Cheatam Consetta, MD

Dr. Cheatam no longer practices at this location and I cannot find her new phone number/​address anywhere!

i have nothing but good experiences and i wish all my doctors were like Dr. C — the time she spends with me understanding me helping me and even listening to non gyn problems is what makes me sane. Sandy the office manager as well — treats me with the utmost respect and consideration and even more so knowing i am prone to anxiety! there have been some blips in the past with old office staff and response issues/​getting results but it seemed to improve greatly. i can honestly say i enjoy going to see them knowing they ‘care’ and i truly absolutely feel they do from the minute i get there to the minute i leave and to me that’s worth the waiting time.

Dr. Cheatam is wonderful. She puts you at ease immediately as soon as she enters the room. Very pleasant person, good doctor. I did not have any problem making an appointment and waited under 10 minutes in the office to be called in (my appointment was in the morning — later in the day may have been a different story). The office environment is bright and clean. Everything looks very new. There is plenty of metered parking and if you do not mind walking, free parking on the side streets (Rutherford’s a nice town, very residential and walking a block or two isn’t a problem). There is a garage under the building but I think it’s for tenants of the building — I’ve never used it.
The young woman who took my vitals said my blood pressure was high and that she would take it again when my exam was done (she didn’t). When my exam was over, I went to the front desk to ask if I owed them a co-​pay and they handed me a calendar and said to call them in 10 days. They rushed me out so fast that I did not get the mamo prescription the doctor told me she was giving me. I realized it when I got home and called them. The person that answered the phone told me it was at her desk and I could come back to get it (gee thanks for the inconvenience!). I told her that I would come back after lunch she said ok. When I returned at 2: pm the office was closed. I called the doctor’s phone number while standing outside of her office and the service said the office opened at 3 pm. Ok — went home and called back 3:15 pm (got the service) 4:00 (got the service). Thankfully, I’m not due for my mamo until May so I guess I should have the prescription by then!
Overall, I like this doctor. She’s pleasant, professional and courteous. I will probably return next year for my annual exam.

This doctor and her staff are AWFUL. If you care at all about your health, do not go here.
I’ve never had such an awful experience at an ob/​gyn before! First, my appt was for 5pm. When I walked in, there were 4 other patients waiting to be taken in — I thought that was odd considering it was 5pm and Dr. Cheatam is the only Dr. in the office. Anyway, after standing at the reception window for about 5 minutes while the office girls continued their conversation, one of them finally opened the window and then just stared at me. I gave her my name and she gave me new patient paperwork to fill out. After I filled the paperwork out, I went back up to the window to give it back and stood there another 5 – 7 min while the receptionist typed on her computer, got up, walked around, came back, spoke with another office employee and then finally opened the window and took the clipboard from me.
After that — I sat in the waiting room for 30 minutes before the assistant brought me in. She weighed me and took my blood pressure, then sent me back into the waiting room. 10 minutes later, she took me back in, sent me to a room and told me to put on the paper gown, etc. Then I sat there in the room, by myself for 40 minutes until Dr. Cheatham FINALLY came in. I was actually about to stand up and get dressed and leave.
My meeting with Dr. Cheatham left much to be desired as well. I am 34. A new patient and there for my annual and a potential bladder infection. She did not ask me anything about my history outside of if my family had any health issues and what birth control I take. I tried to talk to her and let her know about my own history and she didn’t make eye contact and said, «Mm hmm» after everything I said. The exam was maybe 5 minutes, she decided I had a bladder infection, said she would send a prescription to the pharmacy and do a unrinalysis to be sure — then she was gone. I got dressed and waited in the room for someone to come back and give me the cup for the urinalysis. No one came. Finally I walked out into the hall to find someone and one of the assistants looked at me and said, in a bothered tone, «Yes?». I told her what I was looking for so she gave me the cup and then directed me to the bathroom which I had to access by walking back out through the waiting room. When I walked out, there were 4 new people waiting to be seen. By this time it was 630pm. What were all these people doing there? For 1 doctor who makes you wait an hour and 20 min past your appt to even see her?! And not for nothing but it was quite uncomfortable having to walk past them with my pee!
Anyway, I gave it back to the assistant and then she told me to wait in the waiting room for the results. I waited another 20 minutes, it was about ten to 7 at this point. Finally she comes back out and tells me they have to send the urine to a lab for results, they can’t test in the office. Which, I think is bs because my old ob/​gyn always did the stick test while I waited (I’m very prone to these). Anyway, I was so aggrivated at that point, I left.
To sum it up. I had a 5pm appt as a new patient. I was brought in at 530. Sat in a room by myself until 6:20 when the doctor finally came in. She spent all of 5 minutes with me, asking NOTHING of my history. Then more of my time was wasted until I finally was able to leave at 7pm. 2 hours for an appt and I spent all of 5 minutes with the doctor.
Unattentive — Seemingly uncaring — Inconsiderate of time — Unprofessional — basically the WORST experience ever at a doctor.
Oh and I called 2 days ago for the 2^nd time since my appt asking for my results from the urinalysis because it had been 10 days and I hadn’t received ANY calls and I was told they’d call me back «tomorrow» because the doctor wasn’t in. That was 2 days ago and still no call back. Also, my «bladder inefection» symptoms have not changed even though I’ve been taking the antibiotic. When I explained this, I was essentially hung up on. DO NOT go here.

The worst staff and doctor in the state of New Jersey!!!

First and foremost, I don’t write reviews often as I usually am pretty easy going about things. I am new to the area but have been to this office for a couple visits. I chose it based on the reviews of DR. CHEATAM (good) and location. I did read reviews that stated how poor her staff is though. I thought that that would not bother me, but boy was I wrong.
This staff is by far the worst I have ever experienced!!! Most of this is geared toward the girls at the front desk, but they speak so rudely to patients (not to just me — I observed this in the waiting room while waiting 45 minutes past my appointment time). The front desk acts totally put off if you ask an insurance question and prescription questions.
In fact, I got a lecture from one girl about how it’s «not her problem» that I waited too long to get a refill (I was told by someone else answering the phone a few weeks prior that I needed to have an appointment to get this particular refill — well, I was going to run out before they could get me in). I gave them plenty notice and could do without the attitude. This was just an example among other things I did not appreciate.
Dr. Cheatam was quite nice and frankly, is the only reason I went back. But my patience is getting thin with her staff. I have no idea how she doesn’t see this type of behavior throughout the day but I plan on mentioning it to her next time I’m in office. I sure hope I don’t have to switch dr.‘s (just such a pain to do I think) but looks like I’m heading that way.