Phillips Auto Service

I’m very pleased with their work and customer contact/​service! George called when he said he would and had it done earlier than i expected! I already knew the price of the part so i was very happy with my car and them! They are going to be my new go to! Check off on the list! Mechanic!

Came here because someone hit my car when they were trying to parallel park & took out my driver’s side mirror & they were paying out of pocket. The staff is nice but BEYOND incompetent with their knowledge of my car make (Volvo). It took me 4 trips on their schedule & convenience, they have NO regard for customer time schedules.
Despite them not knowing how to connect the light in the mirror or electrical system (& making multiple day trips there) I paid them to check the emissions since my computer said it needed servicing, They charged $ 65.00 for a diagnostic and told me nothing was wrong, they also reset my car with my odometer not working, which they said was a fault of Volvo. Needless to say, the «emission service required’ message is back on & my car again and my dashboard isn’t working like it was. This is NOT a good place to take your car! They refuse to remedy the problem since (after 4 visits for the same issue) I wrote a «bad review.» I was also told how bad my attitude is & what a bad person I am. I’m a pediatric cancer nurse & allowed the person that hit me to select the cheapest place they could to repair my car, so I’m just evil-​hearted, I guess. PLEASE NOTE: Some of the «stellar» reviews are from people that have only posted a few reviews!

Honest mechanics. Rare find!
I’ve brought my Camry, mustang, xterra to Phillips. If they can’t do it, they won’t force you.
I’ve also referred my dad’s corolla and sister’s jeep liberty for various jobs here. From oil changes, to brakes replacement. From belt replacement, to tune up.
From suspension parts replacement, to alignment.
Phillip’s is a trustworthy, family run shop!

The best… second car we have taken here. Great labor rates. Gary explains what he is doing. Shows the used parts and invoices. He is the car whisperer.

I cannot offer enough compliments about Phillip’s! They are incredibly efficient and hard working… you WILL get your car back in as long as they say, and you don’t have to wait forever for an appointment. They are helpful and communicative, always explaining the issue in easy terms at length, and making sure you know your options. They don’t inflate their prices, so you know you are getting a great deal. They always make sure to check things BEFORE they break, so you know that it might be coming up. They also, quite simply, add a personal and friendly touch to your experience… Gary is THE MAN. My only hesitation to writing this review is that more people will go there and they’ll be busier! Thanks for all your help!

Just had my first experience with Phillips when the AAA tow truck took me here instead of Sullivan Tire due to a better deal and they looked at my car faster than they thought, solved the problem in 30 minutes, charged me 30 bucks and I was out. SUCH a good find-​screw the car dealership that I’ve been going to!
Everyone that works there is wicked nice, the place is kinda grimey but I didn’t have to wait as long as anticipated so it didn’t bother me too much. Definitely can’t recommend them enough.

O.k., for the second time now Phillip’s has saved my ass.
I consider myself to be completely illiterate and retarded when it comes to automotive maintenance and these folks have proven this to be the case, indeed. I mean, I’m at peace with this. I know I suck at cars. I have a car. Yippee. It has wheels and parts that need oil and there are other parts that I can not find that probably need stuff done on a regular basis as well. Whatever.
So, I took the ol’ whip to these guys for what I thought it needed: brakes. I’m not totally retarded, all that squealing had to indicate something. It did. I needed a new axle. Huh, how about that. The good part though. The total job to replace said axle and a bunch of those brake parts and some oil change type stuff and some other important sounding filters was very much within my price range. They gave me options when I told them how much I could afford, I appreciate this. We don’t all have credit cards to put stuff on and these guys get it.
And, you know what. They saved me again. I have like, you know, a flat tire. And they said ‘Hey dumb car dude, drop off your keys and we’ll come get your car for you (I live around the corner) and then you can like get it after work. Oh, and we know you are a broke ass so if you want we can give you a used but not busted ass tired with a 90 day warranty for now until you can afford a non ghetto ass one’.
Win.