Ladyman’s Sprinkler Repair

Let me first start by saying that I never write reviews but my experience was so bad with Tom I had to share. To start he forgot our 1^st appointment and didn’t call until 20 mins past.
2^nd appointment Tom called to tell me that he could not find my address and started to yell at me as if it was my fault and hung up on me. Tom called back to apologizes but in my attempt to give him direction started yelling and cussing at me in which I hung up.
Don’t waste you Time with this guy he is a JOKE!

BEST IN CLASS. Tom did an outstanding job diagnosing and repairing sprinkler problems that had defeated two gardeners in the past. He proved to be savvy, honest, and every bit as affordable as advertised. With Tom, it is refreshing to encounter professionalism and an engaging demeanor without any gouging. Tom is the best, and we look forward to doing business with him again and again.

Extremely skilled sprinkler repair. He has helped us with many repairs to our aging underground sprinkler system over the past several years. Couldn’t be happier with his service.

Ridiculous. Called to place a repair request, didnt get a callback until late the next day. Was told there were mechanical problems with a truck and if couldnt find reliable transportation he’d call and let me know. Never got a call back. Its been over a week now and i’ve called another company to take care of our lawn needs. Buddy If this is your idea of customer service, it sucks!

Tom Ladyman is a licensed contractor (ccl 772 883) who repairs sprinkler systems and specializes in the wiring. I called him up for a repair and he was able to stop by the next day to take a look.
I’ve had several knowledgable people try to figure out what was wrong with my home sprinkler system. But no success, until Tom fixed the problem. In my yard, I had 3 sets of wires from clock in my garage to my sprinklers, buried underground in 3 segments, done by at least 3 different contractors over the past 20 years… It took Tom and his partner (great Kentucky accent!), about 3 hours to figure out the source of the problem, which was «a short» in one of the segments. He only charged me minimum wage until he could completely figure out the problem and a solution. So that diagnosis bill only came to $ 40.
He returned the next day with the replacement equipment (only $ 60 in parts for me) for rewiring my system. He charged $ 85/​hr labor for both guys working, which I thought was very reasonable rate for two guys working. In addition to rewiring the system, he replaced a broken hose bib, figured out what was wrong with my battery operated DIG unit, and cleaned out the filter on one of my sprinkler heads.
Tom is very friendly and thorough. He will now be my go-​to guy for any sprinkler repairs at my house.