Launching Pad Trampoline Park

So unorganized! Oversold, under staffed. Ridiculous lines to get in despite reserving tickets. Lots and lots of waiting for trampoline space. It’s a shame, the facility is really nice.

This has got to be one of the worst organization in the world
Arrived at 3:15 for a 3:30 reservation to stand in line until 4:15.
They no plan, not enough staff and no way to help you understand it
WHY even offer reservation if you allow anybody off the street to get in line if you oversold the place
I would not recommend this as a place to spend your $$$$
Not worth it

Ok so a couple pro tips on this place… Stick with me.
This place is insanely packed, the ticket lines are very long and move very slow because of the loud music (staff can’t hear you), ticket options and waivers.
Remember that if you purchase tickets in advance they are non refundable, so make sure you have a firm commitment from your kid’s friends before you purchase. That being said, buy your tickets online and complete the waiver online prior to arrival. If you are bringing someone else’s child, have their parent log in and fill out the waiver so you aren’t liable for another mini human that isn’t your progeny.
The trampoline areas are pretty nice, there’s 4 open areas, 2 for dodgeball (one was supervised, one wasn’t), an open jump space and a curtained off space that looked like it was for little kids.
There is also a basketball jump zone, 3 lanes, and they move pretty fast. The jousting area gets pretty cluttered with kids, as does the jump to foam section. These are a bit slower moving.
Ok so pay attention here: the two things you want to consider before you purchase tickets. Do your kids really need a 4 minute bumper car ride that requires a 12 – 16 minute wait and cost $ 5. Also, will they utilize the jump tower or run like chickens for $ 3? You know your kids so make that decision. The bumper cars are a time suck away from jumping, but if you have a daredevil then add the $ 3 jump tower.
So all in all, this place is ok. It’s so packed and so loud which is very different than its portrayed on the website or in the promo videos. The staff seems mildly attentive so watch your own kids. Most of them look like kids themselves.
Neat concept, but probably need to lower the music so that staff and parents can hear and kids can listen, and also need to lower the max kids per hour.

I took my children here opening day. We’ve gone to a similar trampoline park several times in Greensboro. I felt that this was very expensive in comparison, the bumper cars were $ 5 per child for a few minutes of riding. That adds up fast! Also, although they had a fairly large staff, I just didn’t feel they were carefully watching the kids and making sure they were safe. For example, my 11 year old son got hit in the face numerous times by a 20ish year old while playing dodgeball. The rules are clearly written «no head shots «. When I talked to the staff about it, they said it was acceptable since it was accidental. Once or twice is accidental, 5+ times isn’t. I also saw staff texting and not watching the kids.
I worry about the «launch tower». I feel like it’s an accident waiting to happen. I’ve had one friend break their ankle there and a friends daughter twisted hers there. I know trampoline parks are potentially dangerous, but I feel that this one isn’t as safe as it should be.
We’ll be driving to Greensboro to jump!:)