I called to find out what time they close and they said 7. I told them I would be in by 7 to pick up my pants. I arrived at 6:55, lights were out and doors were locked! Not cool especially since I called first!
Meitra Z.
Place rating: 1 Riverside, CA
The man who used to work here was amazing, I don’t know where he went but I wish he would come back, the woman tailor is a piss poor substitute. I took in 4 pieces for her to work on, 2 formal dresses, 1 flashy night out dress, and 1 pair flashy night out pants.(night out being really nice high end party attire). The two formal; dresses she did a good gob on, but my other two articles she botched the hem job so bad. Both items are made with chiffon and it was clear after I got home and actually took a good look at the hem jobs that she didn’t know how to work with the material. She stressed the fabric by using too big of a needle and didn’t stabilize the fabric while sewing causing it to bunch the hem pull to tight. You could also tell the where she had to back track with the sewing machine. She never gave me any warning that she didn’t know how to work with this fabric properly and charged me 25 dollars per hem on this material. Also she doesn’t talk to you about what she is doing to your clothes while measuring, I think I got a total of like 5 fords from her, «here?», the cost, and when I could pick it up. She doesn’t listen very well either, I asked her 5 times for the belt on the pants before she actually got around to grabbing the damn thing. When I got my clothes back they were falling off the 2 hangers she stuffed them all on haphazardly not taking any care with my clothes. She also never told me that she had trouble with the items she messed up. When she realized that she couldn’t work with them properly she should have called me and let me know or told me when I picked them up. As is I was late for work so I didn’t have time to give them a once over. My mistake. I will not be bringing my cloths back here, my family and I have been a patron for over 10 years and we were always happy with the mans work.
Monique E.
Place rating: 5 Riverside, CA
This tailor worked out amazingly! Had a men’s shirt taken in within 3 hours and was perfect and very reasonable. Thank you will come again
Sam M.
Place rating: 1 Riverside, CA
Disappointed. I gave this tailor every opportunity to change my opinion, but unfortunately not. I took my bridesmaid dress to this tailor after the good review someone had done previously. During the fitting, I told her it needed hemming and the shoulder panel needed to be shortened. She chalk marked both locations. We walked over to the desk and she quoted me $ 20 — I was so pleased! She told me to come back within the week which I was also happy about. Now my mistake was being in a hurry and not trying the dress on again while still at the shop. I asked if she had taken care of the shoulder and she said«yes.» I got it home and tried it on — the hem is fine, but she did not do anything to the shoulder of the dress and I could still faintly see the original chalk mark. I took the dress back in and spoke to the same woman(all three interactions were with the same person) and told her she forgot the shoulder and showed her where I could still see chalk. No apology, she tells me to try it on again. I did, she marked it more thoroughly with chalk, then tells me it will be $ 10! I reminded her that she had said she would do it the first time — she then made me stand there for several minutes while she sifted through a giant stack of tickets so she could find mine from the first time I came in. She pointed that she had only circled that she was doing the hem and again told me to pay more money. I asked her why she marked the shoulder at all if she didn’t quote that in the original transaction — she would not answer. I still do not understand why a tailor would mark a dress without intending on doing work for it. She never offered an apology — not for my inconvenience nor for the additional charge. Not good customer service. I recommend going somewhere that will take care of you better.
Donna C.
Place rating: 5 Riverside, CA
Awesome tailor… they do a great job, fast turnaround, and fantastic prices! Took in a bridesmaid dress at the bust and waist in a week and for only $ 30!