Golden States Auto Glass

This was the worst service I have ever received in my life. They dropped something into my heater fan and scratched up my interior. DO NOT USE THESE GUY!

These guys replaced my windshield. Looks great with the exception of the crack they put in my dash getting the old window out. They refuse to even answer or return my calls. They guys are dishonest crooks. I guess small claims court it is fellas.

I never got a receipt from their technician and management plus they wanted to do a credit card transaction over the phone, which i do not agree due to our recent identity theft. Would not recommed anyone to do business at this place. Poor customer service!

Do NOT work with this company.
I had a similar experience to the last two reviewers.
Last week someone broke my driver side car window, I contacted Golden State. They flaked on my appointments 3 days in a row to repair my window, then stopped answering my calls all together. This was specifically after I pleaded with them that I needed my car window fixed before the weekend, when I would be traveling over 200 miles. Needless to say, I was freezing during the night drive.
I did some research and found out the owner of Sacramento Golden State Auto Glass is contracting out in other parts of California. I actually called a number in Santa Cruz — (831) 706‑2125 which is who I dealt with.

They’re such a joke! I’m dealing with the same thing a rock chipped my window and my other car the molding is lifting. They sell you a life time guarantee windshield and give you the run around saying they’ll fix it but never send anyone. Michael wants me to remind him every day no fk that any business man can carry a planner and mark their own calendar and remind themselves! I’m not your secretary… 6 calls 3 times he said a service tech would be there not once did they ever show. He’s a joke and so is this shitty company! Be a man and stand behind your warranty and your word. Honesty in business gets you far but to not even show when you say you will is BS and not a business I care to do work with. Do yourself a favor don’t choose this company they suck!!!

After a rock hit our windshield, my husband called Golden State Auto Glass to repair it. Unfortunately they did not fix it correctly and we ended up with a wind-​noise everytime we drove the car. (As if the new windshield wasn’t sealed properly.) We called them to come out for round two and though they originally promised to repair it again for free, we couldn’t actually get anyone out to our house to do so. They scheduled several appointments but didn’t show up for them.
They also gave contradictory information to my husband and I over the phone (leading us to believe that the staff was either lying to us or just plain incompetent.) They confirmed our phone numbers in order to supposedly call us back but then avoided answering the phone everytime we called (caller id, perhaps?) We never ended up getting them to fix their mistake and had to pay another (cheaper) company to do it.
We were so disappointed with this company! After our experience, I looked them up with the Better Business Bureau only to find that they have an F rating for poor quality work and not being responsive to clients’ complaints. I wish I’d researched them ahead of time!