Chicken Express

On June 28^th, 2015 I visited the drive through of this location and ordered 30 tenders and some drinks, total transaction of $ 40.38. During the order the person at the window told me they were short by 6 tenders and it would be a few minutes before more were ready. This person offered me some breasts or thighs in substitution if I did not want to wait. I informed the person at the window that I would wait for the tenders. A few minutes later, my order was brought to the Window and I returned home. Upon consumption of my order I discovered that over 15 of the tenders were literally about the size of a single AA battery. The tenders were over cooked and really not edible so I threw several of them out. Not having time to deal with the issue right then, I took a picture of the receipt, a single chicken tender, and an AA battery to show evidence of what I was talking about. Upon my return visit the following week in early July, I paid for my meal and I brought the issue with my previous visit to the attention of the manager Chris. Chris indicated he would replace my 30 tender order the next time I came in. He took my name and information and indicated he would make things right on my return visit.
Today, I returned to this establishment and spoke with Chris who informed me that he would only give me 15% off or 15 more tenders on my order and that he would not replace my order. For me it wasn’t about the money of it, it was about the principle that I was told one thing then offered another in the end. I left the establishment very upset and went to the next Chicken Express location in Saginaw to purchase my meal.
TLDR: Go to this location if you want Chicken tenders the size of AA batteries, if this isn’t your thing, check out the Chicken Express location in Saginaw instead.

Went last week and I gotta say I enjoyed everything about it. I ordered the combo #1 which comes with 4 tenders but instead I got 5 so that was great. For my side I got fries and my drink was a sweet tea. Total price was $ 7.78. And let me tell you they are quick. I got my order in 2 min!!! Those tenders with the hot seasoning on top was just heaven. Great food great service.

I normally don’t do Chicken Express and now I know why. I ordered lunch with another employee on Thursday 4÷2÷2015. Simple order, 2pc dark with fries combo and a jalapeño. Total price $ 7.45!!! Seriously? NEVER NEVER NEVER will I order from Chicken Express not only on S. Blue Mound Rd but everywhere! I will stay with my 2 fav’s, Church’s Chicken and Lisa’s Fried Chicken. They have cheaper prices with better tasting food. Plus, Chicken Express does not honor Police, Fire or Military with a discount. SMH, $ 7.45 for a 2pc Combo… Never Again!

Fresh tasting chicken. Service is nice. Having dinner and enjoying the after effects of traffic.