Valley Roofing

…he knows.
Was all I was going to say. Because he knew what had happened and I didn’t want to air dirty laundry. But he chose to push so I will let people know so that you can be aware.
We got a message from him that read
«Stephanie,
We want to thank you for your business, first of all. Secondly, we wondering if there’s something that we might have missed with your project? Your feedback was very brief and offered very little information about what we could do to help. Please let us know. We also ask, if you are completely satisfied, that you either change or remove this negative feedback. Thanks in advance and have a wonderful day.»
I guess he wants me to tell you all the details of what happened. When Jon did our QUOTE we asked that he quote us for new 4x8x½ boards to go under the shingles on the WHOLE roof. That way we would have an idea of how much it would cost to do everything on the roof in case it was ALL IN NEED of repair. The quote was for 86 boards at the cost of $ 32 a board. That quote was to reboard the entire roof. When they were doing our roof only ¾ of it was repaired with these boards. One of his employees told us this. We asked for a refund on the boards that weren’t used OR for the boards to be left with us. He reluctantly sent us a check for $ 300. If you do the math the check for ¼ of the roof not being done should have been $ 650 at minimum. Just because you see a quote for items does not mean that the contractor should have the right to charge you in full for large items not used and that he can turn around and charge the next client for. It’s shady. The work that valley roofing did was amazing. It was done in a timely manor. The clean up was fantastic. Our roof looks great. If it weren’t for this issue about charging for board not used we would have had no problem with them or their work.

They keep reporting this at not them, but we contacted Valley Roofing, They had their rep contact us. the rep used fowl language and called us $$$holes. There is not a more direct way of using a company. We called Valley Roofing, they had someone call and email us, they are the contractor. They can spin it any way they want to get out of it, but we will continue to post.
Update ³⁄₅. We contacted Valley Roofing, no one else, they said they were sending their rep. What they do behind the scenes is up to them. The person contacted me did so representing Valley Roofing. If you contact Valley Roofing, and this is the case, they are subcontracting out others work. Regardless we asked Valley Roof for the job, their rep was hateful and horrible. Valley Roofing said they would come out to do the free estimate only AFTER I removed the review.

Valley Roofing was on a list of four when I went searching for bids in the fall of 2013. After recieiving back only three of those four bids, Jon’s was the most competitive and itemized. Due to some unforeseen financial circumstances, we were not able to move forward with the job until the summer of 2014. During this time period Jon maintained positive contact through the holidays, wishing me and my family well. He completely understood my situation and patiently waited until I could secure payment. When the time came to get the job done, Jon and his crew knocked it out of the park. Within 12 hours (one day) the roof was stripped, prepped, installed and the site was cleaned to my specifications. Valley Roofing did not just exceed my standards, but excelled in every way. While standards change from person to person, my standards are white glove, engrained over a distinguished military career. Jon and his crew deserve your time and business.
Aaron J.
US Army

I called Jon last minute to help install some attic fans in our roof. The builder had skimped on the attic ventilation and our upstairs was an inferno. Jon came out and installed the fans we had purchased and was very professional. He does excellent work and the price was very competitive. Thanks again Jon for helping us out!