Alainn Tu Skincare and Waxing

I’ve been seeing Heather for over a year now for waxes and facials and she’s amazing. Her knowledge of skincare far surpasses any skincare professional I have seen before. I have very sensitive skin so I’m always apprehensive of skincare products with too many chemicals. I have been using 302, which uses more organic ingredients, for about a year and am happy with the changes I’m seeing. I must admit I have a lazy skincare regimen so I like how when the skin gets used to these products you taper off to using less and less to have amazing skin!

Still an amazing facial, as my two previous reviews of Alainn Tu indicated. What’s new is that Jennifer did brow shaping/​waxing for me… it was partially a recovery job after an unfortunate shaping incident at another salon.
She rocks at that, too! So, Alainn Tu for waxing and facials.

They do business a little different than what I’m used to. They offer many services by different people but there is no receptionist to answer phones. So you might have to play phone tag a little bit to get in. But once your a client, it gets easier because you can schedule right then or via email.
Without a receptionist, there is no one to greet you at the front door for your appt. You have to wait for someone to come unlock the door at the time of your appt. before you can walk in. There are some chairs and a tea/​coffee area while you wait to be called on back. Alainn Tu is inside Infinite Wellness building. I don’t quite understand how the two businesses work together but if you’d like to see pictures of their new location look up «Infinite Wellness».
The service was great! I felt very well taken care of. I don’t know of any other facial/​massage place that is so conscious of the chemicals in products they use. They also sell make-​up that doesn’t contain any harsh ingredients that are bad for you. I really appreciate that. They offer services that aren’t usually offered at other places so be sure to check their website and see if there’s something specific you need. In particular I appreciate their «Flash Treatment» for any blemishes you might have on your face or back. It’s not something you want to talk about necessarily with any friends or relatives, but if you need it, it’s good to know there’s a place you can come to that will help you take care of it. So you can look and feel you’re very best!

*EDIT*
Just got an email from them saying they moved! New address: 4755 J St! So glad to see they’re still around.
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Oh man. I drove past here today (¹²⁄₂₉) and saw two giant FOR RENT signs in their windows. I’m so sad!

I’ve been going here for more than a year for facials. I have cystic acne that wasn’t going away. After seeing Heather and Jennifer I switched to gentler products and began taking supplements. I’m happy to say my face looks better than it has in years.
Love the products they use.

I love this place, espeically the manicurist Kim. My boyfriend at the time and myself went to her for pedis and she was friendly, accomodating and quick, along with friendly and nice. While there we had a lovely conversation with another client who was working with the other manicurist who was also very friendly.
We were offered tea and water and truly got the spa experienced, we were the last customers of the night for Kimberly and she treated us like we were the first a gesture that is rare and was much appreciated after such a long day.
I have seen the other reviews complaining about this young lady; but the service I recieved was professional, clean and done with a smile. This young lady is greatly appreciated.
Since breaking up, my ex (who is diabetic and has to have frequent pedis) and I still frequent Kim for our manis and pedis seperately and both still rant about her friendly service and professional manner.
Thanks!

I’m a little delayed to do a review because I had a hard time between deciding 3 or 4 stars… and here’s why.
What I really liked: the information provided when getting my facial (302 Signature Treatment-​Regeneration Facial). The consult I received was informative, but it didn’t sound like a sales pitch — just good info on how to care for my skin. So much so that I went shopping for the products advised to use, bought these, and have really loved it.
I love getting extractions, but the esthetician got a little carried away. Now I have super sensitive skin and never had to mention it as I have had many facials with extractions, but she tried to extract some that probably were not ready to be extracted. Therefore, a few hours after leaving I had scarring on my face.
I made this known to her and she allowed me to return the very next day to take care of my skin. I really didn’t want to return, but I had a weekend event to go to, so I did. I got a treatment and then was given products FOR FREE to help the scarring go away — what a mess.
Needless to say the customer service was fabulous, but the thought that I could have repeat issues… I hesitate to return.

I love this place! I scoured Unilocal for the best nail, pedicure and ingrown toenail place after suffering with ingrown toenail annoyances for the last year, and this was the place that shined through all the others. I called right after their first online «deal» even though I didn’t know it, and they were busy. Even so, they worked out a time for me to come in that was reasonable. Ever since them I’ve been back as often as they are available and as I can afford. Kim & Jen are the two nicest ladies ever. They both take their time to really pamper their clients and do a good job. They always try to accommodate my schedule and know my preferences from the moment I stated what I needed, without scorn or criticism.
I love this place… I’ve recommended it to all my friends and haven’t heard any complaints!

When you take your pants off and put on paper panties so that you can let a lady spread hot wax on your underparts and then rip it off, you need to be choosy. So even though I still don’t totally know how to pronounce the name of this place, I’m a huge fan. Here’s why:
1. Three Irish sisters own and operate it. And they are rad.
2. They use all natural products and work at being a green company that is proud to be a Sacramento/​Midtown biz.
3. The waxing is fast and the facials are thoughtful.
4. They are on g-​mail, so I can instant message them at work to get an emergency bikini wax and my coworkers don’t need to know.
5. Random massage and hair appointments here have been amazing as well.
I recently started making my appointments here regularly (not emergency) and I’m thoroughly happy. Stop in and tell Heather I said hello!

I’m sorry but the girl who did my nails did an absolutely horrible job, which is why this place received such a low rating. I can’t recall her name (Kim, maybe?), but she told me she’d only been doing this for a few years, and after the job she did on my manicure/​pedicure, I believe it. I couldn’t even enjoy the services I was receiving, because I kept having to use my hawk eye and tell her what to fix. For instance, she didn’t make a straight line on a few of my nails when she made the french tip, and I had to bring it to her attention and have her correct it. Really? What is that?
Also, she put this pretty red gloss (looks like a healthy, faint light pinkish/​red when it’s applied) on my fingernails but I noticed the one she put on my toenails weren’t the same shade (it looked like she didn’t apply enough coats.) When I told her, she didn’t even offer to fix it. I admit that she fixed the other nails that I told her to fix due to the crooked line she drew, but why not fix anything I’m not happy with?
And, it didn’t help that she was on her phone, texting, right when I walked in. The funny thing is, she even complained to me that another Unilocaler wrote that about her in a review. HELLO, who wouldn’t think that’s unprofessional?
She ended up spending 2 – 2 ½ hours on nails; in the end, I tipped her $ 10 not because she did a good job, but because I could tell she had tried to do a good job, appreciated the one thing she did offer to fix, and just felt bad for her. I know this was just a LivingSocial voucher but seriously, it’s not fair they give someone so inexperienced the responsibility to take care of people who purchased those vouchers. I was hoping to have a wonderful experience, because I read the reviews on here where everyone had raved about Jen, but nope. I’m never that lucky.
I wouldn’t come back to this girl to get my nails re-​done, especially since my nails chipped within a matter of days. If I get a manicure/​pedicure, I at least expect it to last a week. Guess the search for the perfect nail salon will continue …

5 stars for an amazing facial!
I’m the girl who can barely justify the half price deal I purchased on LivingSocial for my facial, let alone the actual price of the work. But after seeing Heather I can’t justify NOT paying the price to continue services here – I feel like the end of my life-​long battle with my skin is finally being won!
Heather was knowledgeable and friendly. She let me know what was going on with my skin and what I needed to do to fix the issue. She even helped me out with some recommendations of products I can afford. A month after seeing her and switching to the earth-​friendly, cost-​effective, and completely do-​able regimen she recommended people are seriously asking me what I’m doing differently.
THIS HAS NEVER HAPPENED TO ME BEFORE!!! My skin has always been a crazy wreck, and now I’m being told I glow!
I am going to find a way to afford this!!!

I never thought I’d utter the phrase, «My spa,» or «my facailist.» Yet here we are…
I am not the kind of person who frequents salons, spas, or cosmetics stores. I get annoyed if my nails are long enough to click on the keyboard, and my beauty shop is the Target clearence endcap. The thought of setting foot into a nice salon or spa makes my stomach turn, mostly because I know they can tell I don’t belong there! But a combination of a Living Social deal, mixed with my skin deciding I was 14 again, led me to try this place.
This place is casual, small, and cozy. Jennifer is great. The room for the facials is so nice… a bed, music, dim lights, it’s actually relaxing, even for someone like me! Jennifer does a great job and really gets to know your skin and asks a lot of questions. She can suggest things to try (vitamins and what not), and tells you what products to avoid (which includes Target brand. Damn it). What I like is that, even when I told her that would buy ANY products that would work for me, she would not sell me any. She wanted to make sure I liked them first before I bought them, and sent me home with a product that lasted for 9 months! Every time I go back she assesses how the prducts are working, and suggests changes to the routine, as well as adding new samples that might be a benefit. Now my skincare routine is simpler than ever, and I spend the same or LESS than I ever did with the cheap crap! And it works!
She uses all the natural/organic/“green” kinda stuff, so some people might like that. I couldn’t care less if my stuff was made in a lab or a plant, as long as it works! Jennifer has a satisfied tom-​boy facial customer!

This review is based solely on visiting the best aesthetician: Jennifer.
Jennifer will treat you like a VIP. I started going to her for Brazilian waxes a few years ago. She did an awesome job and uses a technique that is fast and as painless as possible!
I then went to Jennifer with a bad acne problem. She helped me get clear skin again and feel confident leaving the house with just a little mascara! YAY! She not only treated me with facials but gave me great advice on how to systemically treat the problem, finding the right makeup products to use, and even giving me free samples to try before I actually buy the product. Jennifer and her sister spend a lot of time researching products and their ingredients in order to make sure they only provide quality products to their clients. Impressed to say the least.
I’ve always love the service and attention I get when visiting over there. She spends extra time making sure you get the VIP treatment and always has great advice on how to monitor any skin problems you are having.
This woman and this spa is a gem. Keep your eye out for groupons and livingsocial deals to give them a try!

Absolutely amazing!!! I purchased the mani/​pedi deal from Living Social last month and made an appointment for August. Definitely worth the wait! Jen did my mani/​pedi, she is wonderful and I loved chatting with her. I went for the shellac manicure, which that in itself for only an additional $ 10 is a steal compared to what other salons charge. My nails look amazing and it last 2 weeks! Jen is so precise and thorough with her work. I often get mani/pedi’s and walk out feeling like I didn’t get my money’s worth, not with Jen. From making sure my nails were shaped the way I liked, to scrubbing my feet thoroughly to the massage to advice on polish color… Wow, best mani/​pedi ever!

I bought a LivingSocial deal for this place and immediately made an appointment. A lot of people must have purchased vouchers because my appointment ended up being two weeks out from when I purchased it.
I was greeted when I arrived which is really important to me, so I appreciated that since they didn’t seem to have a receptionist. I’m used to my name being messed up so I can’t fault my technician for getting it wrong.
The place was clean and designed nicely, although smaller than I had imagined. It was also freakishly quiet. I thought that there would be some music or something in the background since the place was practically empty aside from employees.
The lady that did my nails was very nice, but I could tell that she must be new in the industry based off of the way she did my nails (a little slow, and pulled my cuticle off with nippers once the corner had been raised — no pain, thank god) and over-​disclosing about her personal life.
I’ll say that I am pleased with my mani/​pedi because she did do a decent job but I cannot say I will return. There’s nail shops on every corner and this place was lackluster to me.

I went here because I bought a Living Social voucher for my mom and myself. 15 bucks for 1 voucher for a pedicure, one heck of a deal right?
It took us a few minutes to find the salon since it was at the corner with about 4 – 5 parking spaces. When we arrived inside, the salon looked like a really small and tidy place. To the right was the cash register, to the left there were a few chairs, and straight ahead there it was, where we were going to have our pedicure done. Now this isn’t like other places I’ve been to with the massaging chairs and bubbles for your feet. Well not like it’s a bad thing.
We were greeted by one of the girls. The manicurist was still finishing up with another client so we waited for about 10 minutes. After she finished up, she greeted us and introduced herself to us as Jen and got us settled. Jen is super nice and friendly. The staff were awesome. They offered us drinks and teas. I didn’t take anything, but my mom took a cup of tea and she was given a variety of tea packages to choose from. The salon looks really clean. Even with it being clean, while Jen was doing my mom’s pedicure, the girls still steamed the floors anyway which made it look even more clean. Jen did take her time to do my mom’s pedicure and did not rush to finish it so she could come do mine. Well of course since she was the only one who does nails, she did my mom’s first and then mine. Jen is very gentle. I have sensitive skin and she was not harsh at all. She didn’t cause me to complain either. I’ve been to many different places to get my nails done and the manicurist is usually rough and in a hurry, but nope, not Jen. My mom and I got french tips which was like $ 5 more for each of us. Jen did a great job with massaging my calves and my pedicure. The french tips lasted pretty long.
I had a wonderful time here. Jen is just awesome and gentle (that means a lot to me). My mom even complimented to me saying she thinks Jen is great and I hardly hear my mom say good things about other people when it comes to service. We did tip generously because she did an awesome job and didn’t rush to get us out. I only wished that I bought the facial too, but I’ll save that for another time. If you ever need to get your nails done, Jen is the person you should go to.

The only thing that bothers me is WHY DIDN’T I COME HERE SOONER?! This place is seriously beyond amazing. As in, take what you think amazing would be, and multiply that by like 100. Okay, I don’t want to hype this place up TOO much, but it really deserves its 5-​star rating.
I was introduced to this place from a LivingSocial deal I got. I bought this deal way back in September, but didn’t use it until recently, and boy was I kicking myself for not using it sooner! Anyway, I made an appointment with Heather and came in a week later.
They have you slip into this cloth thing like how you would put on a bath towel, which makes the experience all the more comfortable when you’re lying on the bed for your facial. Let the magic begin… :). The music, lighting, and just overall atmosphere alone is enough to put the biggest insomniac to sleep. So relaxing and peaceful, I tell you.
The facial itself was a wonderful experience. Heather is very knowledgeable and talks you through your facial and about any concerns you have about your skin. Definitely got some great tips! At the end, she wrote me down a list of all the suggestions she gave me so I wouldn’t forget. So sweet! I was really afraid that since I had a coupon deal, I was going to get a lesser thorough treatment, but she definitely makes you feel like she genuinely cares for her customers.
So seriously, what are you still doing here reading this review? Go book your appointment now, you won’t regret it!

This salon is absolutely amazing!!! Heather has completely transformed my skin!!! She is efficient, consistent and honest with an alternative to the regular skin routine and harsh medicines.
I have traveled the country looking for a fabulous facial and I have now finally found it!!!
My skin has NEVER looked better!!!
Thank you Heather!!! :)

FABULOUS!
Got a Groupon and went to see Jen. She is amazing! So knowledgeable on everything, we talked about food, women’s health problems and stress and how they all impact our skin health. More importantly she is well versed in the chemicals and toxins in most drug store skincare lines, and gave me a long list of preferred skincare products that are organic, affordable and can be found at Whole Foods or right there in their lobby. Best conversation I have ever had during a facial.
The room smells excellent, very calming, and the bed is the most comfortable thing I have ever laid in. I would have considered asking for a massage or something to be added onto my session just so I wouldn’t have to leave the bed, but Jen is usually booked up two weeks out so I knew I couldn’t. Damn!
Go here, its worth the money. My face is glowing days after, and their skincare recommendations are already softening my skin, I can feel it.
PS: get the 302 lip balms before you leave… lips lookin good!

I got my first pedicure at Alainn Tu on Friday. I am a fan of this place. The décor is very relaxing; I kept asking Jen where they got the pillows. Everything just looks very Zen and peaceful.
The place is not bustling or high energy either. Just relaxing. I got the basic pedicure which came with a foot and calf massage… it was very nice. I felt Jen took her time on it, which I liked. She also made some nice conversation with me — I can be kind of chatty sometimes. They also have all the good and trashy mags to read.
Overall I felt the price was very reasonable, seeing as how I price checked a few other places before hand and they were all more expensive.
I would definately return to treat myself with a pedicure again, and probably some other services as well.

I was up in Sac-​town visiting my little sister for her birthday and decided to treat the both of us to a facial and read all the good things about this place on Unilocal so we decided to check them out. It’s such a cute little place! They took us in at last minute on a Saturday, which is always a plus in my book. The moment you walk in there is an aura of peaceful zen. The facial felt so relaxing — I dang near fell asleep! It was perfect! The steam, neck and shoulder massage, and of course getting your face pampered felt wonderful. I felt like I got my money’s worth!
Me and little sissy got a really good deal on our facials because we told them we heard about them through Unilocal.The next time I’m in town, I would hit them up again!