Envy Salon & Spa

I came here for a Brazilian wax. First off, it looked decent inside, but I feel nearly $ 60 is pretty steep for the crammed little room they took me to. Not mention the name ‘Envy Salon’ didn’t exactly scream high class or upscale. I wish I could remember the lady’s name. She did seem very passionate and knowledgeable about skin and the various techniques of hair removal. The technique she used on me was old school. She used soft and hard wax. When she first started I was very impressed with how good things were going. My hair was coming out smoothly and my skin was barely irritated.
It wasn’t until the end when trouble happened. We were running out of time towards the end and I could tell she was rushing, but she still had time to try to make an upsale. She noticed the backs of my thighs could use a wax and was persistent despite my hesitation so I agreed to it. My legs didn’t take too well to the wax for some reason. She held my skin back and seemed to be going against the hair growth. I think it just might have been my skin’s reaction to the wax. At the end of the session she took out the mirror &&& showed me everything she did. She then showed me a huge rip in my vagina. She literally ripped out a patch of skin! She tried explaining it to me saying that there might have been dead skin that stuck to the wax. I’m skeptical because it happened when she was rushing. Also when I got home my friend and I did our own inspections and on the left side on the inside of my cheeks, she missed a 2 ½−3 in strip. It was a pretty big spot! What gets me is she was so pressed for time that she minorly injured me and missed a spot, but she still made time to upsell and spend an extra 5 – 7 minutes. I feel that an upsell should only be done when there is time for it, not when you don’t even have time to do the original job.