Nancy’s Burgers and Fries

Whet here today, had a tasteless cheeseburger the fries had way too much salt on them will never return to this Nancy’s

This place way over priced for greasy food and fries are horrible! Burgers are not the best but again just way too overpriced for such greasy food! Sad to say not returning to this place!

It’s my 4^th time here. There’s an improved 4 people working vs 2, music is playing, I wasn’t cut off about what type of cheese I wanted and it only took 5 minutes to get two burgers and no fries. They did a lettuce wrapped burger which was nice.
The also moved to an improved number system!!! And when they called my number, someone came out to check my receipt and make sure I had the right number. Good move Nancy’s!

I am sorry to say that the food is terrible, worst Mexican restaurant I ever been and the decoration is awful. The service was good though. Needs lots of improvements…

This place has improved a lot since my original review. The look of the menu is still a shameless ripoff of 5 Guys, but the food is now pretty much on a par. The burger was tasty and juicy and had that homemade look, the bun was fresh, the fries were hot, and crispy outside and creamy inside and salted just right, and service was fast and friendly.
Compared to 5 Guys, they have a bigger menu (including beer), and if you order your burger «all the way» you get a slightly different mix of condiments (and a choice of iceberg vs. romaine lettuce) although the same choices are available if you ask (a few add an extra dollar). Prices are a bit cheaper than 5 Guys; I paid $ 9.10 for a basic burger, small fries, small pop; it would be over a buck more at 5 Guys.
The placement of the touch-​screen Pepsi machine is dumb — it’s on the end of the counter where people line up to order, so when there’s a line, anyone who uses it has to cut the line. The dining area is just a big characterless open space, the best I can say for it is there are windows on 3 sides (though the view is mostly parking lot). On the plus side the the bathroom was clean and in good condition.
I’m not a fan of the french fry sauce (it’s kind of like french dressing, maybe to other folks taste), but there’s also ketchup and malt vinegar so everything’s covered.
If you’re in the neighborhood and you want a decent burger, go ahead — but I can’t think of any particular reason to go out of your way to eat here either.
P. S. Unlike what another reviewer mentioned, nobody asked for my name when I ordered, or asked for my receipt when I picked up my order. Like at 5 Guys, your receipt has a number which they call out when your order is ready to pick up at the counter.

If you like flavor make sure you get tons of their fry sauce. You will need it. My family ordered a bacon cheeseburger, big bacon cheese burger and a cheeseburger. We also ordered a large regular fry and a large Cajun seasoned fry. Needless to say the burgers were flavorless and the fries lacked salt. We will be sticking with 5 Guys over Nancy’s every time in the future. Nancy’s is more expensive for poorer quality food.

Worst service ever. Ashley took my order. She never greeted me, in fact I had to ask her if she was ready to take my order. I ate in the restaurant and the whole time she was talking to the 2 young men cooking. She never thanked a customer or said goodbye to any guest. (Might be a Nancy thing) My burger was good, but my fries were burnt… Like to a crisp. There was black powder in the middle when I bit in. The owner of Nancy’s needs to sack Ashley. Pronto!!!

Salem, OR: A twin to the Cinco Hombres chain!
Not bad, not bad at all! The large fries FILLED a brown lunch bag! Fresh cut and fried on the premises! We had a choice of either iceberg or green leaf lettuce for our lettuce burger wraps. All toppings are free, except an egg, which adds another dollar. Not bad. Juicy, decent sized patty. Only shortcoming, the green leaves were layered and not rolled, with the meat patty in between. The grilled onions were good, as was the grilled mushrooms. Had to ask for fork and knife to eat our burger wraps.
The quantity of the french fries were 5 stars, but inconsistent in taste and texture. Have had them taste perfect crunchy on the outside and tender in the middle. Then the next time, they tasted like they had been sitting under the heat lamp awhile, soggy and limp.
Lots of free parking, in a shared lot anchored by Trader Joe’s at the far end.

«Do you have your receipt?»
Went back to see if any thing changed. Yep. Now they ask you for your name when they call out your order. Then ask you for your receipt. WTF?
Your kidding me, right? Why the heck would I need to show my receipt when you took my order and my name is the name you called out.
I say this happen to several other guests and they seemed as bothered by it as me.
Horrible business practice.
And they are still copying Five Guys Burgers and Fries.
Nancy’s burgers are copy cat crooks.

Very good food. Glad I tried them. Great prices and yummy food. Fries seamed over cooked but service was fast

Love Nancy’s on Lancaster but the south Salem location food is awful. Fries were burned both times I went, portions of fries were extra small and food just isn’t that good overall compared to their other locations.

Five Guys fans, my daughter and I tried Nancy’s Burgers on Commercial SE yesterday, since they are local. I checked Unilocal reviews before we went: They were all over the map.
Definite knock-​off of Five Guys; demerits for lack of creativity and originality. Soda machine in wrong place: you have to go back to get your drinks then move forward to condiment counter and dining area, creating cross traffic with people in line.
More expensive than five Guys, but larger menu and choices of lettuce and cheeses, and milkshakes. They pride themselves on using prime beef and quality ingredients.
But…meat patties were too soft, no texture; buns were so gummy they flattened to nothing and stuck to our teeth; fries, dark and overcooked, were limp; special fry sauce was not so special. The one positive was crisp bacon.
We both decided we would continue with Five Guys.

Decent food, but trying to be Five Guys. Mediocre service, not the best prices for the food, overall just a sad attempt. Hopefully it’ll be closed soon

We love 5 Guys, so I was already partial going in. BUT… I’m happy to say I loved Nancy’s! Everything tasted fresher and not as greasy. And although my kids love the soda machine at 5 Guys, they also love milkshakes, and the chocolate milkshake was DELICIOUS! I thought it was a bit pricy for a small cup, $ 3.95, but I never order milkshakes so that could be the going rate! A regular sized fry was plenty for 2 people. I was very pleased with my dinner there.

What kind of salad should I expect when visiting a burger joint? Well if you say at least a decent one, then I unfortunately can’t recommend that you’d find one here. Sadly my southwestern chicken salad consisted of a pile of iceburg lettuce topped with a half cup of diced tomatoes, and a chicken breast with zero flavor. The only southwestern part of the salad was the zesty ranch on the side. I also tried the fries which were done nicely, but nothing to write home to mom about. The establishment seemed tidy and clean and the service was prompt and the location and parking is very convenient and easy to get to which will be a draw for some.

Let me just start by saying that I know some of you have been waiting patiently for my updated review of Nancy’s South and I think you. Today I was saddened by my visit to the location. My burger was barely warm enough to lightly soften the cheese. There were no wonderfully offending juices, no crisp crust to the patty, and again just warm enough to soften not melt the cheese. The week before was awesome this constancy issue I’m sure will be fixed posthaste. Next week will repost ;) thank you all for your opinions

Good hamburgers and onion rings however my Moms strawberry milkshake was mostly shaken milk not a lot of ice cream. My 9 ounce bacon lettuce wrap burger was pretty good. Onion rings where really super good. Service was very friendly I called in and order was ready when I arrived. My only complaint is the wheelchair ramp is hard to find they need to have a handicap parking sign visible from the street and a sign on the door pointing to the ramp because the curb is high. That’s why I did not give them a 4.5 star rating.

Nancy’s Burgers and Fries, South Salem location. I ordered the Big Bacon Cheeseburger ($ 7.95) with «Everything» on it (two 4-​ounce all beef patties, two slices cheese (there were like five choices available), lettuce, tomato, pickle, white onion, mayo, ketchup and yellow mustard). There were a bunch more free toppings available, if you asked for them. It’s a good burger.
Members of our party ordered Onion Rings ($ 4.95) and regular Fries ($ 2.75), and the portions served were very large.
An employee (Thank You, Kayla) pointed out that Nancy’s is a locally owned and operated business, and that all the ingredients are fresh –not frozen — and locally sourced (as much as possible). That is good to know.
I was disappointed that Nancy chose to serve the number three cola in America, Pepsi. (Yes, number three, behind Coca-​Cola (one) and Diet Coke (two)). $ 2.49 for unlimited refills. No deduction, it”s just the family prefers Coke products.
And they do lettuce wraps!
The restaurant was neat and clean, inside and out, and the restrooms clean and maintained. The Staff were very nice, accommodating special requests, and all very pleasant. Three Stars.
[And what is with all the kvetching about similarities to other burger joints? The other guys are knocking off In-​N-​Out, who knocked off White Castle, etcetera. It’s the burger that’s important.]

Wow — this place is a TOTAL RIPOFF of Five Guys — some of the menu items are word for word copied from the FG menu! I am surprised they haven’t been sued yet!
I had a burger with jalapeño added to it and I swear, they just took a raw jalapeño cut it into three pieces and slapped it on my burger… I had to remove it because the pieces were so ridiculously big! At least FG slices their jalapenos thin…
I don’t like Five guys and since Nancy’s Burgers is exactly the same, I don’t like them either… The prices are completely ridiculous at both places…
I wish In-​N-​Out would hurry up and get their butts to Salem! My hubby and I can dine for under $ 12 at In-​N-​Out and it was over $ 20 at Nancy’s. For that price I’ll just go to Red Robin!
Don’t waste your money…

I have decided to to delete some of my comments about the previous posting by someone.
I was there on the first day they open which is March 25^th. the burgers are really good and so were the fries and I think they’re a touch better than five guys. Nancy and the restaurants will do well at this location.