Timekeepers

I walked in and asked them how much it would be to fix a broken clasp on my watch. She took a look at it, fixed it, and told me not to worry about it. What wonderful service! Will definitely be coming back when I need a new watch!

They did a quality job engraving the back of a watch for me, and when I brought a costume jewelry chain that I wanted a duplicate of in sterling, the nice gentleman who runs the shop showed me pictures of chains in a catalog and was able to order me the precise look and length I wanted at a good price. I have also had them install new watch batteries and do minor jewelry repairs. I have been very happy with all of these services.

Came here to get my new watch sized and set. Very quick and friendly. Beautiful one-​of-​kind pieces here. I would definitely recommend this place to other. I parked in the lot to the left of the building.

This place is incredibly cool. it’s located right next to where Barrister’s USED to be on Meramac. It seems like a family run place with many different time pieces and jewelry for sale. I just needed to get new batteries for my watches, and the person (I believe one of the owners) was incredibly knowledgeable and attentive.
I love supporting these types of businesses. They really know what they’re doing and don’t mess around with recommending things that you don’t need. A truly hidden gem in the middle of Clayton!

I find most jewelry stores to be lame and generally uninteresting. But Timekepers isn’t your average jewelry store. Most of the stuff there is vintage (from estate sales), so you find a lot of cool pieces with age and character.
If you’re looking for an interesting ring (engagment or otherwise), definitely check out the selection here. They have really neat ones that use all kinds of stones. Some of them are quite old as well, from the 1800s and such. But they still look great and shine, and don’t cost as much as you might think. I saw a really nice looking gold ring with a emerald surrounded by diamonds from the 1800s that was under a thousand bucks.
Along with rings, there’s a great selection of wrist watches, pocket watches and more. Prices range from a couple hundred bucks to way up there. You can actually check out their stuff on their Etsy page and view/​buy the itm in the store
The service was also great. I bought a ring here, then came back a couple weeks later to have it resized. They did it at no charge and had it ready within a few hours.
It’s definitely worth stopping in to take a look.

Had a vintage West End Watch with a broken mainspring. They diagnosed it quickly, gave me a good price (which included cleaning and oiling the entire mechanism, and a one year warranty), and had it done within two weeks. Not bad! I had a pleasant experience talking to each employee, and the watch is running beautifully. Perfect overall experience. Fun place to look at too – like one big curio cabinet. Thanks guys!

I have been here twice, both for re-​sizing needs. I was referred here by a shopkeeper in Brentwood. The first time, I needed a metal ring resized. I didn’t know what it metal was, and it had a HUGE cocktail setting of various stones. They resized it in about 1 week from a size 9 to a size 6. I was concerned that the large setting would be disrupted by the huge size change, but it was fine. They charged me $ 20 for it (I thought that was reasonable).
The second time, I needed a 18k gold ring (with custom band engraving) resized from a 6 to a 5. I was told the ring would be done in 2 weeks. I came back 2 weeks later and I think they had forgotten about it. They told me to come back the next day. The next day, I returned and the ring wasn’t back from the re-​sizer (I guess the guy who does this for them operates out of somewhere else, maybe their Olive location?) and I waited in the shop for about 30 minutes while the ring was fetched from him. This was inconvenient. However, they did good work and the custom engraving on the ring was preserved. I was charged $ 65 for it (I thought this was steep).
Ultimately, I didn’t mind because the shopkeepers are very nice (Ukrainian guy and his wife) and they were apologetic for inconveniencing me. I will continue to frequent the business for my fine jewelry needs. They have a HUGE selection of vintage items from brooches to watches to music boxes to grandfather clocks. If you’re looking for something very unique and vintage, you will definitely find that here.
I would have given 5 stars if the service were faster. I don’t know if you can pay extra to «rush» the item, but I didn’t ask.

DO NOT send a valuable watch to Timekeepers for cleaning or repair.
I sent in my Poljot Traveler Chronograph to have the crystal replaced and the movement cleaned. The watch came back with a brand new crystal, but also a brand new set of problems that had not existed before being touched by Timekeepers. The stopwatch chrono sweep didn’t work, and a rotating bezel that had worked perfectly before barely turned.
$ 250 for shoddy workmanship.
I called to tell them what was wrong and was told to send it back to have it fixed. Two weeks later the watch was returned with the problems fixed — BUT a new set of problems existed. Sent the watch back yet again.
I received no word from Timekeepers as to the watch’s status for three weeks and had to call.
During our conversation they rudely told me that a feature that was damaged during the last repair never existed on the watch in the first place! When I tried to present proof of the watch’s movement model I was told it didn’t exist, (regardless of the fact that I had the paperwork to prove it).
I suspect the original movement was removed and replaced with a lower end model without my permission or knowledge.
Poor customer service, and high prices.
DO NOT send your watch to these folks for repair, and DO NOT trust them for a fair deal.

I have a love hate relationship with this place. I come here for the antique jewelry. They have the best selection in town. The customer service is horrible though. The wife is very rude and lacks basic customer service skills. I have seen her be much nicer to other customers. Usually these are regular customers that are there often and I’m sure spend much more money than I do. Her husband Edward on the other hand is a sweetheart and I usually prefer that he waits on me. He knows the type of pieces I like. I’m sure the Clayton housewives keep this store in business otherwise it would have gone out of business years ago if it were in another location. Don’t even think about going to the Olive location it’s even worse.

I frequent both locations-​However, this is my favorite of the two. Always a Great selection-​great vintage pieces-​amazing wristwatch collection-​The staff (husband and wife-​owners) have never been anything but nice to my partner and myself. They sized some diamond rings for us and got them done before they were scheduled to be completed-​They did some work on my Vintage Rolex-​Cleaned the dial and replaced the stem and crown and did an amazing job! They also buy-​and the times I have sold to them-​paid more than any other local jewelry buyers. They do not Just pay for the gold value-​they actually pay you for the diamonds in the ring as well-​and they pay for designer names (such as Carrera, Cartier, and Tiffany) most places do not pay extra for the jewelry being name brand-​just the gold. I am very pleased with TimeKeepers and will always use them for my jewelry and watch needs-​be it buying or selling.,

they engraved a locket for niece during busy holiday season. two day turn around time. fast, efficient and well priced.

Super Rude– not friendly at all… Went in last week, and for starters, no one greeted me when I walked in. Walked passed 4 people then finally a man asked, how he could help me, told him I was interested in selling my watch. He didn’t seem amused or really even took the time to really examine it. From that point on it was just super transactional. Didn’t even look me in the eye. Not sure how they get any business.

I took a Tissot back to Jared where my wife bought it for me, along with the Ultimate Watch Plan warranty for which she paid extra. It had been skipping seconds for a week and quit running a couple of days ago. The sales person tried two batteries and said that was not the issue so they could send it off for a repair estimate. They were going to charge me $ 25.00 to send it off. Told them to wait, figured «I» could take it to a watch repair for free. The Ultimate Watch Guarantee expired (roughly two year old watch). Took it to Timekeepers in Clayton, along with another watch not running. In ten minutes they had replaced batteries in both watches, along with the part that holds the battery in in the Tissot which they had apparently lost at Jared when they opened it up. Cost me under $ 20.00. By the way the store is full of cool stuff for sale, like a museum.

My fiancée and I had a wonderful experience picking out and purchasing my engagement ring at Timekeepers just two weeks ago. We were in town visiting family for Thanksgiving (we live outside the country). Initially, we shopped around at the usual jewelers, but nothing really grabbed us.
A bit discouraged because we were flying back home the next day, I remembered Watchmakers. My family usually gets our watches fixed at their Olivette shop and it’s always fun to browse the jewelry cases while waiting for a battery to be replaced.
So we popped over to the Olivette shop and saw many beautiful new, pre-​owned and vintage rings. Lots of unique and lovely things. The very friendly and helpful salesman suggested that we run by the Clayton branch, because they have a lot of different pieces.
There, we were helped by one of the owners who was extremely patient with me and made it a fun experience.
Ultimately, I was down to 2 rings from the Clayton store and one from the Olivette store… but we were flying the next morning! They offered to bring the ring over from the Olivette store and open the Clayton shop early the next morning for us. promising that even with a sizing, we’d still make our flight.
The next morning, with our suitcases packed and in the car, we went to the shop and chose a ring!
We received wonderful customer service and expert advice, as well an enjoyable experience going through a huge range of styles from new/​contemporary to art deco and antique.
And now I’m back home, I still absolutely love the ring. It’s exactly what I wanted, even though I had no idea what I wanted!

Excellent service. No matter the amount– big or small you have to spend– they treat you like you are important. They will let you try on anything you like. They are very knowledgeable and will talk to you about the jewelry/​watches/​etc. Both the one on olive and the one on meramec are great.
They have an amazing array of clocks and unique collectibles from the 1800s. But their vintage & estate jewelry collections are simply breathtaking. I have the pleasure of owning some of their vintage pieces.
There shops are a must see.

The woman working at what appears to be a family owned jeweler did not exude the type of warmth/​friendliness you would expect from a family owned business, instead I found her to be rude and arrogant. I received a watch as a gift and needed a couple of links taken out, I was also seeking for some feedback on the watch which is priced around $ 500-​$ 600 online. When she looked at it she told me it’s a watch they would sell at Wal-​Mart, Sam’s, or Costco (which they don’t). I get it, they sell used Rolex’s that start at $ 2,500; I was just looking for an appraisal that could have consisted of something like, «it’s a lower end watch, maybe retails for $ 300/​$ 400) or anything other than her comment that made me feel like I have some PoS watch (which IMO it’s not).
While I was waiting for my moment of glory noted above, a woman was getting something fixed on her watch and I overheard the conversation. The ‘jeweler’ asked if the woman would like to replace the crystal b/​c there were some dings on it. the woman replied that it’s too expensive and that she will wait until it gets worse. The jeweler responded saying «I would replace it right away, but that’s just me». Again, somewhat of a belittling attitude, who does this lady think she is? I’m sure she is rolling in $ 100 bills and spends thousands of dollars on jewelry… then leaving the store to spend the evening in her trailer.
Customer service and how you treat people is a big deal to me and leaving walking out a jewelry store that make you feel small when you are walking out the door it’s not worth walking in. Oh, and this place feels dirty and smells bad.
I did give it 2 stars bc they did the work for a reasonable price.

We wanted to do an antique ring so this is the place we looked, they have two locations. I liked the Clayton location better than the Olive, seemed to have more (at least for what we were looking for). Very helpful – the woman showed us everything we possible wanted to see. She gave good suggestions and we ended up coming back for one we’d noted. We were able to get the ring sized that day which made it more fun. I did notice with appraisals though they do tend to rate 1 level lower on diamonds than other places. I’d have an outside appraisal done in additional to theirs just for 2^nd opinions/​to be on the safe side. You do have 7 days to return.