Central Coast Allergy & Asthma

This place is more about collecting money than providing medical services. They made me take needless tests without telling me I will be paying most of it out of pocket and it wasn’t covered by the insurance. Just two visits resulted in months of bills and over 500 $. Months later I was contacted by a collection agency to find out there were other bills that I never got. How do you get so many bills just for two visits???

Zero stars if I could. Patient beware. The woman in the billing department is extremely rude. We were charged $ 25 for an appointment we didn’t make. My husband told the receptionist he would call back once he looked at his schedule six months ago. We received no reminder call. Not only were they unwilling to waive a $ 25 fee, they were extremely rude about it. Is demanding $ 25 worth the loss of a patient and thousands of dollars? Not a good business decision at all. No customer care. These people are out for money. Doctors please take a look at your office staff and evaluate their customer relations abilities.

Dr. Prager is wonderful. The Salinas office is overcrowded so go to the Monterey office if you can.

Before coming in here, call your insurance or make sure the receptionist understands and knows what she’s doing. Ended up paying more than $ 1000 for a testing that didnt even last a day on my back. Been asking to talk to the head for more than a year now, nothing. Billing department is very rude too. Very bad experience.

My son has been coming here for roughly 4 years now due to severe allergies and asthma. My son recently had a severe asthma attack while there and I can’t express the attentiveness the staff had for my son. They were so awesome with him.

Awesome friendly knowledgeable staff. I love that allergy shots are drop in. I am very satisfied with all the doctors and the care and attention they have given me.

I get my allergy shots here and so far it has helped. The staff is very helpful and friendly. My allergies were really bad before coming in for treatment and I have to say, I’m glad I came.

The RNs and LVNs are caring, efficient professionals. Long time staff members treat the patients and each other with respect.

Doctors are ok for being local and for an allergist. The allergy testing was worth the visit to find out what we are allergic to. With newer technology then when we were little, they barely make a little poke on their back and use a small amount of the potential allergy in a drop form and see if it makes a bump. The nurse that did the allergy test was great, very friendly and welcoming.
I have seen both doctors and they both seem ok. I just don’t like to turn to medicines that can cause side effects unless absolutely necessary. Some of the medicines taken by mouth caused excessive hyperness and ADD like symptoms in children and so did the nasal spray.
Con– The billing lady was rude. Asked her about how much the visits would cost, because I had no idea what we were going to pay for these visits. She could not give me an answer and said I should have checked before coming with my insurance. I wanted to know how much they bill my insurance, so I would know about how much I would have to pay on my part and she must have not wanted to answer or didn’t understand my question. But was rude with her answers. I didn’t appreciate this kind of response and gave me a bad feeling about it.
Finally got some billing info from my insurance and got some answers. They bill the insurance very very high, like $ 250 or so for a regular visit and about $ 400+ for the allergy test. My insurance only pays a certain amount, allows for a certain amt. and the office has to write off the rest.