Vein Clinics of America

Be careful when you use this establishment. They can rip you off. My husband and I had our varicose veins treated here about a year or so ago. You will pay big bucks to have your veins treated. The treatment works but it is expensive. Whether you are having spider veins treated or varicose veins, you will have a scan done first. Then there will be an analysis and one leg will be treated at a time. This means you will have many many visits. You have to pay up front and hope your insurance pays something. The staff was nice but the number of visits was ridiculous. The worst part was about the money. You must pay in full at each visit and they tell you that if your insurance pays anything, you will be reimbursed. We are talking about $ 450 a visit. We were remiss in checking our insurance statements monthly and finally when we did, we discovered that our insurance had been paying the clinic a portion of the bill for each of our treatments. The clinic had sent us no check for anything. When I called the clinic I was told they would have to look into it. When I pressed them they told me that if money was due us, it would take them about 2 weeks to process the matter. Two weeks when they had been keeping our money for months? When I pressed them further, I discovered that they owed us around $ 800. This is not chump change. When I asked why they weren’t sending us the checks or giving us credit on subsequent visits, they told me that the client has to ASK for the money. Have you ever heard anything so ridiculous? We finally did get our money but what an illegal and unethical practice. We will never go there again.

I had heard great reviews about vein clinics of America so I thought I’d give this Rockville location a try. The doctor explained the procedures in a way that only a salesman could. I did proceed and have this doctor do a procedure for me. I will not return to this office for further procedures for several reasons. First, the procedure left me with numbness in my lower leg– which will likely get better in time. And secondly but more importantly the doctor’s bedside manner was not acceptable. He referred to me as «Miss» even when he had my chart in his hand and could have called me by my name. He referred to the ultrasound tech as «boss» throughout the procedure. Seemed less than professional.