Uniform Advantage

This store is great. I got a lot of stuff on sale. They have nurse mates which I love but bought a different brand to try something new. The selection is soooooo much better than any other place I’ve been. They gave 100% of their help and even offered to hold my stuff behind the counter while I shopped. They know what customers service is all about.

BAD PLACE TO GO. I called in, they said they would get a new order of my uniforms within 3 days. I went back on the second day just to check because I was in the neighborhood– the guy told me they were not getting anything in and that the only way I can get my uniform is by ordering it in. It took them about 6 days to deliver to my home– even though my shipping was covered, I was willing to expedite and they did not offer that service. They told me that was my only option. I had NO help with determining shirt sizes (adult, youth, etc)– so I ordered two different sizes. They were priced around $ 13.26 so it was not terrible, but I had no idea if my company discount had been applied. The guy told me I could check the site for tracking info. I checked it 3 days later and they had NO tracking info yet. I called the store and they had no idea how I was viewing their site– had no knowledge of their customers perspective– just told me that it would be at my home at a later date. FINALLY when my shirts arrived, there was no ENGRAVING OF MY COMPANY NAME! I remember the guy asking me and I told him I needed it engraved. I called the store– they told me oops– it was a mistake– no idea why it happened, but you can bring it in and I can get it done in about a week depending on our sewing lady’s schedule… um…OK. Thanks for nothing U.A. You know that you’re a uniform store and people rely on you– for uniforms in a timely manner. Its bad enough that you don’t have my stuff in stock– but you can’t offer me a dime of customer service and no way to repair the bad service/​mistakes and no way to make it easier for me. Thanks for being a pain in the butt U.A. I hope you go out of business. Now I understand why no one is ever shopping there. :) Stay away if you can.