Southampton Healthcare

If I could give zero stars I would. I’ve been going there about three years. The doctor I was recommend to see shortly left after I got there for Florida. Then within a period of a year, I’ve had three different doctors. The receptionist got very testy with me and said it wasn’t their fault. As a business owner myself, I know that three doctors leaving in one year, there’s probably an issue with the company. The receptionists are incredibly rude. The last doctor I saw there was terrible. I have been coughing up a storm. Running fever. Sore throat. Coughing so hard my ribs and chest are hurting. What did he do? Gave me a muscle relaxer! Given that I get horrible sinus infections often and bronchitis every year or so. I was coughing up nasty stuff. He told me to just try OTC items until I find something that works?!! Seriously! A week later I was much worse. I finally convinced him to cal in an antibiotic and cough syrup. It still wasn’t helping. I called told them all of my issues — much worse to make a long story short. They get people in all the time when this sick. However, not me. The secretary has a real attitude with me because I know my body and know it’s not better. I’ve had pneumonia before and pretty sure I have it now. They won’t work me in which costs me $ 5 to see my PCP. I am going immediately when they open to urgent care and spend $ 150 instead of $ 5. This has just been leading up from a series of horrible experiences. I’m not sure what has caused this place to go from a place many of my friends go and highly recommended to one where many of us are leaving. I can’t stress the rudeness. The calls that aren’t returned. The new guy who doesn’t listen to you. I’m coughing up a storm for example and he doesn’t not even take out stethoscope to check me. I wouldn’t take my worst enemy here (not that I have nay but you know what I mean). I have found a new PCP, but I cannot be seen until next Wednesday which I think is pretty good for a new patient. As for this place, STAY AWAY!!!

Let’s see.
They initially wanted to take me off a medication because they never heard of it, without actually consulting whether this is wise. So because of this, they wanted to refer me to an endocrinologist for HRT.
Aaaand the endo they set me up an appointment with was at SLU and was a transphobic bigot and refused care.
So I went back, yelled at them, received no apology, got a refill for my meds, and had to call repeatedly when they sent the wrong type of progesterone (They sent the horrid synthetic non-​bioidentical Provera, not Micronized Progesterone)
THEN, they misgendered me on the lab tests. After repeatedly $DEADNAME-​ing me.
LGBT-​friendly, yes, except for the T, because they’re certainly not Trans-​Friendly in the slightest.

Dr. Prelutsky is awesome. The best doctor that I ever had. When i came to St. Louis I was recommended to him when i was looking for a doctor and i would recommend him to anyone and have done so.
The clinic is great with a very friendly staff. Wait time a almost non existent and Dr. Prelutsky makes sure to spend time with each of his patient, not just rush in and out.
Highly recommended.

I have been a patient here for a few years now. I originally signed up with Catherine W… then Dr. Summers… and now Laura Snyder. All have been wonderful and helpful over the years. I can lay it all out on the table with no reservations and expect quality feedback and treatment. The staff are equally as awesome… very courteous and friendly. I can usually call and schedule same day if needed. I am not a frequent flyer when it comes to medical/​patient visits so usually only call when I am near death or need my annual check up. I love that they are also LGBT friendly AND mostly operated by «family». It really helps as far as being able 100% honest and open when discussing medical issues/​needs. Love this place… and trust me… I LOATHE going to the doctor more than anything… with exception to the dentist.

I’m not a person who goes to the doctor often. In fact, not counting today, I’ve only seen a doctor four times in the last ten years, and on three of those four occasions, I only went because The Man told me I had to (physicals for high school, college, and study abroad). I guess today would be another of those Man-​mandated visits: I went today because I’m graduating college next week and thus am losing coverage under my parent’s insurance. Hey, I thought it might be nice to know if I had cancer with only a month of coverage left to treat it.
It’s not that I’m afraid of doctors’ offices or anything, because I’m definitely not. It just doesn’t occur to me to seek medical attention. Ever.
Anyway, I found Southampton through a database of gay-​friendly doctors. It was a positive experience overall. Friendly, helpful staff, a friendly, approachable doctor, and the clinic is a stone’s throw from my home in a spot that’s probably convenient for just about anyone in the city or mid-​county.
Dr. Summers is friendly and matter-​of-​fact, and there was no condescension or pedantry when he asked about my sexual history or how much I smoke. Professional, approachable, and non-​judgmental — or at least he keeps his judgment to himself, which is just as good for me.
Also, a very pleasant surprise in this visit was that all I had to do for the STD test was piss in a cup and have a little blood drawn. I went in expecting the kind of swabbing you get at public health clinics. If you don’t know how that goes, you don’t want to know.

I’ve been coming here to see Catherine for about 10 yrs now. She is very caring and thorough and if she doesn’t know something she will find out. She is wonderful.
Dr. Prelutsky is my husband’s doctor and he tells me that he does a great job.
If you are looking for a new clinic in the area, this one is worth checking out. There is also a great dentist right downstairs.