CVS Pharmacy

To CVS… you have a great shop here!!! I tried to fill a script at you 54^th st N location but they were far too busy to expedite a small script for me. I had quite literally just left an oral surgery session with wisdom teeth extracted and had been under general anesthesia. 54^th St location didn’t care about my situation… the good news…
This location did!!! You had brought in additional staff since this place is so very busy. I explained my predicament and was given a reasonable time of 20 minutes. They had to call my doc due to the dose prescribed being out of stock. Even with that snafu I was out in 25 minutes!!!
The staff was delightfully pleasant and empathetic. I fully expect the District Manager is the same for both locations.
Get involved!!! What is this store doing that the other is not???
This will be our go to place & I have to say we both unfortunately have many monthly scripts.
Great job 80thish and MLK
A 10 in customer service!!!

24 hour pharmacy is the best thing EVER!
I have gone to this place more times i would like to count, but it’s here.
Thank goodness!
As a mom, I’ve had help from the pharmacists, which is great when you are in «mom panic mode».
Very happy

the pharmacy are rude and takes forever to fill meds! absolutely can not stand this pharmacy

Every point of sales that I had contact with this place this month was a disaster! My insurance was inadvertantly switched so I was not able to be with Walgreens and the next best choice, or so I was told, was CVS. I dropped Rx on a Mon, was told it would be ready next day. I was busy until Wed. and check with them, not ready. Gave them the necessary info and was told to check the next day. Again, I was busy and checked on Fri, not ready. I had a FIT and told them I had not had my meds since Monday and was asked if *I* could provide my insurance info. I explained that I’d be glad to hold while THEY call the insurance to get it.
A week later, same problem when I had a change in a prescription.
TODAY, I went to pick up two prescriptions and was told «you picked it up last night at 7:00.» I said, «I was passed out on my couch at that time.»
After research, as I expected, they found out that a new employee did not follow proceedures and gave my two prescriptions to someone with my same name but different date of birth. I had to wait for them to fill the script again.
When I went to the front of the store on the same day, the cashier there made a mistake on the cash register with my credit card. I was SO glad to get out of there today!
I cannot WAIT until NOV 1 when I can go back to WALGREENS!!!