Topline Nails

My mom and I came here for the first time on my birthday a few days ago… worst nail salon experience we have ever had. I have been to many nail salons and this by far is the worst place to come to. I came in to get a fill and shellac and he did it so fast and it turned out awful. Jagged and uneven edges, globs of cured shellac that just started peeling off as soon as I walked out. My mom also had the same problem with her shellac manicure. The WORST part of my experience was when I was in the middle of my manicure he stops helping me and tells me to put my nails in the light 2x for 60 sec and then to put oil on my cuticles (points to a bottle sitting on a table) and then to go wash my hands. As he proceeds to start on a new client. Are you kidding me??! My mom and I pointed out how unhappy we were and he still charged us full price!!! Thanks Topline Nails for a great start to my birthday… NOT! Please people find another salon you will be glad you did!!!

I enjoyed that they were fast and efficient in doing my nails. I usually go somewhere else in town as that is my main place, but Topline Nails has saved me a couple times when my main place was busy. The only thing I would suggest is that they do a better job at filling the solar nail to the cuticle and also not shaving it so harsh that the cuticles look beat up. For instance, the last time I was there the lady shaved off a bit too much from the bottom so it already looked like I needed a fill in less than a week of getting them done. :/
Otherwise I was pretty happy with my service and the nail techs were also nice as well.

Got a pedicure today with shellac and they did a great job! Got me in fast and so friendly. I’ll be back again!

Great salon atmosphere, very comfortable. So many colors and styles to choose from. Very fast work! Trina finished my nails in 40 min and they are the BEST SET ive ever had. She is great. :) Will be going back for a fill.

My worst nail experience. I went in for a simple manicure. She ripped at my cuticles with a dull scissors and caused them to bleed. Then she put blue liquid on my cuticles to stop the bleeding and that turned the affected area black. She was unable to finish and then charged me for a manicure. In my state of shock I paid for it and vowed never to return.

I thought I had finally found a decent nail salon in Salem, since it seems much harder down in this area than my regular Clackamas area but, I was wrong. I had a nice solar nail job done by Linda which was great but I went in for a fill today with Trina and was NOT satisfied.
She was very rough… I get it, you are trying to get it done fast so the next warm butt can replace mine but the customer experience shouldn’t suffer for your profit.
You can clearly see the line from my old fill and the new one, and the gel is scratched up looking.
And another pet peeve is the charge for the crummy file because I ‘forgot my kit’, I know all salons are doing it now though but it is ridiculous.
I will not be going back.

Picked this place because of the great reviews and I was not disappointed. Have been twice. Trina is awesome and quick! I am impatient haha and hate sitting for an hour to get a fill like at some places I’ve been! But Trina is detail oriented and gets me out of there in a half hour or less… and my nails look flawless! I get compliments on them all the time. Definitely recommend you give this place a try.

I’ve been going to Topline Nails, and seeing Han and Trina for 13 years. Since I turned 17. My mom, sister, and grandma all go here too. My gram has been getting her nails done with Han for 20 years. When I moved to central Oregon I started going somewhere else and realized just how good I had it back in Salem. When I come back Han said I cheated on him and he would fix the other lady’s mistake lol
Shellac only cost $ 15, a pedi is like $ 22, and acrylic is only like $ 30 or something. Most people get there nails re-​done every 2 weeks, but they do such a good job, I only have to go in once a month. I will NEVER go anywhere else.

I live in both Oregon and California. I normally get my nails done in California but extended business visits to Oregon caused me to need a nail person in Oregon.
My visit toTopline was horrible. I came in on a Thursday for a pedi, an acrylic fill and shellac. It only took her an hour for all of those services. When I pay for a pedi, I expect some filing and a foot massage. She didnt even take time to look at my fingernails when they were finished curing because she was already with someone else. BTW there was grey shellac showing through my new red shellac because she didnt take time to be sure it was all filed off before applying new shellac.
Saturday I had to return because the shellac was peeling off on both thumb nails. Trina fixed them and told me it is because the way their lights are you have to be sure your thumbs are turned upright. So this time I laid my thumbs flat with nail bed pointed up. If there is an issue with your lights and you are aware of it, then get another brand. I dont have this issue with my salon in California, and Ive been going there for over 3 years.
On Sunday the shellac on one of the thumbnails had already started peeling off AGAIN. I left a message stating that I needed to come in on Monday, that I had a business appointment and expressed that I was unhappy and I dont have time to keep coming into the shop.
I went back in Monday morning and asked for all of the shellac to be removed and refund the $ 15 that I was charged for shellac. Han removed the shellac. I asked him to check the thickness of my acrylic because it was 2 extra filings on my thumb nails and 1 extra filing on the rest of my nails, which I had just paid $ 20 for the acrylic 3 days prior. Of course he didnt bother to check and rushed me out after filing off ¾ of the acrylic I had just paid for 3 days prior.
On Wednesday the acrylic on one thumbnail chipped off, on Thursday the other thumbnail chipped, on Friday a ring finger chipped.
I run 2 households each in a different state, I run a busy successful business and I care for a husband with a fatal disease. I dont have time to be in a nail salon 3 times in 5 days and still end up with 3 chipped nails within a week. I also need to have a professional appearance and I cant be walking around with 3 chipped nails.
When I had left a message explaining to Trina that I was very upset and I didnt have time for this, she was very verbally rude and also told me I was hostile and not to come back… I was shocked that she thought she needed to tell me not to return… I would not had considered returning ever. I have money to go anyplace and I am not a cheap ass but I wont be taken advantage of either. She charges way more than she should for the quality of service given.
BTW I am not a newbie to wearing nails, I have been wearing them for 26 years and licensed for 23 of those years… and my nails are worn very short, just past my free edge, because I dont have time for broken nails.
SLOW DOWN AND TAKE TIME TO DO IT RIGHT, QUIT WITH THE EXCUSES!

Made an appointment and arrived early. They got me seated and set up with a full set of solar nails. Han did and amazing job and thanks to the lovely staff for hooking me up with a beautiful flower design. I got exactly what I asked for. First place I have gone to in a long while that didn’t knick me or try to give me life lessons in how to eat, relax etc. Just great conversation and left feeling awesome. Will be back when it’s time for a fill.

I really love this place. Close to my house and the service is great. My last shellac manicure last over 3 weeks and only chipped because I jammed my index finger and broke my nail. Otherwise, the best shellac application and manicure I’ve ever had, including at high-​end, expensive salons. They’ve become very popular and it’s hard to do walk-​ins now, so I would highly suggest planning ahead and making an appointment.

Just got the quickest fill of my life. And it looks great. Han fixed a broken nail, re shaped and thickened the poorly done acrylic from my last tech and I was out the door nails dry in 40 minutes. Unreal. Found my new spot.

I was ready to give a five star review for Cathy until what I was quoted $ 52 over the phone cost me $ 75. She is a sweetheart but you can’t be sure what you’ll be charged when you’re done.

My friend and I went in there today for the first time for two pedicures. This was the best experience we’ve had in Salem, OR yet! We have tried a couple different places and this was the best one so far. We will definitely be back!

Just had my nails done with Trina! Still the best girl in town ! Personality and skills !! Thx Topline ! U guys are great !!!

I have been here a few more times for pedicures and waxing! I’ve had a great experience every time and will keep coming back! This is my permanent spot in Salem. I won’t go anywhere else for eyebrow wax or pedicures :)

So I been going to at T nail for a while I heard that top line nails on Market was better and cheaper so I called and asked them they said it’s was going to be 32 so I gave them a try they said it was 47 dollars and after 4 days of having them done they started chipping and stop changing color in my opinion I wouldn’t go there but if u want u can still go that to that place its ur choose

Normally I wouldn’t go out of my way to write a negative review because of poorly done nails (which the set of acrylics I got yesterday is, poorly done and very ugly) but during my visit at Top Line Nails I witnessed deplorable hygiene! While filing the edge of a freshly glued tip on my right hand pinky he tore my skin open and it started bleeding. With no gloves on he dabs the blood away with his thumb and continues shaping! At this point my pinky is still leaking blood and he shapes and places the acrylic with his nail brush while continuing to dab the blood away bare handed as necessary. He pauses to superglue the cut shut so it will stop bleeding, and finishes shaping the acrylic with his electric drummel. His brush was swished around in a small plastic bottle with an inch of some dirty orange cleanser and placed right back with his clean instruments while I was still sitting there after definitively having come in contact with my blood. He did not wash his hands before he began working on his next client. I will try to post photos of the nails and cuticles I’m left with :(

I got gel nail polish and the lady I got was super fast and pretty talkative and did a very nice job. The only reason I gave 4 stars instead of 5 is because I felt that she was too fast (took her 20min) and I would’ve liked to not feel as rushed as I did, also she only did one coat of the pale pink base color on my nail and I would’ve liked two coats for a more even look. And the woman in there were all Vietnamese but all of them spoke very good English, which is exactly what I wanted because sometimes when they speak rough English its hard to know exactly what you’re getting and its easier to have a conversation with them.

I’m visiting from out of town, LA. I am constantly only the road for work. So It’s always nice to come across a good business with great customer service and of course quality products :)
I walked in without an appointment and was able to get a polish change and filing/​buff on both my fingers and toes for 19 $ (that includes your personal nail filing kit that you can take with you.)
If I was a local I would be a loyal customer! The whole place was very clean as well so that’s always a plus as well.