Kwik Kar Lube & Wash

My first time here… Now the one positive was that ONCE it got attended after it went through the tunnel, the guy took his time on it. Besides that, it sat waiting outside the tunnel for a good ⁵⁄₁₀ minutes in direct sunlight. Once attended it was still in direct sunlight. The rags were horrible and hit the ground and they were still used on the body of my truck. Basically a hour plus wait for a $ 10 wash job when I paid $ 25. And it wasn’t busy either.

This was my first visit here. It was a busy Saturday and I came for an oil change. Pulled up 3^rd in line. Was quickly greeted and when I asked how long it would take I was told 25 – 30 min. I left and came back an hr later and it was moved to a different line… still 3^rd! A bit pissed at this point so I asked again (nicely) and the guy said 25min. Went to lunch and came back and it had just been finished. Checked out (to the tune of $ 52), got in the truck and realized the floor mat was missing! So had to walk back over to get it. Glad I checked! Long story short the people were nice but it took a 1 ½ hrs to get an oil change (w/​o a wash) that was overpriced. Will not be back!

I’ll start with the positives… I always get a very good car wash here and they have free beverages (tea, coffee and fountain drinks) and fresh popcorn.
Now, for today’s visit… I knew it would be busy because it’s a beautiful Saturday & people are out and about. However, when I pulled up, there was only one car in front of me, so I thought it wouldn’t take very long. I came into pay and was dismayed to discover that the air freshener is no longer a part of the car wash. You have to pay extra for it.
An hour has now gone by and no sign of my car. I walked outside a while ago and my car was behind the building in line, I thought, to the car wash. They also do oil changes here and it seems that the cars here just for a wash take second place to those getting an oil change. You would think they could work out a system where they take one from each line… Change batteries in the car wash one, in rotation.
My advice to you is to look not just at the car wash line, but the oil change lines as well.

This place was awesome! It was so refreshing to receive service with a smile. The waiting area was one of the nicest ones I have ever seen and they provide free snacks and drinks. The oil change was cheaper than most places and the guys that work here work really hard to give you efficient service. They also included a car wash and took the time to vacuum out my car. Two thumbs up! I will return if I am ever in the area again!

Aside from the woman at the desk seeming annoyed when I noticed they hadn’t included the discount… It’s a drive thru oil change. Free popcorn/​soda. What was more entertaining is the fact that they gave me back my keys, didn’t really take down my info, and I could have just driven off with out paying. …convenient, impersonal service.

They did a decent wash on my car for a reasonable price. I like that they have free soda popcorn & ice tea.

The best car wash in San Angelo

I have a very small car and paid for a $ 40 detail. They did a decent job on my exterior wash although they didn’t even touch my backside of the car. My rear window wasn’t even done and my trunk area was not vacuumed or cleaned. It was empty so there’s no excuse, I emptied out my entire car for them. They did the most mediocre job on my interior. SO many spots they missed and didn’t even touch! I’m convinced they didn’t vacuum my interior or they did with a clogged up one because the crevices were still dirty! No attention to detail. This is the most shitty cleaning job I’ve ever gotten!!! Don’t bother, makes me so angry to have wasted my money!!!
I will not be getting my oil changed here even with the free car wash incentive!

I had a good experience here. I brought my own oil and filter in, and they changed it on the cheap. They even threw in the free wash. The techs are really friendly, and the wait area is nice. It’s usually pretty full, so that speaks in favor of this biz in and of itself.

We’ve been coming to Kwik Kar Lube & Wash since recently moving here and I greatly appreciate their friendly and helpful customer service. I like the ease of going to one place in town and getting many different things done at once. We’ve gotten oil changes, our cars washed, a state inspection, and they’ve also checked my SUV before road trips. I like taking advantage their deal: get an oil change and receive two free car washes, that I can use anytime. Also, if you’re military like us, they offer a discount. You can also bring your kids because while you wait, there’s an indoor lobby with TV’s, free popcorn and drinks, and a small play area in the back for the children. Our kids actually enjoy going here!
Recently, I witnessed a customer become irate and throw a fit with one of the car wash employees. Apparently, after the car was washed and detailed, the customer was not happy with the work that the employee did. While I am picky as to how my car is detailed, I do believe that if you want it done a particular way, you can either stand over the employee and tell him in exact detail how you want it done. Or, you can do it yourself. I usually prefer to detail my own car because I spend hours cleaning it to make it the way I want. In this case, I think it was totally unnecessary for this man to take out his frustrations on these guys that truly make the effort to provide quality customer service in a small window of time. They’ve done a good job on our vehicles and we have no complaints.

Got a car wash yesterday 9−3−11 and my left front wheel were damaged. Kwik Kar was the first place I went to from my apartment. The wheels were scratched when I dropped it off. I told the manager and he told it wasn’t damaged because the direction that it was damage show was that car had to be in reverse and that had yellow rubber to protect the wheels on the rails whereas the scuff showed black. When I drop the car off, there was no scratch and now there’s damage to the wheels which cost me $ 200+. I knew I should’ve taken a picture before taking it there for insurance.
I’ve been coming here for years with my 04 Galant and now 2010 Lancer RA. I usually come here to get a Mobil 1 synthetic oil change now I have to go get the wheels repaired or replaced. Thanks came in for the free car wash now have to go spend money to get the wheels replaced. The manager tried to cover his behind which is sad because a complaint will always carry over to 10 plus people. I hope karma gets you back.
DO NOT COME HERE IF YOU HAVE SPORT PROFILE TIRES IT’LL GET SCRATCH FROM THE WASH EVEN IF IT’S FREE. THEY WILL CLAIM IT’S NOT THEIR FAULT AND COVER THEIR OWN.