Harvey L Shuster, DDS

I probably would not recommend this doctor to anyone. I got my wisdom teeth out by Dr. Schuster and it definitely was not the smoothest procedure. For one, everything was rushed as he would overbook appointments. I waited over an hour to get my stitches out the week after the procedure. And like others have mentioned, his staff are unprofessional and rude.

Took my husband’s elderly Aunt to see her dentist that is in the same building as Dr. Shuster. The Aunt’s regular dentist could not get her to bite down to take x-​rays, so he suggested that we see if we could get the x-​ray done across the hall, since Dr. Shuster has a panoramic x-​ray machine, which would make taking x-​rays easier. His office staff was nothing short of AMAZING, PATIENT & KIND! Dr. Shuster made some very good suggestions to help guide us thru a difficult situation due to the patient’s Alzheimer’s. We (Aunt, her Aide & myself) were treated with respect, compassion and dignity.

I had seen doctor for both my daughter for a tooth extraction and myself for a lump in my mouth. The first issue for my daughter was fine. Her experience was not terrific, …we believed she either may have had a bit too much novocaine or had a reaction to it. However the reaction was mild and she recovered without much incidence and his office called a day later to check on her recovery.
My experience was not as pleasant. I was sent to him years later from my dentist. He examined my mouth and determined he had to cut out an odd shaped section … which was excruciating from which to recover! Though I agree this was necessary as the biopsy confirmed.
However when I returned a few months later as directed, since he then wanted to «watch the area» every 3 months, he decided to cut another section out… nearly as large as the first. I had not arrived with any problems this time… though afterwards, he was looking through my file and saw I had a disease that might have falsely created what looked like another problem!
When you go to a doctor or dentist, especially with serious problems… and tell them your medical background… things like trust, intelligence, thoroughness are expected… Since we don’t know enough. we didn’t go to med./dent. school to ask all the questions along the way.

Professional, no long waits, made me feel comfy, never made me feel as if i were a bother. Forever and always SHUSTER…

I initially went in for a consultation appointment with Dr. Shuster because one of my wisdom teeth was bothering me. About an hour later, all four of my wisdom teeth had been removed — quick, clean, and painless. I would highly recommend Dr. Shuster. He is very personable and makes you feel very calm while him and his assistants are preparing you and the room for surgery. He even called me later that afternoon to make sure I was doing alright.

Dr. Shuster is AMAZING!!! I had a tooth that was causing me tremendous pain and he took care of it immediately. He knew right away what the problem was and how to fix it. He and his staff are exceptionally kind and knowledgable, and I feel extremely confident with his expertise. I highly recommend Dr. Shuster. His care for his patients is also clear by his follow-​up. As a previous reviewer mentioned, he is great about calling to see how his patient is doing after the procedure. 5 STARS for Dr. Shuster!

Dr. Shuster is awesome. Granted, I have only been to one other oral surgeon in my life, but I can honestly say that Dr. Shuster was above and beyond better. From making me feel comfortable by answering all my questions, to the follow up phone call after my visit, he just treated me as though he honestly cares about his patients well-​being, and I think he does. The staff was friendly enough and the office seemed really clean. Overall I would recommend him to anybody in need of a great oral surgeon with fantastic bed-​side manner. I know when I need to (hopefully not soon) I’ll be heading back!

Dr. Shuster as a DDS was OK. He was responsive to after hours emergencies, was positive and worked quickly.
His support staff and facilities on the other hand — detracted from my experience and his credibility. The assistants and receptionists are rude, insensitive and unprofessional. This did not make me feel confident during my visit. Dealing with billing issues is also proving to be a nightmare.
Here are 3 examples that have led me to my conclusion. During my visit, the assistant taking my x-​rays, who I must have spoken to 10 times, couldn’t get my procedure down. She kept asking, «What are you getting done? — Gas or no gas?» Ok — I thought — she’s just double checking. But still it was unnerving that she couldn’t bother to look at my chart or listen to what I said the first 10 times and know what she was doing before even taking an x-​ray.
Here’s another example: The gas mask was making it difficult to breathe and I was clearly uncomfortable. The assistant walked out of the room and talked loudly about her Christmas decorations, her boyfriend and ignored me. She shouted back once in the room — «You OK?» — as if I was interrupting their conversation. I said «No, I can’t breathe. I want to take this off.» She just glared and snipped, «You have to leave it on.» And then she left. Strike two.
Strike three: The same assistant then shoved a clip board under my face just about when the medicine started to kick in. It was a legal document. When I guess I didn’t hand it back in 10 seconds, she barked the date at me. To which I replied — «I know what day it is. I’m READING to know WHAT exactly it is I’m signing off on…»
The facilities looked old and dirty. In general the space seemed cluttered and messy.
Finally — when it came to resolving an issue with my bill — (a significant one) — the receptionist was short, mean and flat out rude. «I’m busy today» and practically hung up. You don’t need to be a medical professional to know that many patients are nervous. Little things can make the experience better. Shuster should consider getting a qualified, professional staff and upgrading the facilities.

Dr. harvey got the work done. had to pull out my wisdom tooth. But I would give all –ve points to the other support staffs in the clinic… the nurse who helped the doc durig the surgery. forgot that its my mouth and continued rattling the suction pipe inside, very roughly. Also the billing staff were pathetic as they were not able to process my insurance correctly. and it is still delayed after 3 months.
Getting appointmnet was easy and the doctor was knowledgeable.

Dr. Shuster is an incredible doctor. Not only is he extremely knowledgeable in his field, but he also is extremely patient and willing to spend the time to answer any and all questions that his patients might have. He removed all four of my wisdom teeth and it was painless. Dr. Shuster is extremely caring and even called me the night of the surgery to check and see how I was feeling. He is definitely a diamond in the rough. I highly recommend him for any and all oral surgery needs.