Webhostingpad

I have been a customer of webhostingpad for 8 years. On Friday, I received notice that the cc I had on file had expired. I immediately updated it but awoke this morning to find that they have suspended my account AND they have no support over the weekends. Really crummy service. I’m finished with them!

I been with Webhostingpad for 5+ years and their service quality has turned for the worse.
* Just this past month I had my account shutoff with no warning (everything was paid up to date).
* I noticed my sites speed is terrible due to server latency.
* When you buy an SSL cert, the best they can give you is a C grade SSL service due to their server configuration. I complained about this but they don’t even know why.
* They clam to have a 99% uptime which they’re no where near meeting. My site has went offline everyday for the past 2 months.
* I had MySQL server connection issues and was not able to connect to the database.
* I asked them to move my site and they completely broke it because they neglected to move my SSL cert with the site. Even to this day my normal HTTP traffic will not work and they blame it on my cache. I confirmed this is not my cache but to everyone that tries to access my site.
* Most recently my email service stopped working 5 days ago, which I opened a ticket and still yet to receive a response. I even sent them a facebook message and a tweet. They have no support on Sundays! UPDATE: when they moved my server they never updated the mx record or told me that I had to do this myself.
I’m so over this terrible service, all the above took place in a month. Don’t even get me started on what I been through in a year with this horrible company. These guys gives webhosting services a really bad name.

I decided to return because I’m on a budget and their customer service has improved greatly.

Im completely shocked by the unprofessionalism of this company. After using them for 5 years they randomly start shutting down my WHOLE ACCOUNT WITH NO NOTICE GIVEN every other month. I have over 10 websites I use to make a living and they shut everything down and lock access to the host login. Only communication can be email.
First they say my brand new unedited Wordpress template is sending out too many requests and slowing their servers. So they just suspended the whole hosting account instead of presenting the problem to me to fix. I have them turn it back on (I made no new changes) and this site isnt ever an issue again… weird.
Then the last few time the server was target to hackers for an unknown reason. The company shut down the account and deleted all backups.
Right now they wont give me access to their host and deleted everything on the server, including backups, permanently!!! I am losing money every second.
Worst host ever. They shut you down without reason or resolution. Contacting them is difficult. «Unlimited» is nowhere near what they claims. Slow loading times (especially C-​Panel!!!). They delete your backups, shut down all access, and tell you they cant host you and need a new host. Karma will make sure they are put out of business and indebted permanently!

Terrible company. Spend your hard earned money on any hosting company but this one. Billing disputes… overcharges…incorrect invoices. Avoid the headache and use a different company.

If you want a cheap hosting provider, you may want to hear this first — a collection agent bill of $ 120+ for two day of service.
With Webhostingpad email service, my friend found her email jammed with junk mails. webhostingpad up-​sold her with the anti-​spamming service but after a while, she did not realize any improvement.
She got an email from webhostingpad that the annual renewal charge to her credit card failed, and asked her to pay manually. She decided to file a cancellation instead. The next day, webhostingpad filed a new credit card charge for the renewal fee. But why they flip flop and filed the charge again! After not much success with the customer support, she disputed the charge with the credit card company and the credit card company reversed the charge.
The nightmare however just began. Without hearing anything from webhhostingpad again, my friend received a bill from a collection agent for a charge of over $ 120 including a credit card charge back fee of $ 50 and $ 20 collection agent fee. Webhostingpad does not resolve the issue with my friend or the credit card company first but trying to intimate her with a collection agency.
After reading the other reviews here, it seems that it is not a single incident. Please read other reviews to see what services/​business practices that you sign up for. My friend had a small design business and wants a cheap hosting. Now 2 day services for $ 120 and dealing with a collection agency …

Wow! Stay away from webhostingpad if you care about your domains and your credit score.
That «cheap» webhosting company cost me not only to lose a domain name but also to get sent to a debt collector (for the first time in my life) — for an account that they had acknowledged as cancelled (*before* the renewal date).
I initially purchased a 2-​year plan and transferred one domain name to them to test the waters. Less than a year later my domain name expired. Without a single notification or invoice being sent to me. Yes, I should have been tracking that date but (silly me) I expected Webhostingpad to do it for me, like all other web hosting companies I’ve ever dealt with. The answer from their unapologetic support? «If you paid your bill then it would have renewed». Obviously no one told them that a «sorry to hear» can go a long way. Of course they wouldn’t give me any pro-​rated refund on the remaining time on my account but that, to be frank, was expected. So I just waited.
When contract was up for renewal I cancelled. And the circus started again. They first tried to retain me with a discount then eventually acknowledged termination (before the service start date)… and charged me the full amount nevertheless! I thought it was a honest mistake on their part but they refused to revert the charge. At that point I contacted my credit card company to dispute the charge… and a month later Webhostingpad sent me a debt collector with an inflated bill…
I am completely baffled that any company can be not just so rude but right down hostile and predatory.