Subway

Went in tonight with a coupon got in the mail this week. The coupon said «any size sub» yet the rude person at the counter days it was only 6 inch. Clerk said just keep our coupon for next time. Sorry never going back to your Subway!

The reception you get when you walked in the door always get a smile the quality of their sandwiches is top notch and there is nothing that is bad about this restaurant at all I eat there probably 2 – 3 times a week very pleasant atmosphere! I would recommend this restaurant to anyone who has things for seniors all the way down the little kids great place to eat!

My boyfriend and I normally go to this subway and it’s usually pretty good, tonight there were two young girls working (one blonde and one brunette) and the stores hours clearly say that they are suppose to close at 9. While driving up at 8:45pm the blonde girl turned off the open sign and we walked in anyways, thinking maybe they just turn off the sign 15 minutes early to start closing the store. As we walk in, both girls stay in the back, even though the door ding is clearly loud enough to hear, and we notice that all of the produce and everything is packed up and put away. My boyfriend says, «hello??? Can we get a sandwich, you’re still open for 15 minutes right?» The brunette girl peeks around the corner and then says, «hold on a second» leans back to the blonde girl and says, «should we serve them?» Then she leans back and says, «yeah we are closing early, sorry». Although I realize that we were those people walking in 15 minutes before close, we still used our gas to drive out there in hopes to get a sandwich at a restaurant that is supposedly open. Lucky for us, the owners other restaurant is just up the street and the guy who was working there, had not packed anything up yet and happily served us our sandwich. To be honest. We will never be eating at this location again and will be telling all of our friends to eat at the other location (across from Taco Bell, in the Belair parking lot) because at least they stick to their normal operation hours and you will actually be served.

I went into this Subway today and got very bad service. I walked in (knowing what I wanted) and waited to be greeted for forever. The girl who worked there totally ignored me and proceeded to stock the tomatoes as if she didn’t see me. When she gave me eye contact I just smiled at her and still waited patiently. She then walked over to me and started to ask my order, then rudely looked away and spoke with a man who was dropping stock off. She was loudly discussing how it should be legal to beat your children and how back in the day she just got taken out into the fields. I then looked down at my phone and saw that it had been 6 minutes and 38 seconds since I made eye contact with this woman. I still waited patiently and then politely spoke up with my order. She rolled her eyes and continued on with the sandwich, didnt ask if I would like my sandwich toasted or not and went on to do it anyways. In the middle of asking what produce I wanted on my sandwich, her and the woman manager just started having a conversation and at this point they were both ignoring me. During check out she asked if I wanted any chips or drink and I said no thank you, she looked down at the register and then looked at me and said ??? chips or drink??? and I just said no thank you, paid and said thank you have a great day. She then handed me the bag with two fingers and a disgusting look on her face and said you’re welcome??? When I left the manager didn’t acknowledge me or anything. I know its just subway but common people its called customer service. I will no longer return to this location and will for now on drive out of the way and stick to the one on foothills where everyone is kind especially the owner Chad. Always welcomes you… remembers you… and sends you off with a thank you and a smile.
Onto the sandwich itself, the tomatoes had gone bad, the lettuce was brown, and the avocado were turning too.

I went to this location tonight and was very impressed with the quality of the service.
AJ made my sandwiches and was excellent with preparation and customer service.
Very polite, genuine, and clearly detail oriented. The other staff member was great too, but I didn’t catch her name.
After tonight, I can say that this is the best Subway I’ve ever been to and I will definitely be returning.

The staff at this Subway are so friendly and professional! They even offered to help carry my drinks to my truck since my hands were full! Their new Jalapeño Cheddar bread is delicious too! I’ll definitely be going here again!

Amazing Subway. Sparkling clean, welcoming and friendly staff, fresh tasty food.
I thought all Subways were the same. Not true. I’m coming exclusively to this location from now on!

Absolutely the best Subway atmosphere. I go out of my way to this subway when I need a sandwich. Chad is a great host who calls you by name and seems genuinely happy & appreciative you’re there.

I visited this Subway only because of its high rating. And indeed — I got «Welcome» as soon as I opened door. Server was pleasant & asked how was my day going. Food preparation & service is exceptionally good for a Subway location.

my kids love the sandwiches and cookies at this place. nice and clean subway. good customer service. highly recommend.

Eat fresh! .)

Great ownership and great staff! They remember their regular customers and greet everyone with sincerity.

Great staff. They are part of the local community with many regular customers everyday.
Always fresh and served with a «welcome» and smile.
I like how you never have to worry about the food. It is always fresh.

Not happy with my order… My boyfriend ordered a meal and an extra sandwich for us for lunch. I got home on my lunch and went to eat my sandwich and the bread was hard and crunchy. Not cool. Totally ruined my lunch. I ate some ramen instead. I don’t have time on my lunch to bring it back to have them fix it. Waste of money. Ill stick with the pleasant grove location.

This is by far the best subway in Sacramento. All the workers are friendly. Also this is the only subway that doesn’t charge you for toasting your sub. And there food is always fresh. I will drive the distance to come to this one.

Everyone was so nice and service was fast! Great for hungry guests!