I am happy to see this location close. I have not visited this location in some time, due to the fact that the staff was unprofessional and the food was always cold. Who ever the young skinny African American girl was working the drive-thru each time, had ZERO customer service skills, and made the visit horrible each time. Along with the management. That place was a preschool with no teachers or authority. The restaurant was always dirty. Every single time I went in there, the floors were dirty, the tables were dirty, the bathrooms smelled better after someone would use them compared to how they would normally smell. Glad to see this location close. Maybe a new restaurant or business will come in that actually values their customers.
Lindze L.
Place rating: 1 St. Peters, MO
For people claiming to want $ 15 an hour I would think they could remember to put hot sauce with my burrito. The most idiotic children work here; slow, rude, and I’m lucky if it’s fresh.
D M.
Place rating: 1 Mineral Wells, TX
Can’t believe Mackers is still in business with the crap assortment… should have gone the way of the dino’s years ago…
Dennis G.
Place rating: 2 St. Charles, MO
I don’t know what it is about the Midwest, but all the fast food I’ve gotten out here has been slow. Seriously, why am I waiting almost ten minutes for a burger? Do people down south move that much faster? McDonald’s is a chain and when reviewing a location I think it’s important to point out what distinguishes this location from another. This McDonald’s has something i haven’t seen in a fast food place before: a Redbox kiosk. Of course, I probably could have watched a DVD while waiting for my food.
Devin B.
Place rating: 1 O'Fallon, MO
Waited 19 minutes for a small order the other day in drive thru. Every time I visit the experience is subpar at best. The employees(managers included) do not care about guests of the restaurant and it is as if they go out of their way to demonstrate this fact.
Barbara K.
Place rating: 1 St Charles, MO
Reviewing McDonald’s is kind of a cheat, since everyone knows what McDonald’s is and what they have to offer. The food is pretty much the same everywhere you go. That being said, I hardly ever go there. Last night, I did go by this local McDonald’s after a meeting and I had a Quarter Pounder with Cheese meal. These things are made all the time by millions of McDonald’s around the world. As I checked in, I saw that the other reviews were both one star, and I thought that might be kind of harsh… but really, that turned out not to be the case. My fellow Unilocalers had it right… this is a one-star restaurant, in a chain that spends so much time and effort on training and inspection that it has no excuse for being a one-star restaurant. I was there at about 8:30, and there weren’t many other people there. I was one of two cars in the drive-thru. The car in front of me ended up having to park in the«parking for drive-thru only» spot to wait for their stuff. I ordered, paid, and received my meal — and they were still sitting there. What did they order that was was complicated that it took an entire restaurant full of workers who were focused on just their order — and they still couldn’t get it out fast? They did manage to get mine out fast, but everything was cold… and I mean cold, cold, not just lukewarm. How disappointing. I didn’t check my bag at the window(I was just happy to have a bag, unlike the car in front of me!), but I found out when I dipped my hand in to grab a few fries on the way home. If you are in that area and are in the mood for McDonald’s, I recommend Cave Springs, Fifth Street, or Zumbehl.
Scott J.
Place rating: 1 St. Charles, MO
I’m not sure how this place has avoided new ownership or management coming in and taking over. I always assumed that the McDonald’s empire had some sort of review process or QC department to keep their restaurants running efficiently and effectively. This has been our local McD’s for about 4 years but we’ve learned to drive 3 miles out of our way for our Big Mac cravings. Unless I was alone getting just a single burger, I avoided this place. The ability to correctly fulfill and order for 2 adults and 2 children completely eludes this establishment. My wife and I were trying to remember a time when we went here and they got everything right, we couldn’t think of any, seriously. Last time I was there(about a month ago) I ordered $ 6 worth of food and they asked me to pull up because they had a problem with they’re fryers and it would be a couple of minutes on the fries. No problem. I turned the game on and waited… 25 min. I know I should have went in after just 10 min, but I’m a pretty patient person and they started bringing food out to all of the other cars that were waiting(about 7 of them) so I figured it wouldn’t be too much longer. When I finally started to get out of the car the empty handed manager was knocking on my window. He explained that they lost my order and needed it again. I’ll refrain from detailing my «conversation» with this man, but suffice to say it was my last visit until I see«New Management» on their reader board. Reviewing a fast food joint always seemed silly to me, low priced food = low wages = lack of interest in getting your order right. It’s a risk we all take every time we buy food from the front seat of our cars. I just wish someone would have warned me how consistently bad this place was. Screaming kids in a long drive-thru is bad enough, but seeing their disappointment when their nuggets aren’t in the bag time and time again is too much. Lesson learned, albeit a little late. The McD’s at Elm and 370 is much faster and the one on 5th street seems OK but it’s kind of a pain to get in and out of.
T J.
Place rating: 1 O'Fallon, MO
This is a great Mcdonalds if you want your order screwed up. I have been several times and everytime i order a burger and up with a salad. I think if you have to go use small words and sound them out so they understand