James Avery

Me and my boyfriend come to this location only because we always get the best service here. They have everything we’re looking for and if the don’t they are quick to help us find a location that does.

I was they had friendlier hours. Closing at 8 is silly. Close at 9 like most other stores. Very inconvenient for your customers. Also there Jewelry is all over the pawn shop.

This is my favorite James Avery location to go to whenever I am in need of picking up a gift for a family member or friend. They are always willing to clean your JA jewelry and give you a courtesy call once it is ready. Sometimes they will even ask if you will be around in the area for a little bit if they are able to do it the day of (if you take it in early enough).
The staff here is very friendly and super helpful. I love the layout of it and how close it is to restaurants, bars, and the movie theater. The Quarry Market is a great shopping center.
No matter how much you’re spending they will always treat you with First Class service. I will always be a fan of this location and will be for many years.

James Avery stores are so pretty. Their displays are great for browsing. The lighting just sets off the jewelry that much more. Of course, I didn’t leave empty-​handed. Bought a ring. The sales people are very low key, basically ask you once if you need help, then leave you alone to shop. Thanks.

The store was cool. My girl likes James Avery stuff I think it is over priced. For the cost of the items the experience should not be so rushed.

My favorite James Avery location in San Antonio for sure!
I have bought all my jewelry from this one and even gifts for family and friends.
The store is super clean and organized. The staff is always incredibly helpful also. Every time I walk in, I am greeted and asked How I can be helped. If you’re just looking, they usually just leave you alone until you need assistance.
They still do free jewelry cleaning but you have to wait until the next day to pick it up. I still love it though! Most recently when I went, the girl who helped me gave me great advice on how I can clean my jewelry at home. I told her I work where there are pools and sometimes forget about my jewelry and it gets tarnished. But she didn’t hesitate to help me on how to make sure it stays in great shape at home.
I will always keep coming back to this location.

I know everyone loves James Avery. Especially my girlfriend. The jewelry is nice, but I have one complaint — the price! I think it’s pretty high. I mean, I can afford it, but still, it seems a little high. I guess you are paying for the name, though, and if that means something to her, I’ll keep going back.

love, love love!

Oh James Avery, the jewelry shoppers delight! There is so much to love about JA! While the price tags have increased over the years thanks to the cost of metal, I still manage to purchase my mom a birthday present and Christmas present every year from here since I was 17. The quality is impeccable! The service is outstanding (sans some temporary holiday employees)! The cost is affordable (for silver)!
I pretty much know the ins and outs of JA. You get on the catalog mailing list, browse online, decide what you want BEFORE entering, that way you jump in straight to the line and avoid any hassle picking out your items. Normally I get my moms presents a month in advance because 1. Her birthday is around Mothers day 2. 2^nd gift revolves around Christmas, so that means delicate planning! You can give your list to the employee and they will «pull» every item they have in stock so you can peep it in person (not on paper via catalog or behind the glass cases). Sure this means more work for them to pull and restock, but that’s their job! By the way, I’m talking 2 – 3 items not 10 – 12 here people!
After you decide, they’ll put it in a nice bag (I miss the gift wrapping! BTW!) Then you make your purchase.
If you’re into the charm bracelets (which we are) be sure you take your items to get soldered first thing in the morning or at least two weeks after holiday rushes. This will eliminate a 24 hour return wait which has been known to happen especially after Christmas. Pretty much if you find you’re missing a JA earring or need a nice polish you can bring in your item and they will repair or replace it for you. They have a new blown glass selection and they guarantee the charm. If it ever cracks or breaks they will replace it at no cost to you.
Come here often!

I have shopped at 4 different locations now and I have never had a bad experience. In fact. I have been shopping with them for the past 15 years and I have quite a collection over the years. I love the quality of their jewelry and they have the best customer service people. I love my rings, and my latest Remembrance rings. They look like bubbles of fun! I bought 3 different colors at Christmas for myself and will buy more! This is a great place to buy gifts for friends, family and of course for yourself!

It must be me, but I think the jewelry quality and service for James Avery has gone down over the years while the prices have only gone up. I used to love this place and even have a charm bracelet full of only James Avery charms, but I have to say that as they got more and more popular they fell to the ways of mass production. I still love their designs and styles, but hope that the quality goes up again. As for the store, never go during the holiday season if you can avoid it, you’ll be in there for hours waiting in line.

someone in ohio recognized my charms once, they were fr texas too! instant bond. i love james avery!

I really like the jewelry here. My daughter received a charm bracelet from here a few years ago and that thing has been through thick and thin and It still looks new. I got a «Open Sorrento Ring» for my B-​day and I just love it. I have rec’d so many compliments from this ring it’s crazy. This is definitely one of my top choices of places to buy gifts for the special people in my life…

James Avery is awesome! I have a necklace with a butterfly pendant and a charm bracelet (complete with a puppy, hearts, a rabbit, phone, and a pineapple) from J.A. and I’ve bought countless gifts for family and friends from here too.
One of a kind and it sometimes makes you feel as though you’re part of some exclusive club when you go in there. Although, you don’t always have to pay exclusive prices for their stuff (depending on what want, of course) or get an exclusive attitude from the employees! The associates have always been pretty friendly and prompt.
During the holidays, J.A. can get crammed full of people but most of the time I get seen within a matter of a minute or two. If you choose to browse, the associates don’t make you feel like you’re pressured into doing anything — they simply leave you alone (thank goodness).
I love that I can bring my jewelry in to get cleaned and polished for free anytime and depending on how busy they are, I can usually get it back the same day. I’ve also never had any waiting time issues with getting my charms soldered either.