We travel in a 40′ MH w/tow. Our experience was straight out of RV hell. The office sits down hill below a very busy highway making arrival hazardous. Not being able to see a pickup sticking out, I thought I could creep by the 18-wheeler loaded with small RVs. I couldn’t nor could I backup with the tow. A permanently(?) parked work trailer was blocking the other side. The attendant was more concerned about verifying our reservation than getting us off the hwy. Trying to get the attendant to focus on the real emergency, my wife must have emphatically insisted on help because the owner(?) arrived later and launched a verbal attack. When my wife left the office to tell me we didn’t have a reservation(we did) and help would be delayed, she found the truck driver and he moved his rig. I cleared the hwy and waited for Linda to resolve the reservation issue & get a space. I parked the rig, my wife was talking with the attendant, and I was checking hookups. The women are apologizing to each other. The owner arrives and launches into a verbal attack repeating«No one talks to my people that way!» We are confused. He should be apologizing rather than attacking. He never says or repeats what has caused his aggression. If he had only closed his mouth and opened his ears. Why the need to «protect» a female employee? A guess; he was told someone was«yelling» about reservations and saw an opportunity to score points defending the honor of a woman half his age from a woman twice her age. Pertinent things from 38 reviews found on RV Park Reviews: the busy street/hwy is mentioned 26% of the time; 13% was concerned enough about the hill to mention it &26% mentioned difficulty getting around; one accident was reported between a big rig entering and a truck; a whopping 66% mentioned parking on the road, L-T residents, or crowded spaces; over ¼ said«No!» to staying again & one said they left to stay at Walmart, and one said«I would drive three hours to avoid this park!»
David D.
Place rating: 5 San Jose, CA
For approx the last year, I was on the hunt for a new R-Pod trailer. Shopping both by visiting dealers and checking the websites, I came across Beacon RV. I called and spoke with Glen, a very sincere and straightforward guy. I felt very comfortable in my dealings with Glen both over phone and via email. His responses were timely and accurate. So, I committed to buy. When I showed up to pick up my trailer, the paperwork was handled professionally and again, with the kindness and easiness that started with Glen; thanks Karen! I did have one snafu, that would be when we connected my truck with the trailer. Turns out my 7-pin connector was a bit on the older side. With assistance from one of their employees, Travis, we replaced the connector. No easy feat considering it was somewhere around 10 degrees outside. But, Travis worked me with on getting me on my way; super helpful. So, to the team at Beacon RV, I say thank you!