No question about it, if you’re having a drive failure you better be taking it to File Savers. I’m not a big company with high profile data to recover, just a regular person who didn’t back up a drive that suffered head crashes… and who’s drive also happened to be only form of back up for all my family vacation photos(yes yes I know, dumb). After literally months of checking out other companies, I had expected to be paying about $ 1,500 — $ 2,000 to get a successful recovery. In searching for companies I found File Savers, talked with John P on the phone, and was sold. I sent them the drive and they kept me up to date through the entire process. The quote they gave me was just under $ 1,000…seriously…like half the price I was being quoted with all other companies. They proceeded to get over 99% of my data back, and didn’t charge a return fee. These guys are well worth it.