First Impression Photo & Graphic

Ever hear of this photo «company?» I would recommend you don’t EVER do business with them! We took photos over a week ago and did not receive them when they were suppose to be done within 3 hours! Since they weren’t ready the owner said he would drop them off since he lived in my area.
I didn’t hear back, I didn’t know how to get a hold of the owner, I guess that’s my fault since I was trusting that he would do as he said.
I was FINALLY able to call him and he said he would have dropped them off earlier but it was late and didn’t get to it! Seriously?! He had my number and address and yet I didn’t receive a single courtesy call to tell me this? I told him I wanted my pictures ASAP and he promised to drop them off the following day. I waited until 2:00pm and called him asking where the fuck he was. He said, «yea I will come… within an hour or two,» I replied with «No, you will come at 2:45. I will be waiting.»
After the photos were dropped off he continually tried to convince me that his company was over ambitious and it wasn’t his fault. Seriously, if you would have just called from the beginning it wouldn’t have been an issue. He refused to admit his fault. I was so close to punching him in the face. Don’t even use this service!!! They are EXTREMELY unprofessional and don’t give a damn about your time!
To top it off, I wrote a review on their web page and Facebook page, but they deleted the bad review! What sort of business can’t take criticism? First Impression? I guess they don’t know that they need to make a good impression! Don’t waste your time!