Professional, friendly and knowledgeable. The facility is always clean with no pet odor when you walk in like most Vet clinics have. The Dr. Houston is our Vet and we couldn’t be happier. He really takes time to get to know our dogs and I never have to tell him again any issues I have with my dog meaning he really remembers or writes it all down, either way, it helps in not just feeling like a number. I love the friendliness of the girls at the front desk. Overall a great experience every time and I will never take my two dogs elsewhere.