Smart & Final

This place is nice n clean but the cash out is a joke line is super long but only two register open? Come on are u kidding waiting in line take longer then me shopping in here

Im a keep it real with my review. I been to this smart and final a few times since it opened last year. I’m always impressed on how nice and clean they keep considering i used to go to the one on stockton blvd, and that one is a crap hole.
Like i said this one is pretty new its well kept, the only thing that does suck is the customer service. They are pretty rude and now they are charging for plastic bags. This new law really sucks. Any whoo the store is always stocked nicely i’ve never been disappointed with their produce. They sell Huge foster farms 3lbs roasted chicken, may i add they are delicious, i imagine their probably pumped with growth hormones and what not but whats the difference organic, smorgamic, tomato tomatoe. It taste the same to me. The parking lot was pretty packed, it was hard finding a shopping kart, the workers we slacking in doing a kart roundup. I honestly dont mind coming here tho plus they had mangos for 68 cents or something like that so i stocked up I LOVE MANGOS! GIVE ME! GIVE ME! GIVE ME! (cookie monster voice)
I will come back if ur ever near by stop by and look around see what kind of deal u can find.

Everytime I come into this location I am sadly disappointed the store is alway clean and looks nice. But the employees specially the ones at check out have the worst customer service. I went not this location last night my checker didn’t even say hi or ask me if I found everything okay he them as he was scanning my food was tossing it to the end of the counter then when he bag my food he smushed two loafs of my bread which I didn’t notice until I got home he didn’t even put my bags in my cart or tell me to have a nice night he just handed me my receipt and start with the next person. I am not asking for a lot just for someone to be a bit more personable. I would have ask to speak to a manager but I was pretty sure he was the manager I am just not gonna shop here anymore I’d rather shop at bel air where there employee actually interact and don’t look like they hate there jobs

I like to go to this srore. i can get everything there. helps me from going back to the other smart and final in Stockton blvd where ppl usually bother me. Store is clean and service is pretty good. Just wish they opened up more lines sometimes.

The store is fresh, spotless, and every item was accessible. The restrooms are very clean and there were a lot of really good deals. There customer service is awful. The cashier Victoria works quickly but is messy. She was discourteous, and ignored my questions. She scanned an extra item and felt offended when I wanted to fix the problem and get my money back. She was disrespectful by tossing the money on the table even though I had reached out my hand.
I’ve experienced better. I called Jimmie Hunter the store manager and he never answered. I am extremely disappointed.

watching their cashiers work is like watching paint dry. literally takes 15 min of waiting everytime. food prices are ok

Good prices, but this store never has express lane open. Always a 30 minute wait even if you have a couple items. They need better management or self check out, get with it.

I literally just watch a distracted cashier scanned an item twice. She set the bag on the scale and starting yapping away, and as soon as she turned back to pick up the bag it scanned twice. I’m not sure if the customer bought 2 but for that size bag I’m pretty sure it’s one.
I was next in line and all I had was a rotisserie chicken. She turned her head away for a bit, scanned my chicken and while trying to put it in the bag it fell upside down. She didn’t even ask if I wanted another one, I had to ask to if I could get another one.
I stood there watching her gossip while checking out a customer.
I give one star for cleanness, another for their delicious rotisserie chicken. The employees are a hit or miss. The bad would be the limited cashiers and the one cashier that was busy gossiping.

The store is clean and the employees are always friendly. They have THE BEST rotisserie chicken of all of the grocery chains and the price can’t be beat. My biggest complaint is that so far 7 out of 10 times I have gone to the store they have sold out of chicken. Sometimes I only hit that store for the chicken and there is NO chicken.
The second thing that turns me off about the store is the lack of checkers. I always end up waiting in long lines because they only have 2 or 3 check stands open and almost never have the 10 items or less register open.
There is a lack of «fancy cheese». I get that this is a discount store but come on, maybe some brie?
Some of the prices are excellent but most are comparable to other stores in the area.
Bring in more checkers and more chicken and I’ll be golden.

All of the above comment‘s are true. The checkout is painful.
I have heard mgrs. talking about «labor» and the need to keep its costs down when the customers are 6 or 8 deep at the half open registers.
last trip couldn’t find a cart in front of the store but there were sixty or so haphazardly bunched around the corral in the parking lot.
A couple of loss leader hot prices at the front of the store are not enough to bring me back for what now feels like mildly insulting torture.

I was very surprised to see a smart n final here not too far from where i live. I came in to get some mason jar for my chili oil the staff was very friendly and the store was very clean and big with lots of everything from produce to party supplies. I came in on a foggy night too n i almost missed the place. Our cashier was very friendly she was talking to her customers and making us feel welcome and not rushed. She did a great job.

We’ve gone to Smart and Final about 4 times since it’s opened. It was nice to have a cheap grocery store closer than Food Maxx. I really liked their bulk candy/​nut/​grain section. The first few visits were great (although there were of course grand opening crowds).
There isn’t a lot of variety when it comes to their produce and some of their other products. I wouldn’t say there’s a big price difference either compared to other grocery stores (maybe even more expensive!).
I think tonight was the last time we will visit unless Food Maxx doesn’t have something. More than one produce was bad and I was unable to get what I needed (the sugar snap peas, bell peppers, spinach, even the mixed greens in the bags!). The tortillas were also about to expire or already did. I see employees walking around and they are friendly, but I don’t see them checking their stock to see if everything is fresh.
The cashier we had tonight was slow, but she was still learning the produce codes to punch in. However, pieces of kale fell on the floor while she was ringing it up. She picked it up off the floor and it put it back in our bag with the fresh kale! GROSS! How is that sanitary in any way? I really didn’t need those pieces back.
We’ll have to drive down Florin for Food Maxx instead for our groceries. I’m so disappointed.

I’ve always been a fan of Smart & Final, but hated that I would have to travel to Broadway or over to East Stockton… so right off the back, I’m happy that there is now a location close to me. The big plus for this new location is that you can now get small portion items right along with the restaurant size portions they’ve always been known for.
The store is nice and big, and it’s also very clean and well organized. I’m sure this new location will do well and be around for years to come servicing the surrounding area.

The store itself is clean, brightly lit and well laid out.
The sale prices are fantastic, but many regular prices aren’t. They do have a large candy selection and many bulk items, but this will not be our regular grocery store.
Just a few days after their Grand Opening and many sale items were out of stock.
They do not carry any meat-​alternative products. Not that they don’t have a good selection, that they have ZERO. Not even a single Boca or Garden Burger item.
Floor employees were clueless about where products were or if they were even carried — or even how to speak English.
When we went to check-​out, there were 3 lanes with lights on and lines. As we walked up, 2 of those lanes turned their lights off and said they were closed. It was 9:15PM and there was now a line of 8 people with full carts in one line and others walking up. As we stood there and stood there and stood there, as the slowest cashier (Davonnique) slowly checked customers out, one loud customer, far back in line, went to one of the closed lanes (Lane #1), asked if she was actually closed and she then started checking them out, as well as other employees, and skipping most other customers. WTF?! We’d been waiting in line for well over 10 minutes, were still 3^rd back and the «closed» cashier started taking people from the back of the line.
When it was finally our turn, the cashier asked if we found everything OK. When I said they had zero meat-​alternative products, she said, «Well, I don’t know what kind we have or even where it is.» Um, that should be easy. NONE. You have none.
Then she asked if we wanted certain sale items rang up separately (with a still long line of frustrated people behind us) so we would earn a «free movie ticket» for each receipt. We finally agreed to separate out 4 items so we’d get a second «free movie ticket» (as we haven’t been to a movie theatre in almost 2 years). When we got home, we noticed that the free ticket offer is ONLY for «Up to $ 10 off to see Night at the Museum: Secret of the Tomb.» Um, no thanks. We don’t want to see that. Had the cashier mentioned that, we would not have bothered to separate the other items, and I’m sure many others wouldn’t have as well.
Such a disappointment.

This store is located on the south/​east corner of Freeport and Florin in back of CVS.
This store is really nice inside compared to the others in town. I shopped the sale today. I noticed that a lot of the items I normally buy were quite a bit more expensive than other stores I shop at (Walmart, Winco, Safeway. The sales are VERY good values, yet if you shop your entire «list» there you really won’t save.
The employees were not friendly at all. There was also two chain smoking employees complaining – outside by the right front of the building – about not having breaks or lunches all day; it was 4:15pm.
I’ll go back for the sales, but not for the regular merchandise or the customer service! :-/

Larger quantities and excellent varieties of food. The store was really nice and clean. Customer service was decent but not great. However it is a new store and the employees seemed very focused on stocking the shelves and doing their jobs right. The store had a great produce section and meat section! I’m not a bulk shopper so I can’t say how their prices compare.
Overall I prefer grocery outlet for my daily shopping, but I will return to smart and final over Bel Air to buy things that will be consistently carried. This is also the place to go if your having a party or potluck. !!

Brand spanking new grocery store actually geared for businesses but the average person is welcomed here.
I saw huge sizes of spices so that’s why I thought of that.
My HB is the produce man and kept saying their produce department looks excellent. I heard that it was important for them to have a great looking produce department as well as the meat department. I was told that they had very large sized meat packages for great prices.
I thought overall for a grocery store they looked great. Their grand opening is going on right now. They have been opened since last Wednesday. There’s a lot of parking in front. Just remember when you leave go back the same way you came in. Otherwise you will backtrack bc that’s what happened with us!
We may come back if we are in the area!