That cost me another $ 800 dollars. But now it is nice and quiet and working like it should. I give them one star for at least trying to do the job on the weekend so I wouldn’t have miss work. I think if they had a shred of dignity Steve would call me and give back the other $ 400 that it cost me obove what it should have.

My A/​C was acting funny so I called this place based on Unilocal reviews, spoke with Ryan, and scheduled an appointment for 8am for the FOLLOWING week. 1 week later, 8am came and went and no visit or phone call. Now of course I could have called them to find out what was up but really? I’m the friggin’ customer!!! I shouldn’t have to call them to ask them what’s going on. That’s great that they do a decent job of getting your A/​C repaired but it doesn’t mean a whole lot to me if they don’t bother to show or worse, don’t care enough about their customers nor have the decency to pick up the damn phone to call and say, «Hey sorry, we’re running a bit late.» I get it, stuff happens and I would have adjusted the appt. time had they just communicated with me… just shows how little they cared. Anyway, HVAC repair are a dime a dozen so I’ll find another place to spend my cold hard cash on. I will definitely NOT be recommending this company to anyone.

Still waiting on a refund for the cost of the t stat that was never used and an extra hour Ryan accidentally charged me for the initial visit.
Overall Evans Heating and Air was friendly helpful and willing to go the extra mile. I will definitely recommend them to the neighbors friends and family. All said and done all my parts were covered under warranty.
Day 1: Made an appt 2 days ago and had to wait 2 days but this is the busiest time of the year. Evans heating and air had great reviews so I gave them a chance. Ryan called on the day of the appointment to get me in a few hours earlier. Ryan was at the house for a little less than hour. He said my my specialty thermostat was bad and my ac won’t run without buying another expensive thermostat or bypassing it somehow and buying a less expensive unit. He had a t stat with him and only charged me $ 57, a little more than the online price including shipping and tax. Overall, he charged $ 195 for the thermostat and total labor time to get my ac running again.
I’m not sure where you got the $ 195 when you was about one hour which is the $ 85 and charging $ 57 for the thermostat which come up to $ 142. I’ll talk to him before the final bill.
About 15 minutes after he left my AC turned off. He was already on the way to another appointment but when said he will be back at 0800 to reassess the issue.
Sure hope he can fix it quick and permanently. I’m tired of no AC. Hopefully AC will be fixed tomorrow.
Day 2: The next day Ryan was at the house at 8 as told. He called Amana tech support and was able to get a replacement T stat. Came back later that morning to try the new t stat. The ac was still not working. Called Amana again and they are now sending a new circuit board overnight. Glad that this is all under warranty and part of the original cost from 2 days again. Hopefully AC will be fixed tomorrow.
Day 3: Luckily my AC unit is under warranty and waiting on a part from the manufacturer. Was told that it will be delivered overnight last night. It’s 5:30 pm the next day and still no word from Evans Heating and Air. Hopefully AC will be fixed tomorrow.
Day 4: Saturday. No call. No show. Hopefully AC will be fixed tomorrow.
Day 5: Sunday. No call. No show. Hopefully AC will be fixed tomorrow.
Day 6: Monday. Parts is in and waiting for him to come back to install warrantied part. Hopefully AC will be fixed tomorrow
Day 7: Tuesday. Was told that Ryan will be here today to fix my ac. Got the ac working for about 20 minutes after he left. He’ll be back tomorrow.
Day 8: Evan and Ryan are back at the house. The culprit was a fault capacitor. It quick and easy fix.
Overall Evans Heating and Air was friendly helpful and willing to go the extra mile. I will definitely recommend them to the neighbors friends and family. All said and done all my parts were covered under warranty.

91 degrees and humid on August 1^st and my A/​C goes out. I found Evans on Unilocal and they had good reviews to start with, so I gave them a call. The initially promised a time between 2:00 and 4:00, but later called to say they could make it earlier. They showed up within the proposed new time window and found the problem right away. While I was fearing thousands for a new unit, it was only a capacitor, which ran $ 255.00 total. They were fast, friendly, efficient & now I’m staying cool again. I would recommend them to others without hesitation.

AC still running great after 2 years. Can’t believe we almost replaced it for no reason! Ryan from Evans AC came and serviced it again — it’s running beautifully. Thanks Evans!

Ok, I needed my AC repaired so like any good Unilocaler, I checked Unilocal first to save me headaches down the road. Boy I am glad I did. I called because my AC was cutting in and out and it was in the middle of our recent heat wave of coarse. I was told the soonest they could get to me was in two days. That was fine because I am sure everyone else and their brother was also calling for service. They get star 1 for being upfront, honest and polite when I called.
Star 2 they called the day before to confirm the appointment and gave me a better window as to when the serviceman would arrive.
Star 3 Serviceman called us when he was leaving his prior job told us he was 25 mins out. He arrived 20 mins later. Hurray!
Star 4 Serviceman was polite, clean and listen to our issue. Got right to work on it. Was at the house about 45 mins and had the issue corrected. Was very happy at how much cost.
Star 5 After the serviceman left I didn’t think something was right so I called and they connected me with Steve. He answered the questions and took care of my concern right on the phone…
When you have your AC repaired you need to be able to trust those working on it. I have to say I trust Evans Heating and AC and will call them again. Next time I will call for a PM on my AC system before it gets hot or they get really busy.
Thank you fellow Unilocalers for the great contact. They deserve the high ratings they are getting.
Forgot to mention, Ryan was our serviceman. He did great!
Don

The air flow in my house was ok, but it was not cooling my house. Last Tuesday (7−2−13) I went on Unilocal and found Evans Heating & Air. The reviews were good so I called and they were able to set me up with an appointment later that week. I was so gratefuI for that because I was a having a huge party at my house and did not want my guests roasting in this Riverside heat. Ryan cleaned the evaporation coils and fixed the problem. He was very honest and his price was reasonable. The air flow was much stronger! After Ryan left we ran our AC for a couple of hours, but the house was still not cooling. I called Ryan and told him the situation. He said he was actually heading back to my area and would stop by to check it out. When he came back he checked the freon level and it was extremely high, due to a past technician from a different company that worked on my AC last year. He set it to the correct level and didn’t even charge me anything. Our AC is back on track and working wonderfully. The next day he even called just for a follow up. Wow! This was the first time a technician/​contractor has called to see how things were going. I would definitely recommend Evans Heating & Air!

Great service! They came on time, checked my AC and said everything was fine. I will call again.

Called Evans AC Thursday and was provided with an appt window of 1pm to 4pm. I explained to them I understand they may run behind because of the current heat wave; but to please contact me if they can’t make it out. I mentioned more than once that I have a 6 month old at home and there is no way I can keep her in the house when it’s hovering at close to 97 degrees.
I waited till around 3pm to call Evans for a status update and an ETA. Was told someone will be at my location BEFORE 6pm… This was after I was told on Thursday I have the first 1pm appt. I said fine as long as someone is coming by… Once again I told them I have a newborn and to please call me if they can’t get to me. I need to find alternatives or think about checking into a hotel for the night.
5pm; still no calls and no show… Decided I can’t afford to wait … The day is ending and it’s another day at close to 100 degrees outside. Called them one last time for an update; was told the tech is now in Orange county and will most likely not want to drive up. I can’t believe what I’m hearing… What ever happened to calling your customers and letting them know you can’t keep the appt. At least let me know so I can have options… not just let me sitting around baking in the house.
Thankfully I was able to locate another tech who make it out to me before the night was over.
Evans AC … Never again!!! Call your customers back if you can’t keep an appt… I doubt you will like it very much if you show up at a customers location only to find no one there!

OMG is right!
I’m thankful that I checked Unilocal and found Evans Heating and Air. I was not looking
forward to having to go to the trouble of finding a honest and professional company. The service was great and it started from the initial call to «Rose.» I expressed that I needed service ASAP knowing that So. Cal was going to hit Three Digits Temp. She told that they were busy, but would find a way to schedule me in. My service date was on Wed 8÷8÷2012 and well I was already impressed with that fact that I got a last minute slot.
The technician «Ryan» called to let me know he was on his way which is a PLUS. Ryan was so professional and explained to me that he received his degree in HVAC from RCC (I hope I got school right). Ryan immediately informed us that it appeared to be a back up on the line that need some cleaning. Ryan cleaned out the backup and left the work site nice and clean. He even took an after hour call from me when I wanted to know what type of system I had for future reference.
Awesome Service… I will refer them to family and friends.
My dog and I are cool indoors while it’s 104 outside. Thanks

I found these guys on Unilocal and gave them a call after my dog chewed through one of the connection cables on my outdoor air conditioning unit. I couldn’t have been happier with the service that I received. The technician arrived a half an hour after I called and quickly fixed the connection. The problem was literally repaired a little over an hour after I made my initial phone call. The price was reasonable, too.

They were very honest about what was actually needed to have ourd A/​C running … which was Good News. They had us up and running so I glad for others great reviews that led us to call them…

Ryan did a magnificent job. My A/​C did not work for three days. He swapped out a part, and — good to go! After Ryan left, I swapped out the 5-​year-​old filter and could not pop the furnace panel back on. Ryan coached me on getting it secured.
Great job! Thank you!

I had a fan and a capacitor replaced by Steve for about $ 327. The
best deal after 10 other calls and one other on-​site visit. As result
no more loud noise when the condensor came on. It used to make a
loud grinding sound. Steve was also kind enough to come by for an
estimate without charge. Most people understandably will charge
for that. If he clean the leaves around the condensor it would have
been perfect. Sorry Steve I am a bit OCD. Nevertheless, Steve is a pleasant gentleman and great to deal with. I recommend him without a doubt! I wish you the best Steve.