Sorell Salon

I had (had being the operative word) been a loyal customer for three years. I loved the colorist that I had and all the girls that work there are very nice. However as the other reviewer stated ALL the people at the front desk make you want to NOT come back. This week I went for my usual color and cut. I made an appointment and asked for the girls I like to use. FOR SOME STUPID REASON, they insist on scheduling you two hours for color. I informed them that I had to leave FOR WORK, by 11:30 and they assured me I would be done by then even though they wouldn’t give me 1.5 hours for coloring. So my haircut appt was made for 11:00. I of course was done with my coloring at 10:20. I patiently waited until 11:00, but the girl I had the appt with had just started the never ending blow out from hell at 10:50 and as of 11:29 was STILL NOT DONE… In that entire half hour the only thing I (a loyal 3 year customer remember) was offered by the desk staff was «someone else to do my hair»! Not «how about we reschedule and squeeze you in tomorrow (a Saturday) and of course the haircut is on us, because you have been waiting at this point over an hour» NOPE, I WASN’T OFFERED A DAMN THING FROM THESE PEOPLE. AND I WOULDN’T GO BACK THERE IF THEY PAID ME TO GET MY HAIR DONE. HEY LADIES THAT WORK THE DESK, FYI AN «I’M SORRY, WHAT CAN WE DO FOR YOU?» WOULD GO A LONG WAY. Unless you want to be treated like your money is the only thing that matters to these people skip this place. There are plenty of other high end salons in the area.

The best facial I have ever had. Helene is very professional and her CitiGirl product line is excellent. I highly recommend her. Also, the new esthetics room is gorgeous.

I got my hair and makeup done for my wedding at Sorell and my bridesmaids got their hair and makeup done also for my October wedding. Ellen did my makeup and she is AMAZING– she did such an incredible job and I looked flawless in photos. Best of all the makeup lasted from 1:00 pm until 2:00 am the next day! Roseanne did my hair and she also did a fantastic job, she really understood what I was going for and executed the updo perfectly. All of my bridesmaids looked amazing. As others noted the salon is incredibly busy and often times loud, but it didn’t really bother me– I liked the «high energy» feel. They did a great job! THANK YOU SORELL!

There are some people at the front desk that may make you not want to come back. But if you can get through them it will be worth it to get your hair colored by Sharon. She is by far the best. Any time I got a cut after Sharon colored my hair the stylist comments wow who did your color, it’s perfect, beautiful.