The UPS Store

Great customer service!!! I come here all the way from the South side because they are great.

Arrived with 10 people in line and figured I’d wait 25 min; I was out in less than 10 minutes. Efficient, effective and solid customer service. All employees were professional and used proper manners. Esteban helped me out. He explained the process of returning the Comcast box, he was knowledgeable, courteous and speedy. I will return again.

The staff here is excellent. They always have me in and out really fast with prices that are fair for their services. They really seem to know their business and what they are doing. RECOMENDE FOR ALL BUSINESS NEEDS.

I was just there and got charged $ 10 to pack $ 40 item in a box with some peanuts. Break down is as follows: One Small box $ 5.60, some packing peanuts (some!) $ 2.80, ONE 8 INCH PIECE OF TAPE TO CLOSE THE BOX $ 1.25! Cost $ 3.23 to ship the item, makes no sense!

I will first say that the employees here were friendly and helpful… However, I feel they are doing wrongful business practices by charging customers more than what is posted up.
I printed 25 pages — 10 B&W and 15 COLOR… And when I went up to pay, I was pretty upset that they were charging me $ 1 per page. That is not what is posted up. According to THEIR OWN sign, they charge 25 cents for B&W and 75 cents for color. So instead of being charged $ 25, I should only have been charged $ 13.75. It may not seem like that much, but wrong is wrong… So here I am.
The salesman tried to say that that sign was the pricing of making copies, but the sign CLEARLY says PRINTING and not COPIES. And the prices listed were on the COMPUTER RENTAL pricing list. Any honorable business would have honored their own sign and charged me accordingly. The owner was standing there the whole time ignoring any points I was trying to get across.
I’ve uploaded a picture of both their price list that is posted up, as well as my receipt. Bad for business UPS!
I will definitely go somewhere else next time…

I have a new appreciation for this store! Having lived near it for years and all great experiences, since we moved to South Salinas. I used the one on South Main just a few times and was shocked at the rudeness of their staff. Now I will be driving across town to come here. The Northridge Ctr UPS Store ROCKS! Super nice and very efficient. It’s worth the small drive to come here

Friendly & courteous. Very helpful.

Bad service overall. I was not happy. They did not offer my AAA discount at the counter. Maybe the AAA website was wrong?
Not worth rating. Should be negative 2 stars!

The owner is nice and I get in and outta there pretty quick… Only downside is that they could have better stock and better prices on the odds & ends they DO have.