Danny’s Vacuum Shop

The guy who owns/​runs this place is a genius — his demeanor is all-​out professional, his knowledge about the products he supports is spot-​on, he’s positively friendly without being chatty — and his pricing is brilliant!

I can’t say enough about this shop. I had my (very old) vacuum serviced here after my son-​in-​law vacuumed up sheetrock dust! They fixed it right up. Then I came back when the motor gave out and they fixed it for free! Very fair and capable people. Trust them completely.

This place is a gem! This week I brought my 20 year old trusty but tired and dusty Hoover to this wonderful vacuum shop fully expecting to be told it was time to buy a new one. Nope! They lovingly cleaned it, put in a new roller, put in a pipe that was needed, cleaned it up and gave me a pack of vacuum bags! All for $ 50.00! I couldn’t believe it. The gentlemen here have old-​fashioned values of kindness, friendliness and service that you rarely find anymore. Wonderful. Thank you Danny’s Vacuum Shop. :-)

Remember when we could actually get SERVICE? The guys at Danny’s remember what that word means. They are old school friendly/​helpful/​enthusiastic/​knowledgable. They resurrected my Dyson and helped me to order parts for a vacuum they are not able to get parts for. CRAZY FANTASTIC! and that little old vacuum… they said the only thing wrong with it is that they didn’t stock it. ten stars if it was an option!

Danny’s Vacum and I have parted ways. The owner has strong opinions about vacuums and steers a customer away from brands he thinks are lousy which is helpful. Until unfortunately after having invested 400.00 plus into a Simplicty vacum cleaner, and, after approx having it for under two years I’m told it will take 90.00 to repair it. I was told that the bag exploded and that a total «tune up» would fix it. Whoa! I thought I was going to avoid large expensive charges by buying a good expensive vacuum to begin with. Truth be told the vacuum pulled to the side when I first got it, when I took it back, he adjusted the brush and it’s still pulled to side. On both occasions the feeling I got was a feeling of «sorry but that’s all that I can do for you. «I did express to him that I thought that the price for repair was high, and that I would probably end up putting the money towards another machine. The Machine he sold me was so heavy and couldn’t be used on stairs. So he had sold me a small Dirt Devil for the stairs. (which is loud and difficult to use, you really have to push and pull hard to use it)
At least when I bought the «terrible» dyson vacuum from Costco I could return it and get my money back, even though I had the machine for a long time. I like to try to support local bussiness, but I’m not made of money. If a small store won’t support me by being supportive with the products they sell then they’re going to have a hard time competing with big stores who accept returns easily. And if they take back faulty machines easily, like Costco and Target do, guess what; bye, bye Danny’s Vacum.
Unfortunate, but true.
Lisa G

These guys are great. They go the extra mile when you bring your vacuum in for repair. They do preventive stuff when they notice something wearing out so you won’t need to go in again soon. They even clean the inside of your vacuum to keep it running well!
Their prices are very reasonable, and they’re nice guys, too.
Happy to have such a great, dependable, neighborhood place nearby.

I brought my vacuum over to Danny’s Vacuum Shop this afternoon after I noticed it wasn’t sucking up anymore and the gentlemen at the shop were so kind and helpful. When I had dropped it off, I was told it would be done by tomorrow afternoon, but within four hours it was ready to be picked up. Not only did they replace the vacuum belt, but they also swapped out the brushes and took care of other repairs they noticed while still only charging me the original price I was told when I dropped it off. This is a great place to go when you need vacuum assistance. Great customer service! Great prices! Great business!

I brought my first vacuum (a used Dyson bought at a thrift store) to Danny’s repair in the spring. There turn around time was great. It turned out that the machine only needed a cleaning. They charged me $ 100.
A few months later, the Electrolux I’d had for several years broke. I brought it back expecting the same service. When one month passed and I’d still not heard from them, I thought I’d missed a call from Keith. I called them and it turns out they had ordered the part before realizing that a second part was needed to truly repair the machine so they had put that part on order. I was a little frustrated that they’d not communicated that to me or inspected the machine thoroughly before placing the order, but I figured mistakes happen and that they would solve the problem quickly.
From that point, it was all downhill. I didn’t get a call after a few more weeks, so I called back. They had «still not received the parts they ordered». Whether this is true or they just kept forgetting to put in the order, I’ll never know. What I do know is that the vacuum I’d brought in for repair the first time around was now no longer working. I was hesitant to bring it back in considering what I’d gone through with the second vacuum. It had been over two months and, each time we communicated, I had to call Keith for a status update. Finally, on a Friday, we spoke, and I said that I wanted the servicing done for free, that this wait was truly frustrating and that my other machine they’d fixed had broken. Keith, at first, said no, but then called and left a voice mail message saying «yes». Monday morning, however, I got a call first thing, that the part they’d ordered had arrived and that it wasn’t the right one so he was «washing his hands of the whole thing and not taking the job». So, instead of trying to make it right, he was now ignoring me all together.
I went in to pick up my vacuum later that week and the second in command was there. He wouldn’t look me in the eye when I expressed to him my frustration. He acted like he didn’t know anything about it even though I know we’d spoken on the phone. Worst of all, he failed to apologize, stating simply «You’ll have to speak to Keith».
I took my vacuums to a rival shop in San Rafael. Lo and behold the total repair price was $ 61, nearly 50% less than Danny’s Vacuums. Even better? There turn around time was 24 hours. No «back ordered parts» or stories.
I’m all about supporting local business, but I want local businesses that are true to their word, stand behind their product or service, are able to admit fault, and have fair pricing. Danny’s Vacuum Shop gets zero stars for lacking communications, an inability to apologize or admit fault, an inferior service, and, from what I discovered, very high pricing compared to other stores in the North Bay.

LOVE Danny’s! I was sad that Leo’s Vacuum in Petaluma closed down, but what I found was way better service, a good selection of top quality vacuums, and professional service. We love our new Fuller Vacuum! Thanks Dannys! Blows Panasonic off the streets ~ Love the Fuller Brand, thanks to the owner for introducing us :)

This guy… Keith is beyond amazing — a repair genius. We own a first gen Dyson, and despite the tag line «It won’t lose suction — ever», guess what? It did. It had been slowly going downhill for a couple years, and had gotten to the point where it pretty much made noise and did nothing else. I assumed we would need to replace it.
Enter Keith. We found him via a personal recommendation — and brother, were they ever right. Our Dyson came back sparkling clean, like a new machine. It needed all sorts of things — a new transmission, belts, hoses, brushes — who knows what all. I vacuumed our oriental rug when I got home and was somewhat appalled to see what came out of it — not just dog and cat hair, but also a couple cups of fine dust that I think have been percolating in the pile for years. Plus — since I vacuumed, the rug has a fluffy, silky feel underfoot. It’s — uh — CLEAN.
Added to all this — Keith himself is a delight. Super interesting guy, fun to talk with. In addition to the vacuum repair he has a little shop of toys and curiosities that are fun to shop through. Some nice antique pieces.
Bottom line: Can’t recommend Keith and his work highly enough.

I had a great experience with Danny’s Vacuum in Rohnert Park.
I bought a vacuum from them that didn’t work for my home and when I told them about my frustrations, they exchanged the vacuum immediately. They were so considerate and were clearly more interested in my satisfaction than their bottom line.
I have also had repairs done there in the past and they were professional and courteous.
I would definitely recommend Danny’s Vacuum in Rohnert Park.

Danny’s Vacuum Shop goes straight into my Unilocal List, «My Village.» It is a business that I consider important to running my household and supports my community. Plus, Danny’s is a locally owned and operated small business unique to Sonoma County.
Contrary to the business name, the owner of Danny’s Vacuum Shop in Rohnert Park is Keith. He bought this store from Danny many years ago.
I have a wonderful, powerful upright vacuum cleaner manufactured by Sharp that is no longer made. This Twin Energy Sharp is a mah-​va-​lous powerhouse that has lasted me seventeen years and still runs great.
Danny’s Vacuum Shop has performed regular maintenance on my Sharp all this time. That is one reason for its longevity.
My Sharp was considered the Top Pick by Consumer Reports way back when I bought it. So, I am benefiting from a high quality product too.
I buy only HEPA filter replacement bags for my Sharp. Danny’s has every type of bag, belt, accessory, and most anything needed to keep any vacuum in tip-​top shape.
Keith at Danny’s advises me to replace my drive belt once a year on my upright Sharp. Well, I average every two or three years. When I do change that belt, my Sharp runs much better! :-)
I had the electric cord replaced twice by Danny’s. Once when my cat chewed it up and another time when my housekeeper sucked it into the vacuum.
Recently, Danny’s replaced a broken internal solid-​state «switch» that had failed. It was a little pricey, but well worth keeping my Twin Energy Sharp happy.
My super high-​end Miele Capricorn canister vacuum I brought to my RP home from my Menlo Park apartment is a little sad because I haven’t used it in RP. But when I do, I know Danny’s Vacuum Shop has everything I need to keep my Miele virtually forever.
I asked the owner Keith why he didn’t rename his business from Danny’s Vacuum Shop to Keith’s Vacuum Shop. He replied that he likes telling salespeople, «Danny is not available,» when they come calling.
Quite the character. .. and I love character!
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I took my old geezer Lux vacuum cleaner into Danny’s Vacuum Shop in Rohnert Park, steeling myself for what I was sure would be a sales pitch like I got from the first place I took it to – that the unit was shot and beyond repair and that I needed a new one.
That seems to be the solution to everything in this greedy day and age. Not so at Danny’s Vacuum Shop in RP.
Keith, the owner, greeted me with a warm hello, invited me join him at his work bench, and half an hour later the vacuum was fixed. He skillfully used over a dozen different tools to get to the root of the problem and fix it. Observing Keith skillfully perform his magic, I was reminded of a time years ago when I watched our trusted family vet lovingly patch up my dog. The exact same kind of care and dedication went into fixing a vacuum cleaner that has seen better days. His price for fixing «Olé Lux» was exceedingly fair, and he didn’t even broach the subject of selling me a new one.
That said, I’m not the kind of guy to rate anything on Unilocal five stars, even if the business in question is superb in all areas. You readers don’t know me from Adam, but please trust me when I say, my awarding Danny’s Vacuum Shop in Rohnert Park a full 5 stars is HIGH PRAISE indeed.

Was looking for a couple of extension tubes for my vacuum because mine were cracked. I almost ordered some off eBay, but thought I would check to see if this shop sold any first, because of course I wanted them NOW. I walked in, asked him if they sold any there. He went in the back and brought out a couple of spares he had. He GAVE them to me, no charge !
Super nice guy :)

I brought my Dyson in to Danny’s yesterday because the suction was no longer working. The guy behind the counter was very knowledgable, friendly, and helpful. He plugged in the vacuum and within minutes knew what was wrong with it. He quoted me a fair price and even salvaged my filter in order to save me $ 25. Earlier I had gone to a shop on SR ave who quoted me double without even plugging it in… rip off! I will never go anywhere from now on besides Danny’s Vacuum Shop!