Panda Express Tyler Mall

I usually go to panda express off la sierra but came to this one since I was already at the mall. Food is alright at this location. Noisy since its in the food court. The employees are the main reason I knocked off a few stars. They asked us multiple times what we wanted and we told them each time, but when we did they kept looking away and didn’t hear us, then asked us again. One guy almost gave my mom the incorrect rice because he wasn’t paying attention after the first 5 times. It’s like hey, it’s loud, maybe pay attention instead of
with the other employees so you can hear what were saying? Also they wanted to charge 53 cents for a refill. The one off la sierra does not. I do not know many places that charge for refills. I know bakers outside the mall Does charge for refills too. Does a refill cost you guys that much that you need to charge customers for one? I went to the new farmer boys across the way before since I love farmer boys, free refills there. There’s multiple other Chinese food places in the food court. Maybe I’ll stick to those from now on. All in all, I would suggest staying away from the chain restaurant and get something else in the food court you don’t normally get or leave the mall and go to one of the restaurants outside the mall.

place suck! customer service sucks and i found a long thick disgusting hair in my food.

Good stuff and fairly convenient for when everyone has different cravings. I just like that this one is much faster then most. You do not have to wait for them to catch up on entrees like most other locations.

One visit the egg rolls seemed to be old & tasted terrible.
Today’s visit was the WORST !!!
We ordered brown rice & got white rice resembling brown rice. The vegetables were so hard you should of ordered raw vegetables instead of cooked.
My mom ordered broccoli & beef & received 2 small pieces of beef So she basically received broccoli.
The service was slow & the employees u could not hear nor understand.
Terrible experience. I will NOT visit this particular Panda Express AGAIN !!!

Don’t order chicken and mushroom. More zucchini than mushrooms and chicken combined. They use a lot more cheap filler than the actual item

My favorite Panda Express location. Panda is Panda… but the difference is that this branch gives you larger than a tiny scoop serving! They do give you more for your money.

ehh I didn’t like it. This was my first time coming to this location and it was what evers. the girl who was serving the food was super friendly to the gay guy in front of me, filling up his plate with extras and calling him sweety and then shrugging me off and give me little portions.

We went there on a Saturday afternoon for lunch. When we walked in the door the tables were not cleaned and the single server had three in front of us. It took ten minutes to get waited on. Many of the entrees were empty or almost empty. When we finally got our food, the Terriyaki Chicken was not eatable. I went to wash my hands and the bathroom was not clean. Paper towels were all over the floor and the waist basket was overflowing. It was obvious that this location was not being properly managed. I doubt we will ever go back.