Hurricane Grill & Wings

Always the most amazing service!
They are so great with kids!
They are always so personable, friendly and happy!
I have never been anywhere else where every person has been over the top amazing in the service industry. You will leave feeling like you made a new friend. And they are not over your shoulder the entire time.
I highly recommend this place for everyone!

Third times a charm right? Wrong, mothers day my wife and kids, plus my parents decided to go to Hurricanes. We talked about which location to go to the Wellington or Royal Palm. So we decided to try one more time at the Royal Palm local, mistake. Started off nice quick drinks and apps. Thats when the bottom dropped out.
We asked if there was a mothers day special? The answer was yes with a coupon but waiter counldn’t tell us where to get one (couldnt find it online) then we asked if they would still let us have the special. That answer was also yes, cool. So we ordered and it took forever to get our food! The people who sat down next to us recieved their food first. Then we were told that we were next in line! Line? Obviously the cook can only handle one order at a time… No good. Food finally arrivied, luke warm. Then we get our bills and mine had the special, but my mother, on a seperate check was told that it was one coupon per table! Waiter said i guess i should have said that earlier! Wow. Left a terrible tip which is not like us at all. We will travel to Wellington’s location now.

The food and service is always delicious. I love going here especially for the grouper sliders!

If you like spicy food, this is your spot. The beach combo runs $ 10.99 which includes 4 jumbo wings and 1 entrée. The boneless wings were spot on but the bone in were ok a little over fried but they were meaty. The tacos were delicious but too spicy to really enjoy. (Too each their own) but this is definitely a great spot for wings and a beer. Customer service was good, our waitress was friendly and attentive.

We went to have lunch today and was very disappointed. Table could not be more sticky even after waitress cleaned it. Salt and Pepper shakers were very dirty as well. Just did not feel they do regular cleaning or maintenance.

Taking about ruining a relationship.
I’m a regular at this location. Unfortunately today was the day everything went to hell. Half full restaurant with only one server by 1:00 Pm. No manager on duty. Drink order (3 beers) took over 25 minutes. Appetizer took another 20 minutes… Wait for it it! 45 minutes for the main order to come out. Best excuse? Owner is out of town, owner just took over, owner doesn’t know how to keep inventory. Manager went and buy food. Erin (server) was better talkative about the current issues in the restaurant.
If there is such a thing as a corporate manager you better step in!
We stayed there just because we liked the place.

We have been here three times and I have received extremely friendly, helpful and well timed service. We haven’t ordered anything that wasn’t delicious. They have more wing sauces than you could possibly try in one visit. Very kid friendly.

Went there. With a group of people the waitress look like she was on something and then she walk out and quite the food order never got put in and when the food finally did it was cold and only half of our group got there food and the other half food showed up when the rest of us was just about done eating and the owner never came out and apologize and she act like see did not care about any thing will never go to another hurricanes restaurant I have too put 1 star or I can’t post this I give them no stares

We walked in at 6:35 the pub fare food didn’t arrive till 8pm. It’s now 8:37 and I haven’t gotten a check. The food was cold for some and warm for others. The server walked off, the manager seemed as confused as everyone else. In the end if this were the last place to eat in the state, I would go fishing and hope for the best.

Let me start with this experience was so unfortunate I had to download this app and share.
A large group (10 – 15) of us sat down to eat at 645pm. We were given one waitress that wasn’t even able to get our drink order correct. We fixed the issues with her and moved onto the food (we asked for separate checks too). We waited well over an hour to get the food we ordered. Most of the food was cold to the touch and half of us didn’t get what we ordered or any food at all. When we approached management the answer we were given was that grilled and fried food come out separately. We then come to find out our waitress has since walked off the job (not anyone’s fault). Management offered to fix the issues by giving us another waitress. Most of us got through our cold meals and others didn’t eat at all (could have been good food we didn’t have the opportunity to try it hot and fresh). This was in between us not getting any drink refills or follow up service. We asked multiple times for the check and our request wasn’t heard. I walked into get our check and come to find out all the checks are on one bill. I spent another half hour with management sorting out everyone’s orders as I walked in and out to make sure we all had our bills straight. Never once did anyone offer to discount the bill or comp any items. We had to ask for the people who didn’t eat or get food to have their items taken off the bill. At this time we voiced our frustrations to the manager in charge to be responded with «I have already been yelled at enough tonight». No one would have been rude had the situation be handled properly.
Overall the entire situation was handled poorly by the management team and very disappointing. We were all there to have a good time and would have spent a large amount of money if things were handled better. We understood a person walking out on their job isn’t managements fault but the handling of the situation is.

Went for the wings. Waited 40 min. Beer tasted like it was out of an old shoe. Waited again. Aftet waiting wings came STONE COLD! Waitress knew it and still served them. Would not eat there again if we were paid to. Calling board of heath on monday. Do not eat there. Not sure if wings were even cooked.

The service was terrible. The wings were tasty but some were quite over-​cooked.
The burger was delicious. However, I will not go back, nor would I encourage anyone to go there.
I was given a Gift Card for this place on my birthday. Not only was the card refused, but I also was subject to a lecture on how the Hurricane Wings Corporate Stores and Franchises are not related. So, the condescending Manager (?) completed her lecture by stating that you should question the gift-​giver where the Hurricane Gift was purchased, because that’s basically the only place you can use it. This is all a load of crap and more than likely against the law.
Paid the bill, tipped my server even though she provided terrible service and got the heck out of there.
BUYER BEWARE

Wifey and I frequent this place a lot for lunch, it has kind of become our «go-​to» place when we don’t know where else to go. The food is good bar food. If you’re coming here for the salad, well, I feel sorry for you… but the wings are great, especially once you find the right sauce for you. They have tons of sauces to choose from.
What’s to love? The two-​for-​one happy hour all day long. That’s right: TWO FOR ONE. So wifey gets a beer, I steal it, then they bring her another one! It’s like it was never stolen.
Wifey absolutely LOVES the Shrimp BLT Quesadilla. She gets it almost every time we come here, and I have to admit, it is pretty good.
As for me, I like the wings, the ribs are decent, but certainly not the best around. One thing I do like is they give you plenty of sauce WITH the meal. The fish and chips are good as well. You can tell, I don’t come here for diet food.
Give it a whirl… if you want to like the place, get the Shrimp BLT Quesadilla, but um, hold the L. ;)

Terrible service. Went in here and was ignored for 20 min when I just gave up. Probably should have taken my friends lead and left for greener pastures. Food looked rank anyways and the only tip I’d give to a waitress there is don’t make serving your day job. I’d give this place 0 stars if I could. Don’t go to this place.

The food at this place is absolutely consistent — consistently terrible!
I have given them several chances as I enjoy their Saturday night outdoor karaōke, but I will no longer be going for food.
I ordered a salad with grilled chicken on it. It was all wilted iceberg lettuce and a few pieces of slimy chicken. When I asked if I could have some toppings on my salad, they looked at me like I was insane. Now I know that side salads at most restaurants are iceberg lettuce, but if I’m paying 11 bucks for a salad, I want it to be more than the cheapest lettuce available! When I tell you the salads I’ve gotten at the McDonald’s drive through are better, I am not exaggerating.
I went and gave it another try a few weeks ago and ordered appetizers, which came out ice cold and tasteless. Even the wings are not that great, which is pathetic since it’s called Hurricane grill and WINGS.
The waitstaff seems totally surprised when people complain, which is pretty surprising to me.
I only give it two stars as opposed to one because the 2 for 1 drink specials are awesome. I’ll also add that they give a VERY healthy pour on their wine.
If you’re just going to grab a drink and sing karaōke, it’s fine. Don’t waste your money on food though. You’d be better off at a McDonalds!

3.5 star place because of the amount of food served for take out orders. I ordered a full salad and received a small portion very similar to what you would receive at Mcdonalds dollar menu.
Wings are great which is why I gave 4 stars opposed to 3. Plenty and I mean plenty of flavor sauces and levels of hot for you to choose from. If you’re not sure, they will gladly bring out a sample for you to try!
Happy tasting =)

I’ve been to good Hurricane’s and not so good ones — but this location tops them all for the worst one yet. My first bad experience was with the chicken wings I ordered to go. When I got home and was so anxious to eat them, I bit into rubber. Okay, I tried another flavor — this time it was bright red. I’m hungry so I try one more this one had a big round chunk with feathers. Okay I’m done.
Next trip, because lets face it, I love the flavors and this is the closest location to me, we decided to eat in. I’m not sure if ownership changed but I was surprised to not see the normal girls behind the bar. I ordered the chicken philly and the blue cheese Queso dip for a starter. The dip came out watery with chunks of cheese — it was ice cold. When we complained, the manager told us she will go check with the cooks to see why they didn’t follow the instructions, she came back and informed us that it was supposed to look like that. I told her we’ve had it plenty of times at other locations and it is warm and creamy — not watery or cold. To which she replied «oh», it was removed from our bill. The two people I was with received their orders, I still waited another 5 minutes for my food only to be brought a steak philly.
Never again will I waste my time or money at this particular location.

They really wanted to make it right, so Hurricane invited me back with their sincerest apologies about my previous visits.
I spoke with Kara, the General Manager, and she had one of their best waitresses assist us during our meal. As stated in my previous review, the only reason my family and I go to Hurricane is for the Trivia Night hosted on Wednesday’s; the food is second, because it IS good when it’s correct.
Brooke, the waitress, treated my sister and I to a tasting of some of their top wing sauces (we had issues with the sauces on the wings before.) After tasting about 12 different sauces, I found a bunch I really enjoyed and we ended up mixing two of the flavors together for our batch of wings.
The wings are pretty meaty and delicious; our sauce combo was interesting and spicy (I think we had the Inferno sauce), albeit missing a bit of the other flavor we chose (Boss Sauce.)
Their new calamari rings were just okay; they were tasty, but very gummy.
The fried pickles are ALWAYS delicious — just saying.
I’m not a big dessert person, but they had this Salted Caramel Crunch Cake on the menu that I just HAD to try. Even the GM herself wanted to sit down with us and enjoy a few bites! Ha! It was delicious and I will have to get it again.
So, why not 5-​stars? A few items we ordered were forgotten, such as the extra celery for the wings (we only received 4 little sticks. Really?), one woman at our table ordered a water and never received it; I also ordered two waters at one point and only one was given.
This is a long review, I know, but I had to make sure you know that Hurricane DID make it right in my eyes & for that, I will be returning more often.

Awful awful experience first football game of season excited for wings and we get wings full of grizzle and not cooked properly we could only eat three wings and could not do anymore every wing had an issue, what a waste

Would like to start off by saying if you give this place 1 star either your a disgruntled ex employee or just flat out stupid
we ordered the parmesan ranch, mango bbq, coco loco, buffalo wings they were amazing, tasty flavorful wings. we ordered the crab queso dip with nachos great dip. the taco nachos and the maui maui salad were amazing. the entertainment which i did not expect being my first time here was soothing with the night. overall i totally recommend this place for wing nuts. its a franchise so finding one in your area should be easy. dont forget to top your meal off with the Parmesan garlic fries to die for yumm