Kwik Kar Lube & Tune

This was a disappointing experience. I am one that used to change the oil on my own vehicles and had give them their own annual tune ups. However, with all the used oil disposal rules, it has just become easier to have someone change the oil for you. So, I require a shop that serves the customer without trying to sell useless add ons. I certainly do not need someone trying to lie about the vehicle. Ford recommends an oil change for my aged vehicle every 5,000 miles. So, I went in this time about 5,000 since my last change, even though my reminder sticker was set for a 3,000 mile change.
They took my truck in and drained the oil. I know they did as I saw the mechanic in the service bay under the truck do the draining. About five minutes later, the manager came and asked to talk with me near the truck and informed me that he had pulled the dipstick and that it was dry. (Um…maybe because the oil had already been drained from it 5 minutes beforehand). Then explained that the engine burned up the oil because i had driven it for 5,000 miles instead of changing it at 3,000. Then tried to upsell me on an engine flush to remove the oil that had been «baked» in there for all that time i had driven without oil. (Apparently, he is unaware that if there is no oil in your engine, the vehicle will forcibly stop you from driving around like that… and give you thousands of dollars in repair bills). It was my lucky day though… that upsell service happened to be on sale when I was there. I couldn’t believe my luck!!! (Tongue implanted in cheek). I declined the service naturally.
There is no leak in my vehicle and nothing that would have eaten up 7 quarts of oil in the vehicle without there being some signs that were not present with my vehicle. The manager was just trying to make an extra $ 30 off me. I would normally give this type of place 1 star because the manager was dishonest, but the worker that they had checking people in was very nice and competent. It is unfortunate that he is working there than at a more reputable place.
BEWARE!!!

These guys went above and beyond! We stopped in for an oil change before a long road trip and they ended up helping us locate a tricky fuse. After my brother dropped a different fuse into the engine block (yikes!), they pulled the car back in the shop to help us find it. They ultimately went to an auto parts store to get us two additional fuses and replaced them both at no charge. They even honored a $ 5 off coupon, even though we were at a different location. The guys were so patient and helpful with no ulterior motive. Thanks again, Gilbert and company!

Sadly, the last time I went to my go to guys here at Kwick Kar, things had changed a lot, for the worse. Now the guy was pressuring me to get all kinds of services I didn’t need and when they were done with my oil change, they had overfilled my oil. Oil leaked out all over my car engine and my garage for the next month. Yuck! I don’t know what changed but i can no longer recommend these guys.

no review yet, but found the address is wrong in Unilocal… should be west austin ave instead of east
406 W Austin Ave
Round Rock, TX 78 664

These guys are so amazing to their customers. I have always been one of those people who could never trust mechanics, but these guys completely changed my way of thinking. They always show you what’s going on with your vehicle and let you decide whether or not you want to get it fixed. When they under price you for a part they charge you what they told you. For instance, I had some pipes that were border line melting when I originally went in there for an oil change. Lee the manager told me it would be $ 50 extra and he ended up spending $ 70. He did not charge any labor fees because he knew he underpriced me. I really appreciate that type of honesty. I won’t go anywhere else to get my car fixed. I also love how everytime I come in he gives me a car wash coupon to take to their other location. Haha. I’ll admit. My car is a hot mess and is never clean. If your looking for a shop to fix your car go to kwik kar.

Took my car there for a quick oil change.
Yes, they did it ‘quick’ as their motto states, however, they really did not pay attention to two crucial things: taking care of not stripping useless my oil pan cap… and then replacing the oil cap onto the engine once it was done.
I drove about 30 miles and had to stop and pop the hood, as the engine light turned on.
I was nastily surprised that the oil cap was not put back on.
Now, on my next scheduled service, I go to my preferred shop, (which is professionals at work, not these guys), to find out that they ruined the oil plug, and they stripped it. my trusted show had to install a new one.
STAY AWAY from these incompetent crew. You risk putting your car in the hands of a crew who doesn’t care to do a proper job.
They will however upsell other ‘required’ services and an oil change can turn to a 350 dollar bill once all is said and done.

Excellent work! They are very fast and friendly. My mechanic suggested a transmission flush and I agreed because it was overdue. Totally helped my vehicle’s performance. All my questions were answered and they were honest. I will be returning!

Pretty fast and very friendly and convenient location. One year on Christmas Eve, I think it was, they fixed my headlight for me so I could drive to Houston. My last oil change was $ 42 though, which seems a little high. I think I am going to shop around.

I went here recently since the Walmart always seems completely full every time I go. The walmart made me sit for at least five minutes and no one even came to my car to service me. I decided to go elsewhere closer to home and wandered into Kwik Kar.
In no time the attendant came out, set me up for a standard oil change and was very prompt. I didn’t ask the price and didn’t care, I don’t want to change my own oil, toss is out, life my car… etc.
In the end it took all of thirty minutes and they charged me maybe $ 10 more than I would pay at Walmart. The attendant told me that at some point in the future I would want to change my transmission fluid as it was turning brown but put no pressure on me to do so immediately.
I like when mechanics or auto folks let me know what’s going on but don’t pressure me to buy things. I’ll go here again, the extra $ 10 was worth it.

I love this place. They do a really quick oil change and inspection and have always treated me well. It’s hard to be a woman in an auto shop, and they don’t speak to me like I’m stupid and are always very helpful.
I went in not too long ago because my brakes were squeaking and I thought I needed new ones (yike$). But they looked at them and said they still had plenty of life in them, the people who put them on *cough, looking at you NTB* just put cheap parts in and they would clean them up for me. I really appreciated that they didn’t try to install all new brakes when the ones I had turned out to be perfectly fine.
Anyway, this is a very non-​threatening, friendly place for women. Keep up the good work!

was requested an under the table bribe from the guy who attempted to do my inspection after it reported a failure. and was made fun of for having a spurs flag on my window after they had a bad season!