Dunkin’ Donuts

Again I am optimistic about stopping for breakfast and again they disappoint! Ordered a toasted bagel with cream cheese and when I opened the bag I had a MICROWAVED Bagel. Just what I want at 5:00AM! Think I will follow my co-​workers and head to Honey Dew

Ugh! They can’t get it right! With the exception of one older woman employee they consistently mess up my drink order! I know a college degree isn’t a requirement to work here but a simple IQ test wouldn’t be too much to ask. After several visits and with much disappointment I have to say that the incompetence of the staff is apparent. Don’t bother! Go elsewhere!

The service was usually OK when I used to come here in college, but I’m not sure what happened to the smiley girls I used to see when I was last here during the holidays.
Today at 2pm, it was Kate (brown hair) and some blonde high-​ponytail girl. Blonde-​haired girl took our order but didn’t bother to communicate it with Kate who was working the window? So we only get one drink out of our 3 orders…
The blonde haired girl was rude and incompetent. They rushed us out of there, but we had to come right back because one of the drinks wasn’t made right. No apologies anywhere during their mis-​communications. Kate also refused to fix my drink and insisted it was right when I asked about it. The whole situation just made the entire experience unpleasant. Embarrassing. What happened? :(
I’d recommend going to the other Dunkins in Rutland, off of Barre Paxton Rd! Or in Holden off of Main St. if you are headed that way.