CVS Pharmacy

My favorite CVS location.
The customer service is excellent and the place is nice and clean.
As a bonus, after I shop here I just walk across the street to TJs and avoid the madness that is the TJ parking lot (especially during the weekends… it’s cray cray). If you do this, use the crosslight to be safe!

The pharmacy at night sucks! So if you come at night be prepared to be ignored and having to wait. The Asian pharmacist at night, the blonde lady, and the new dude– new dude if he WAS new I guess is understandable but there was no direction or guidance being given and A LOT of ignoring. Probably the worst experience I’ve had here.
The ONLY reason they got an extra star is because the day staff is absolutely wonderful– Hellen and her group are awesome. So five stars if you go during the day! 1 star for the night crew.

*This is for the retail part of the store only, not for the pharmacy*
I’m one of those couponers who come in weekly for some deals. The morning Sunday staff are incredibly nice and helpful. With every visit, there is always a friendly «hello» or «good morning.» The store is always clean and in order. Their stores are adequately stocked and if there isn’t any of what you’re looking for left in stock, they are kind enough to write up a raincheck if you ask.
I love the fact that you can save a lot with their eBucks and the coupons that you get when you scan at their kiosk. This is one of the friendliest stores I have been to

Pharmacy staff was completely useless. Don’t expect much assistance. Front staff was great which is why there are three stars.

I don’t shop here regularly. But it is close to my job so I stop by for caffeine or snacks every once in a while and the customer service is always great, employees are extremely helpful and friendly. They always greet me. the selection of items even just for a drug store is awesome. I’ve had a few prescriptions filled here as well and the pharmacy is decent never really had any issues.

The store and the people who work at the STORE, are great and very customer friendly, always say hello and are happy to help. Pharmacy staff is completely the opposite. There are never friendly, seemed annoyed to have customers, give the impression that you’re just creating more work for them. Maybe they’re over worked but it certainly make it be known. Just tonight we order a prescription at 6:30pm and were told it would be a couple of hours but certainly before they closed. We waited, never received a notice, so at 8:45pm we called to find out the status. No answer… they close at 9pm. With no other choice we drove there, waited in line, finally was told that for some reason it was not ready. The person at the register asked the person behind «hey, do you want to do this? For some reason, it’s not ready». The lady’s response: «Nope». With that o was told to come back tomorrow, open at 9am but not likely to be ready until 10am.
I have dry cleaners with better service and try are handling dirty close. This pharmacy is supposed to be responsible for people’s health… Health and care are clearly not their priority.

Frustrated with the pharmacy! We dropped off a prescription — that they confirmed they had in stock — around 6:15pm — they said it should be ready by 8:30pm and they would text me. We never heard anything and so my husband went by a bit before 9pm when they close to check. With him standing right there the pharmacist said «nope — don’t want to fill it right now — come back tomorrow — we open at 9am and it won’t be ready until 10am.» Really frustrating that my husband drove in to get it and they just left him standing there — our daughter needed the antibiotics for an infection! Will not be coming here again!

I was finally able to speak to a Pharmacy Area Supervisor from their District Office on the evening of 10÷8÷2015. After explaining in detail she was empathetic and understands why I will no longer be back and said I had her word in addressing these issues.
Sadly, I just spoke to Rite Aide representative who reviewed all of my medication that CVS transferred to them; MULTIPLE meds that I have not refilled in MONTHS (because I no longer take them) were sent over to Rite Aide while a medication I refill EVERY SINGLE MONTH AND NEED was NEVER transferred!
AGAIN, no attention to detail at all even AFTER a visit was made to this Pharmacy by their District Office. So yet, again, I am having to reach out to their District Office with another issue in getting my medication transferred.

this is for the pharmacy only. the employees for the store part are very nice and helpful.
The most incompetent pharmacy I have ever encountered. I was trying to transfer a prescription from a different pharmacy (I moved from PA) for DAYS and it was not getting done. I first tried online and received a confirmation that it went through but didn’t get a call that the prescription was filled. I called CVS and they said they did not receive the order and they didn’t even have me on file. So I gave them my information and they said to call back the next day to make sure it was done as it was late in the day and the other pharmacy I was transferring from might be closed. So I called the next day and the person I spoke to had no idea what I was talking about as I was not entered in the system. There was no message about a prescription that needed to be transferred. They said they would give the information to the pharmacist and fill my Rx right away. Again, I did not receive a call to pick up my Rx. I called AGAIN THE NEXT DAY AND ONCE AGAIN THEY HAD NO IDEA WHAT I WAS TALKING ABOUT AS I WAS NOT ENTERED IN THE SYSTEM AND NO MESSAGE WAS GIVEN TO THE PHARMACIST. They said they would take care of it right away that same day and give me a call ASAP when it was done. This was at 9am in the morning. I waited for 6 hours and called back at 3pm. This time they had remembered who I was, but said the pharmacist was very busy and had not had a chance to call to transfer the Rx. I asked to speak directly to the pharmacist because it is ridiculous for a Rx transfer to take this much time (I have had to transfer Rxs in the past and they were always done immediately/​same day). I was on hold for about 10 minutes and then finally hung up.
I switched to Safeway where I spoke directly with a pharmacist (without even needing to ask) and they took care it right away.
When I called CVS back to tell them to cancel the Rx transfer, once again they had no idea as I was who I was not in the system and there was no record of me needing a transfer. HAHAHAHHAHAHAHAH
Fool me once, shame on you. Fool me FOUR TIMES, shame on me.

I don’t know how they manage to do it but every time I come here, it is a worse experience than the time before. The last time I picked up a prescription, it took 5 ½ hours to fill. I can see an hour. I could’ve even handled two hours with a smile. But a pill that was called in a 3pm on a Friday was not ready until 8:30. What if they had to ask the doc a question? I would’ve been SOL until Monday morning. One time, they stopped filling an anti-​rejection drug, as in one that I literally need to live, for over 3 months. You can select the drugs you need refilled and even order the refills on the CVS app. But don’t expect anything you order on the app to be sent to the store, however. Their customer service center told me the two systems don’t link up (wtf?!).
Recently, they randomly refilled an Rx I hadn’t filled/​needed in over 6 months. And they’ve lost my medication more than a half dozen times. Imagine going to the pharmacy to pick up medicine you need to take so that you don’t reject your transplanted organ and they tell you to come back the next day because they can’t find the drug they literally just called to tell you was ready. Unfortunately for me, my insurance won’t pay for my expensive medicines unless I get them from a CVS or Walgreens.
In addition to the sheer incompetence of the pharmacy staff, the store itself always looks like it’s just been looted — not robbed, looted. The shelves are always half empty with product strewn everywhere.
The only good thing about this store is that you can use their lot to park and walk to the TJ’s across the street.
I now go to a different CVS — one that is significantly further away from my house — but it is infinitely better than this dump.

I work nearby so this CVS is a frequent stop on my way home. I have never had a bad experience here. CVS isn’t somewhere I’d normally write a Unilocal review but the cashiers at this location are amazing. They are always, helpful, personable and efficient. I just wanted to say thank you for the great customer service!

My new favorite Sacramento drugstore, especially when it comes to their pharmacy. After years of disastrous service at the Walgreens off Broadway and the Rite-​Aid up the street, I finally made the switch to CVS because I moved close by. Boy am I glad I did.
The pharmacists never have a bad attitude. There is rarely a line, and if there is it moves quickly. There is always prompt service at their drive-​up window. Best of all, if there is any complication with your medicine they will call you and follow through in making sure the order is completed. I won’t begin to recall the nightmares I had trying to get basic prescriptions filled at Walgreens.
The rest of the store isn’t shabby either. As drugstores go, it’s clean and well-​stocked. The employees are generally friendly. The customers seem to reflect the store’s image by also being clean and respectful. CVS proves a very simple concept: Set an example by taking pride in your store and service and the customers will reflect that.

Rude bad service. What I really felt was unprofessional about the conduct of the young woman, was that she said, quite loudly, the name of the pills that I am taking; so thanks a lot CVS, everyone in the pharmacy today knows exactly what I am taking.

I don’t know why I didn’t switch from Rite Aid and Walgreens sooner, this CVS is so nice in location where I’m greeted by friendly joggers vs the usual crackheads and bums with the other competitors and the employees here are awesome. The pharamacy is a serious upgrade in treatment because they definately work with a sense of urgency in refilling your medication and are always greeted with great proffessionalism. Great place for your RX needs!

Nice selection of medicines. It’s a relatively smooth and quiet place to shop for your chemical needs.

For me, this place has easy-​peasy-​lemon squeasy goodness and I cannot deny that I am besotted by this CVS, especially in comparison to Walgreens or Rite Aide.
Walking in, I am always greeted by an associate, whether on the floor or at the register. The staff is always friendly, the young man with short dark hair and the young lady with longish blond hair are my favorite, even when I am in a sour mood and not in the mind to chat (I have gone over in such a mood when I had the worst tooth pain in personal history, looking for relief and they looked kindly on as I asked for help in locating the items I was looking for. I am sure they get this a lot.)The store is kept tidy and new or sale products are all on the end caps of the aisles, which making finding a good deal extremely easy. They usually have a deal if you buy the store brand version of the product you are looking for, sometimes buy 2 get on free or BOGO 50% off or something of the like. My favorite part of the store is the makeup and nail aisle, sometimes they have nail sets for under 2 bucks so I stock up on them then, or the make up which can be discounted up to 75% off, score!
The pharmacy line is never too long and they have seats for you if you wanted to wait. I always do the blood pressure check when I pass by it. Also, this CVS has a new Lottery Ticket machine in the front that fiercely sucks the money right out of your hand, I always get worried of it ripping the bill but it never does. I’ve never won anything from the lotto but it is my weekly indulgence to play a ticket or two and this machine is my favorite one in Sacramento.
They have everything I could ask for and more, from cereal to alcohol, perfume to holiday decorations, from toothpaste to whiteboard markers. Definatly do not hesitate to go in here.

Came here in a rush before class and I love that it wasn’t crowded (probably because I was there early morning). The store was nice and clean and I was assisted by Michelle. She was kind, helpful, and also really happy. Happiness is contagious. She definitely made my day :)

I come to this CVS often and this location has the best staff! They are so friendly. They always greet you as you walk in the door. I came in the other day looking for patio furniture and the older Asian gentleman asked right as I walked in if I needed help finding anything. He even followed me and directed me to the aisle as I told him what I was looking for. Most stores you go to. they just tell you what aisle the product is in and that’s it. He even helped me fold and unfold patio chairs so I could test them out. Being such the indecisive person that I am, I was asking him which one he thought was cuter (lol), I probably took up 10 minutes of his time but he was a good sport. This location is very clean, organized, and shelves are always stocked.

Not the hugest CVS I’ve seen, but it’s got everything I need and lots of great stuff I want! Special thanks to JD, the most enthusiastic, service-​oriented individual I’ve seen in a long time.

Sex, drugs, and rock and roll baby. OK, just drugs but hey they have enough to stick with my motto, «Take two, they’re small.» Oh yah!
Perfect neighborhood stop for everything you need to treat colds to broken hearts (yes, magazines, chocolate, kleenex and journals). And when you are done with that, nail polish, lip gloss and self-​tanner for you to glam up and go!