Favorite place to shop! Great selection, helpful customer service.
Cher E.
Place rating: 4 Austin, TX
Clean HEB, organized well, but sometimes earlier in the week, the stockers are everywhere blocking the aisles. Management seems to always be present to assist. Good sales. Friendly staff.
Tai A.
Place rating: 4 Round Rock, TX
So glad to have this store so close by. Always friendly and helpful customer service. The pharmacy is quick and convenient.
Ximena S.
Place rating: 2 Round Rock, TX
A love-hate relationship with this chain for sure. They pretty much monopolize the grocery store market in TX. The prices are usually fair. The customer service varies from terrible to excellent. I do not trust their own label of organic products, their price difference with regular stuff just doesn’t add up. Their produce area is where I encounter the most issues. They lack of organic alternatives and more often than not they try to sell produce that should have been composted already… For full price… Or they may try that«special» price to lure you in. HEB loves using HFCS in their recipes, so do read their labels.
Christina G.
Place rating: 5 Round Rock, TX
I love my neighborhood HEB! I appreciate the«local» support. I’ve tried shopping at other grocery stores, and none compare! Fresh Local produce, local honey, local wine, local salsa, just to name a few :-). I truly appreciate the meal deal too! Buy one thing and get 5 or more things free! I love HEB!
Jay T.
Place rating: 2 Round Rock, TX
The deli has two folks working. N they have to be the slowest folks to ever work a deli. Wow.
Mary P.
Place rating: 3 Austin, TX
The Cat Hollow store is my local HEB location. I’m in there probably three plus times a week. Fortunately, I can shop during the day and miss some of the crush of rush hour shopping. I’ve been in there in the evening and it’s packed crazy busy with people trying to get in and out on their way home. Weekends are usually pretty busy too. Unfortunately for the consumer, this is the most convenient HEB for a very large area of family neighborhoods. It would be fantastic if this store were about double the size based on the local population. Anyway, my disappointment with this store is that their produce doesn’t always seem to be the best or freshest. Maybe their stop is the last on the delivery route or something??? but I’ve often bought produce here and gotten it home to find its bruised, wilted, or already aging and goes bad quickly. Also, frustrated at how often I find basic, favorite products out of stock. I guess everyone else is buying those things too, but it sucks to leave the store missing something off your grocery list and have to go to another store to get it. Anyway, I’m sure I won’t stop shopping here because it’s just so convenient. On the whole I like HEB and this location is OK too.
James H.
Place rating: 5 Round Rock, TX
My favorite place to shop for groceries. Great selection. Best prices. Energetic helpful staff. Avoid the crowds on Sunday afternoon, otherwise a great experience.
James A.
Place rating: 5 Round Rock, TX
I have been shopping at H.E.B. Grocery Store for 20+ years now in different cities in Texas. This location does have a weird parking lot with the covered walkways. I like the concept of having the covered walkways for when it’s raining and such. the store layout if great for a non-plus H.E.B. i shop here if I need to stop on my way home from work. i shop mostly at he new location by the Round Rock Outlet even though there’s a H.E.B. Plus with-in walking distance from my house. i will always be a H.E.B. shopper unless I move somewhere that doesn’t have H.E.B which would be out of state. The prices are great and you will rarely find something that is out-of-stock. They are starting to get more local and independent tap beers, loggers, and wine in stock. Which I think is excellent!!! O yeah we cannot forget the free sample’s of food and wine the they have, who doesn’t like free stuff. My only gripe is I wish they had motorcycle specific parking because sometimes i like to ride to the store if I’m only picking up a few items or so. i am finding few places with motorcycle parking that aren’t motorcycle specific. Most buisness do have bicycle parking though, I guess you could park there or on the side-walk if the buisness is ok with it.
Bryan C.
Place rating: 5 Austin, TX
I truly cannot say enough good things about heb. I definitely make a couple of trips per week and will continue to do so. I recently read a Forbes article praising the company for its treatment of employees and dedication to rewarding them. This makes me trust them even further with all of the grocery needs of my family.
Jtoma F.
Place rating: 5 Pflugerville, TX
Local Honey. Great for allergies. Take a spoonful a day for about 3 months. Its an old fashioned remedy from a friend that grew up in central texas. The thinking is the local pollen in the hunny will kinda inoculate you. A bit pricier than the other brands at the grocery store, but it is local and the honey is fresh.
Freya A.
Place rating: 5 Round Rock, TX
This is my neighborhood HEB! I know everyone, got can order practically anything. They make their customers a priority and they always have cool little events going on. Always clean and clear of clutter. Gets very packed after 4pm.
Curtis Y.
Place rating: 5 Round Rock, TX
I can’t imagine a better grocer. The products are always good, the prices fair, and they give back to their staff, and to the community.
Jen W.
Place rating: 3 Austin, TX
Not the greatest HEB — the parking lot is a little difficult to manuevar around in for several reasons and the staff is not always helpful. Sometimes it seems understaffed, given a tendency for longer lines, and long wait times at customer service. The produce can feel a bit picked over regardless what time you go. It is clean and lives up to minimum HEB standards.
Rhonda J.
Place rating: 5 Round Rock, TX
Love my HEB! EVERYONE seems really nice. Most cashiers are expedient and if they aren’t their niceness makes up for it. Clean, great selections. Parking is wonky and there is the occasional blonde in an SUV who ruins my parking experience. Wish they had breakfast in the deli and kombucha on tap. The only neg experience is when bottles in a six pack of rootbeer fell through wet cardboard and broke and shot shards of glass all into my legs. The mgmnt was sweet and gave a couple of Band-Aids .but really I found glass for weeks and had to leave BC I was bleeding so much. Not ambulance worthy but I if was a manager I’d have done more than a couple of Band-Aids. Please take down the pineapple orange juice sign in fresh squeezed juice section. I want some REALBAD and there never is any. That sign taunts me and reminds me that I want it.
Annie T.
Place rating: 5 Dallas, TX
Always love coming to HEB when I’m in Austin. I wish they’d come to Dallas already. People say, «Oh well Dallas has Central Market.» But it just feels different. HEB is very humble and approachable. They always seem to have reasonable prices and their meal deals are steals! Their produce is always fresh and shiny. Their butcher and deli area always looks great. All HEB’s I’ve gone to have been great.
Vinh N.
Place rating: 4 Austin, TX
It’s always busy at this location. Try to avoid between the hours of 3 – 6 on the weekdays. I go to many stores across the city but go here the most. Keeping items stocked on the shelf could be a little better though. It does have a nice book and magazine section.
Amy D.
Place rating: 4 Round Rock, TX
It’s HEB. It is a smaller store than most trying to accommodate Brushy Creek residents that I believe has 31k people living in the general area so with that being said some of the things I like to buy they just don’t carry. I haven’t complained because I don’t think that will help, the store is just not big enough to carry everything like the HEB Plus. But it is clean, the managers are always walking around and helping. One bags my groceries a lot, but at least their helping and not sitting on their butts doing nothing. Clean, friendly employees, best time to go is def early mornings or late at night not so much at 5pm or Sunday daytime, it gets really busy.
Sharon M.
Place rating: 4 Austin, TX
I always enjoy shopping at this HEB because most of the daytime employees know my name. They are all always helpful when I’m trying to find something. Although it isn’t one of their newer bigger ones, I still love shopping at this one! This is my neighborhood HEB!
Phillip B.
Place rating: 4 Austin, TX
Alright HEB. No one ever appreciates a good grocery until they’re stuck with less. Such was the case with me this summer. I spent all summer bouncing from Kroger to Walmart Neighborhood Market(UGH!) in Dallas. I truly missed your cheaper prices and better product selection. I like that you have improved your customer service and opened up those self check-out counters. I also like that you have big brother watching so when I ring up my beer they automatically ok it from their podium. You’ve made it super easy for me to check out with self-service by putting the product codes on the produce. Thank you HEB! Now, if you could improve in the fish department, I’d be the happiest man in Brushy Creek.