Staff are jerks. Don’t think I’ve met a friendly person yet. I’ve asked for help several times and each time are the«service desk» I’ve gotten rude answers. Today, I was looking for help finding a book for my nana. She found the book on the computer, didn’t say«I found it. Follow me» or anything at all for that matter. Just walked away from the desk. I naturally followed, trying to make conversation. It fell short. She not once responded. I thanked her for the book and she just handed it to me, not looking at me and said«uh huh» and walked back to the desk.
AJ A.
Place rating: 3 Roanoke, VA
Store is clean but typically NOT well stocked with the less popular items. Staff is always helpful and willing to aid in your search for a particular book. Only real issue is that they have removed a lot of the seating here, probably to discourage sitting around and reading things entirely instead of purchasing.