Auto Motion

Horrible customer service and were not up front about the car’s condition. Did not fix what they said they would even after multiple trips there. Ended up paying almost $ 1000 more for «repairs» with nothing to show for it. Brought it to another shop and it was fixed in one day. I highly recommend you go elsewhere and do not trust.

I took my classic bmw to this shop on a recombination from my brother in law, I dealt with Tim, he was very professional and covered everything that was wrong with my car, we went over every option and he gave me a couple of recommendations, we decided to replace the motor, the price was very reasonable and the work was done in a timely fashion.
I will be using auto motion for all my mechanical needs moving forward, Tim’s customer service has me signing the praises of this locally owned and operated shop.

Took my car in for a small repair. Turns out, my car needed much bigger repairs, but we decided not to do them right away, which they were fine with. However, we were told that to do the (original) small repair, it would take 30 minutes. 4 hours later, the car was FINALLY done. They blamed it on the parts supplier, but we had been told 2 hours prior that the part had come in and they were able to start the repair. Plus, the worker who we were in contact with seemed fairly indifferent and unconcerned about the wait. Altogether not the worst service, but definitely not the best. I will not be returning to Auto Motion.

I had to think long and hard prior to writing this review, but here it goes.
I purchased my car from Auto Motion in late April 2014. There was some body damage to the rear drivers side fender so I paid Auto Motion for the car AND the body repairs to be done by them at the time I purchased the car. At the time of purchase we agreed upon a date and time I would bring the vehicle back for the repairs to be done. I was pushed off three times before I finally got my fiancé involved to contact them to get them to agree to take my car in for the repairs.
During this three week process of fighting them to take my vehicle we discovered the car had a broken rear coil spring which had obviously been that way for a while since it was rusted like crazy. The broken piece had gashed the entire inner side of the tire, though. On top of that the rear brake pads were non-​existent. So much for the «safety report» they wave in your face at the time you purchase that car. Due to its age though I purchased the car «AS IS,» because how would I have known? So I had to eat those costs. Well, Auto Motion FINALLY took my car in for the body work. The shop guy, Alberto, told me it would be a two or three day job to get done. After a week went by with no word I contacted them — no response. So I, again, asked my fiancé to contact them. Weeks went by without any update or word about my car. Three weeks after they took my car we started getting updates and promises from the sales guy, Steve that it would be done soon. He was sure of it. I was without my vehicle for 38 days! 38!!! Unacceptable.
To top it all off, my vehicle was returned to me with dust and debris all over the inside, the check engine light was on, and the gas take was filled with low grade gasoline which caused my car (which needs premium gasoline) to run terribly. Overall, this experience has been a nightmare, and frankly I am surprised that other people have given this establishment such positive reviews. The only reason I am offering two out of five «stars» for this business is because when I have been able to communicate with Steve or Alberto they are very nice people, but after my experience that doesn’t matter much to me since there was no follow through. As angry as I am about the damages done to my car while in their possession I am not even going to bother to contact them to get these things addressed since it would just start the nightmare over again.

Reiterating the 5 stars for customer service and trustworthiness. Tim Haselberger, the general manager, empathizes with my pain of having to spend on yet another repair, and does his best to give me a deal wherever possible. Both Steve, the sales manager, and Tim are super friendly and easy to talk to. Tim reassures me that my Audi will run for another 130K miles. I wouldn’t take my car anywhere else for repairs!

This review is for the Automotion car repair and sales shop. NOT the gas station down the road.
I bought a used BMW from here for use as a winter car. The building itself is on a small lot, with most of the used cars stored off site. There is a garage with three repair bays and the owner told me they mostly service German brands of cars specializing in Mercedes.
I worked with Steve the sales manager. He was very honest about the car, pointed out all the flaws and things wrong with the car. I appreciated his candor. The car was solid, clean and priced right. It took me less than 20 minutes to do all the paper work and drive off the lot.
I really recommend this place for quality used cars.