Green Tree Servicing

In order to make them function you must automatically complain to the Attorney General’s office in the State. Just file a complaint through the Attorney General’s website. Green Tree must respond within 30 days. They acted immediately and finally returned $ 1,900 they stole from me that they had been holding for almost 30 days. They had previously refused to return it even though they had taken it out of my bank account in error.
That’s what I had to do since this company threatens you like a dog, but when they are not doing their jobs, nothing you can say, write or do can get them to act… EXCEPT the Attorney General’s Office.
PS. Refinance and get away from this succubus of a company. Their focus as a business is to cause pain to consumers as much as possible and make as much money as possible using horrible tactics.

This company has the worst customer service possible. They mis-​allocated my last mortgage loan payment then proceeded to give me the incorrect loan payoff amount and it took many hours and many, many phone calls to get it straightened out and even now I’m not sure it is straightened out. Out of the 12 people I spoke with throughout the process of trying to fix their screw up, only 5 were civil to me and when they claimed they would investigate and get back to me, they never called back and failed to return multiple phone messages left by me. I would recommend avoiding them at all cost.

Absolutely the worst customer service I have ever received. Avoid them like the plague

This mortgage company is HORRIBLE! Utterly full of idiots! No, I did not have any sort of forclosure or anything, but these people are the worst in customer service!