I was kind of upset one day– they closed a few minutes early– i rushed out of work bec I needed supplies– almost dying speeding on the way there… I called to let them know I’ll be RIGHT there– and then I got there — knocked on the window, and they pretty much told me I was SOL. another time I got there early– and this nice girl was waiting for them to open that worked there– and the other girls got coffee and bagels and never asked her what she wanted! so caddy– I felt bad. they have a good selection, but the staff could be kinder! so 3 stars it is.